Academy Sports + Outdoors

4.2
310 reviews

About

Sporting Goods StoreFishing StoreShoe StoreSportswear Store
With a wide range of quality hunting, fishing and camping equipment, patio sets, barbecue grills, along with sports and recreation products, we're for the fanatics, the seasoned veterans, and those just starting out. We’re for all. For more information about Academy Sports + Outdoors, visit our website.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Academy Sports + Outdoors
11861 W. Broad Street, Richmond, VA
23233, United States

Hours

Reviews

4.2
310 reviews
5 stars
190
4 stars
57
3 stars
19
2 stars
16
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were several complaints about poor service, especially in the firearms department.

Store Cleanliness

The store is frequently noted for being clean and well-organized, contributing to a pleasant shopping experience.

Product Selection

Customers appreciate the wide variety of sporting goods, outdoor gear, and clothing available, although some noted issues with specific items being out of stock.

Pricing Issues

While many customers found prices to be reasonable and enjoyed sales, there were complaints about discrepancies between advertised prices and what was charged at checkout.

Online Order Experience

Several customers reported frustrations with online orders, including issues with order accuracy and pickup processes.
  • WS
    Warren Skeens
    Nov 13, 2025
    1.0
    No one there to approve gun sales said only there in the mornings
  • JM
    Joilynn Morton
    Nov 12, 2025
    1.0
    This evening on 11/12, my brothers and I came to academy to look for a flashlight and some other Items with no negative intention at all. We walked in, were greeted and then as we kept walking I heard an employee say to another employee on their walkie “I got my eyes on them”. Just for context, we were the only ones in the front of the store. We are three african american young adults and this interaction didn’t surprise me but what surprised me was that we literally just walked in, we weren’t loud or chaotic because we know how to carry ourselves like normal people would. I personally shop at Academy very frequently and this was honestly disappointing and dare I say careless and disrespectful if that comment was directed towards us. All three of us shop there all the time and it was disheartening to be treated like that. I personally work in retail so I understand the holiday season and being on high alert about Loss prevention, etc. but this interaction was surprising. You all have great deals and items and i appreciate the convenience of being able to find what we need I just don’t appreciate that if again, that comment was directed toward us.
  • EF
    Eric Frisbie
    Oct 25, 2025
    5.0
    Amazing staff and a very clean and organized store. Has a great selection of all your sports, camping, fishing, and outdoor gear. Great prices on hunting and firearms. Highly recommend this store.
  • MA
    mika akira
    Oct 24, 2025
    5.0
    They have everything you could possibly need for sporting goods etc. This particular location is extremely organized, clean, and the staff is very helpful. Becky helped us with everything we needed and was quick and efficient and always had a smile on. Thank you academy for all your help !
  • JM
    Jagger Muller
    Oct 16, 2025
    5.0
    Location was nice and clean, they were open right on time and the staff were friendly with a 'good morning's let me on my way. Some may like that, some may not, I prefer staff that let's me wander and are available if I need anything over staff that are constantly coming up and asking. But just my preference and for that, I enjoyed it. Prices looked good was just going for hear protection at work and couldn't find what I was looking for and walked to the staff, they offered one more spot to check and said if I order from the site it can be picked up here otherwise. Ended up that I looked at the wrong stores inventory so I left, but at a quick glance around since I was there, the prices were actually really good or at the least comparable. Good selection of a good many more things than I'd expected but would definitely say anything outdoors they have, or can get! Would go again when I have some .ore time and just wander to see what all they have sometime for sure.

Frequently Asked Questions About Academy Sports + Outdoors

What types of products can I find at Academy Sports + Outdoors in Short Pump?

You can find a wide range of quality hunting, fishing, and camping equipment, patio sets, barbecue grills, sports and recreation products, shoes, clothing, kayaks, bikes, and fitness equipment.

What are the store hours for Academy Sports + Outdoors in Short Pump?

The store is open Monday to Saturday from 8:00 AM to 10:00 PM and Sunday from 9:00 AM to 9:00 PM. Holiday hours may vary.