Business Details
About
Bicycle StoreBicycle Rental ServiceBicycle Repair Shop
The Electric Bike Shop provides electric bike rentals, sales, and service and repairs to the Scottsdale, AZ area.
Details
- DebitAvailable
- Mobile paymentsNot available
- Cash onlyNot available
- Accepts checksNot available
Location
The Electric Bike Shop
15029 N Thompson Peak Pkwy, Scottsdale, AZ
85260, United States
Hours
Reviews
5.0
619 reviews
5 stars
611
4 stars4
3 stars3
2 stars1
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, knowledgeable, and helpful, providing excellent support throughout the rental and purchasing processes.
Bike Quality
Customers frequently praise the quality and condition of the bikes, noting they are well-maintained and enjoyable to ride.
Rental Experience
The rental process is reported as quick and easy, with many customers appreciating the guidance and recommendations provided by the staff.
Overall Satisfaction
Many reviews express high levels of satisfaction with the overall experience, recommending the shop for both rentals and purchases.
- MWMaria Wojtczak1 day ago5.0Friendly staff. Great tutorial before you go out on the bikes. Will go back.
- EEElizabeth3 days ago5.0Fantastic experience. Took their time to explain how to use the bikes. It was out first time and they were so patient and helpful. I wouldn't rent or buy from anyone else.
- SHStephanie HartJan 2, 20265.0My second time renting an electric bike here and they were so friendly and helpful both times. I will definitely be back and would highly recommend Pedego!
- JWJean WestDec 3, 20255.0The Electric Bike Shop is an outstanding place to get into e-bikes, their selection is broad, covering everything from city-commuter bikes to cargo, fat-tire, and adventure-ready models, so you can find something whether you ride for errands, fun, or fitness. The staff took time to explain how different bikes ride and which setup suits my lifestyle best, and the test-ride option really helped me decide without guesswork. When I need maintenance or a tune-up, they handle it with care and transparency, and the shop feels reliable and well-organized. If you’re near Scottsdale, Tempe or Phoenix and thinking about switching to an e-bike (or upgrading one), this is a top-tier shop to check out.
- ABAMY BERGNERDec 1, 20255.0My family (ages 11+) loved renting bikes and riding around town…it was one of the highlights of our trips to Scottsdale! They did a great job teaching us about the bike so we were all comfortable when we headed out. Overall amazing and friendly staff with great bikes!
Frequently Asked Questions About The Electric Bike Shop
Can I leave directly from the shop?
Yes, there are trails located in close proximity to our shop for your convenience.
Is the bike path on the road?
No, you will not need to ride on the road. The nearby trails are separate from vehicle traffic.
If I wanted to rent a bike can I just walk in?
While we do accept walk-ins, we strongly recommend making an appointment to ensure availability and streamline your rental process.
For service and repairs do I need an appointment
Yes, appointments are necessary for all service and repair work. This allows us to properly allocate time and resources for your bicycle's needs.
Can I leave directly from The Electric Bike Shop on a bike?
Yes, there are trails located close to the shop, allowing you to start riding directly from our location.
Do I need to ride on the road when using the bike paths near The Electric Bike Shop?
No, the bike paths near our shop are separate from vehicle traffic so you can ride safely without being on the road.
Can I rent a bike at The Electric Bike Shop as a walk-in customer?
While walk-ins are accepted, we recommend making an appointment to ensure availability and a quicker rental process.
Is an appointment necessary for service and repairs at The Electric Bike Shop?
Yes, appointments are required for all service and repairs to properly allocate time and resources for your bike.
What are the payment options available at The Electric Bike Shop?
You can pay with American Express, Cash, Discover, Mastercard, and Visa at our shop.
Does The Electric Bike Shop offer in-store pickup and delivery services?
Yes, we provide both in-store pickup and delivery options for your convenience.
What brands of electric bikes does The Electric Bike Shop carry?
We carry brands including Pedego, Urtopia, Velotric, Aventon, and Macfox.
Are there any retail outdoor gear stores near The Electric Bike Shop?
Yes, Pedego Electric Bikes McDowell Mountain, an outdoor gear retail store, is nearby for additional electric bike options.
What nearby places can I visit for food or snacks before or after visiting The Electric Bike Shop?
Nearby options include Yogurtology for frozen yogurt and AJ's Fine Foods for grocery and deli items, perfect for a visit before or after your bike rental.
Are there any nearby service providers or shops that complement a visit to The Electric Bike Shop?
Yes, nearby places like Towne Jewelers for jewelry repair and Aura Salon & Day Spa for relaxation services can complement your visit.