Business Details
About
Clothing StoreOutlet StoreMen's Clothing StoreWomen's Clothing StoreChildren's Clothing Store
Shop the Polo Ralph Lauren Factory Store for timeless styles and new arrivals for men, women, and kids. Featuring Polo shirts and fine leather goods, discover the latest assortment of high-quality pieces from a lifestyle brand grounded in comfort and authenticity.
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Polo Ralph Lauren Factory Store
5715 Richmond Road, Williamsburg, VA
23188, United States
Hours
Reviews
4.4
498 reviews
5 stars
311
4 stars
108
3 stars
44
2 stars
17
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some praised helpful staff while others reported negative experiences.
Store Selection
Customers appreciated the variety of clothing, especially for big and tall sizes, but some found the selection limited.
Pricing
Many reviews highlighted that prices are considered high, with some feeling that outlet prices do not reflect discounts.
Store Cleanliness
The store is generally described as clean and well-organized, contributing to a pleasant shopping experience.
Sales and Promotions
Customers noted good sales events, but some expressed disappointment when promotions did not apply to desired items.
- MIMark Young IIOct 16, 20255.0Great Store..Great Staff
- CPChristine Hecht PayneOct 2, 20255.0Great store with a special shout out to Eddie Phillips . Such a pleasure to work with and helped me to locate everything in the store . Wonderful store.
- TDTalon Harry DavisSep 23, 20255.0The store was pleasant to visit.
- FHForrest HowardAug 22, 20251.0Horrible customer service, very disrespectful. Absolutely zero help and negative customer service skills. Won't even follow their own return policy.
- MEMeeka ElijahAug 20, 20255.0I love ❤️ this store.
Frequently Asked Questions About Polo Ralph Lauren Factory Store
What types of products can I find at the Polo Ralph Lauren Factory Store in Williamsburg?
The store offers timeless styles and new arrivals for men, women, children, and Big & Tall, including Polo shirts and fine leather goods.
What are the Polo Ralph Lauren Factory Store's operating hours?
The store is open Monday to Thursday from 10 AM to 8 PM, Friday and Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 7 PM. It is closed on certain holidays, like November 27, 2025.
Does the Polo Ralph Lauren Factory Store in Williamsburg offer curbside pickup or virtual shopping options?
Yes, the store offers services including Phone Concierge, Virtual Video Appointments, and Curbside Pick-Up.
Where is the Polo Ralph Lauren Factory Store located in Williamsburg?
It is located at 5715 Richmond Road, Suite 100, Williamsburg, VA 23188, inside the Williamsburg Premium Outlets.
Is the Polo Ralph Lauren Factory Store accessible for customers with disabilities?
Yes, the store has wheelchair accessible parking available.
What payment methods are accepted at the Polo Ralph Lauren Factory Store?
The store accepts debit cards and mobile NFC payments; cash is not required.
Are there any notable stores near the Polo Ralph Lauren Factory Store where I can shop for additional clothing or accessories?
Yes, nearby stores include J.Crew Factory, Gap Outlet at Williamsburg Premium Outlets, COACH Outlet, Tommy Hilfiger, and Vineyard Vines where you can find a variety of clothing and fashion accessories.
Can I combine my shopping trip at Polo Ralph Lauren Factory Store with a visit to local dining spots?
Absolutely, nearby dining options include Alewerks L.A.B., a brewery and pub, THLL Cafe serving Filipino cuisine, and Fat Munchiez convenience store and specialty grocery with food options.
If I need phone repairs or technology services during my visit, is there a convenient nearby location?
Yes, Easy Cellphone Repair is nearby, offering mobile phone sales and IT service and computer repair.
Where can I find other clothing stores for men, women, and children near Polo Ralph Lauren Factory Store?
Nearby clothing options include Aéropostale, LOFT Outlet, Chico's Off The Rack, and Columbia Sportswear Outlet Williamsburg for men, women, and children's clothing.