Staff are consistently described as friendly, knowledgeable, and helpful, providing excellent service during rentals and repairs.
Bike Quality
Customers appreciate the high quality and condition of the bikes, noting they are well-maintained and enjoyable to ride.
Rental Experience
The rental process is reported as quick and easy, with many customers highlighting the convenience and efficiency of the service.
Fun Activities
Many reviews mention the enjoyable experiences customers have while riding the bikes, particularly on scenic trails.
Group Accommodations
The business is noted for effectively handling large group rentals and providing tailored experiences for different skill levels.
AL
Anthony Lane
3 days ago
5.0
The Electric Bike Shop in Scottsdale is a top-notch destination for anyone interested in e-bikes and cycling gear, with a clean, modern showroom and a welcoming ambiance that makes browsing easy and enjoyable; the staff is friendly, knowledgeable, and genuinely enthusiastic about helping customers find the right fit, and the variety and quality of bikes plus accessories really stand out; overall, a fantastic place to check out if you’re in the market for an e-bike or just looking to explore what’s available in the area.
BB
Brian Bernardo
Oct 17, 2025
5.0
Just bought my son his second bike from here in the last six months. The staff have been great on both sales knowledge and service. I highly recommend.
GC
Geneva Crowley
Nov 9, 2024
5.0
Excellent service and bikes! The team did a great job teaching us how to use them (so easy!) and gave great recommendations for local trails. We had lots of fun. Bikes were in pristine condition too!
JE
Josh Elgard
Mar 16, 2023
5.0
Awesome company! Exceptionally friendly, generous, and knowledgeable staff. Wish we could give this business more than 5 stars!
NJ
Nick J
Jun 30, 2021
5.0
Very accommodating for family of 7, great customer service.
Frequently Asked Questions About The Electric Bike Shop
Can I leave directly from the shop?
Yes, there are trails located in close proximity to our shop for your convenience.
Is the bike path on the road?
No, you will not need to ride on the road. The nearby trails are separate from vehicle traffic.
If I wanted to rent a bike can I just walk in?
While we do accept walk-ins, we strongly recommend making an appointment to ensure availability and streamline your rental process.
For service and repairs do I need an appointment
Yes, appointments are necessary for all service and repair work. This allows us to properly allocate time and resources for your bicycle's needs.
Can I leave directly from The Electric Bike Shop on a bike?
Yes, there are trails located close to the shop, allowing you to start riding directly from our location.
Do I need to ride on the road when using the bike paths near The Electric Bike Shop?
No, the bike paths near our shop are separate from vehicle traffic so you can ride safely without being on the road.
Can I rent a bike at The Electric Bike Shop as a walk-in customer?
While walk-ins are accepted, we recommend making an appointment to ensure availability and a quicker rental process.
Is an appointment necessary for service and repairs at The Electric Bike Shop?
Yes, appointments are required for all service and repairs to properly allocate time and resources for your bike.
What are the payment options available at The Electric Bike Shop?
You can pay with American Express, Cash, Discover, Mastercard, and Visa at our shop.
Does The Electric Bike Shop offer in-store pickup and delivery services?
Yes, we provide both in-store pickup and delivery options for your convenience.
What brands of electric bikes does The Electric Bike Shop carry?
We carry brands including Pedego, Urtopia, Velotric, Aventon, and Macfox.
Are there any retail outdoor gear stores near The Electric Bike Shop?
Yes, Pedego Electric Bikes McDowell Mountain, an outdoor gear retail store, is nearby for additional electric bike options.
What nearby places can I visit for food or snacks before or after visiting The Electric Bike Shop?
Nearby options include Yogurtology for frozen yogurt and AJ's Fine Foods for grocery and deli items, perfect for a visit before or after your bike rental.
Are there any nearby service providers or shops that complement a visit to The Electric Bike Shop?
Yes, nearby places like Towne Jewelers for jewelry repair and Aura Salon & Day Spa for relaxation services can complement your visit.