Trek Bicycle Montgomery

Reviews

• RM

  Rodrigo Méndez

  3 days ago
  1.0
  1) I went into the store and asked what was the cost to do maintenance on the freehub , the lady on the front desk told me "those have to be replaced, we going to need your bikers serial number and check if we have it here" And all I can think , this is the first time I heard a freehub needed to be replaced when is not damage. 2) went back couple of weeks later and only the mechanic was there, and he told me just bring the wheel and I can do the maintenance on it. I thought "great finally someone with knowledge " ... until........ 3) I Brought the wheel friday, got the work done, pick the wheel on Saturday, went home..(but the way I live 1 hour away from the store) and when I put the bike together the bike is not shifting i tried a couple of adjustments and got nowhere, finally decided to grab the cassette, and to my surprise it was loose. It wiggles around 3 millimeters, so I have to take the wheel out check the cassette and tight it properly. I know it was only a $21 repair/maintenance but dang !!!!
• EH

  Edward Henricks

  4 days ago
  5.0
  Had a great experience with Trek cycles in Montgomery. They did fast and great service on my bike and were very helpful and informative when answering all questions I had. I’ll be sad to see them gone. We just moved here and we’re sad to hear they’re closing at the end of January.
• RW

  Richard Weathers

  Jan 4, 2026
  5.0
  I walked in just wanting to browse the selection Saturday evening and walked out with a Marlin 5 and other accessories. They have excellent staff and a great customer service model.
• RS

  Rick Steen

  Dec 20, 2025
  5.0
  Had my bike serviced. Saved $50 on a promotional and they did an excellent job.
• AB

  Abby Bartlett

  Nov 3, 2025
  2.0
  I wasn’t impressed with the customer experience at this Trek location. The salesperson talked on a personal call for the first 5 minutes we were in the store and then went into the back. I understand they probably have a lot of “browsers” come through who aren’t looking seriously and don’t want to test ride or discuss, but this attitude from the salesperson was kind of a turnoff from considering a purchase, even for clothes or gear.

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