Business Details
About
Outlet StoreClothing StoreFashion Accessories StoreWatch StoreShoe Store
At the Michael Kors NORFOLK location in Norfolk, VA, you can explore and shop the latest designer looks for women and men while experiencing exceptional customer service. Whether you are looking for a statement handbag, stylish watch or ready-to-wear fashion apparel or accessories, the NORFOLK store offers the latest looks as well as familiar favorites. We are conveniently located at 1600 Premium Outlets Blvd, Suite 421 in the Norfolk Premium Outlets.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
245 reviews
5 stars
173
4 stars
42
3 stars
11
2 stars
6
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some associates received high praise for their helpfulness, while others were criticized for being unresponsive or rude.
Store Hours
Customers expressed frustration over inconsistent store hours, with reports of early closures.
Product Variety
The store offers a wide variety of products, including bags, clothing, and accessories, which customers generally appreciate.
Sales and Discounts
Many customers highlighted the attractive sales and discounts available, making shopping more appealing.
Store Cleanliness
The store is frequently noted for being clean and well-organized, contributing to a pleasant shopping experience.
- SWShelby WarrenAug 30, 20251.0I have come by three times in the past two weeks & all three times the store has closed early! Today, Saturday August 30th, the weekend before school starts, the store closed at least 3 hours before it was supposed to! I got here at 6:08pm & they’re supposed to be open until 9pm on saturdays. I have a return to make & if I’m unable to because this store never sticks to the hours on google I will be highly unhappy.
- EKEss KayJul 24, 20255.0It’s been a few weeks now that we visited this store on a weekend… Khalo was extremely supportive. He told us of wonderful discounts and we ended up buying more gifts ( women’s bags) than we needed to. I really enjoyed my shopping experience because of Khalo’s positive vibes and attitude… He is a Real Keeper, MK🤩!! Chloe, at the counter was very helpful too.
- TWTonette WalkerJun 27, 20255.0I went looking for my Dad a birthday gift! There was a wide variety of tees, shirts and caps in different colors to choose from.
- MRMista ReeJun 21, 20254.0I would have given this five stars if there were more employees helping people on the floor. I've been there a few times and the only person doing anything is one cashier, maybe two. I would spend a lot more money there if I could get more help on the floor. All the employees do seem to be nice and helpful when they get the chance. They just need more people.
- LKLeela KirthanJun 10, 20251.0Its the worst customer service ever i had from the manager itself (young white lady) she was very rude i went there during Christmas time and bought stuff of $200+ worth and the guy at counter was so nice and polite but he forgot to put all my stuff in the bag he missed one bag so i have to go back next day in the morning they said manager will be here shoeless she came after 20-30 mins wait time and later took the receipt and my bag to check on camera and came back after another 20-30 minutes my 4 month old baby had an appointment snd i have to cancel due to this finally she gave my missing bag and not even asked a apology and on top of it she snatched bag from my hand and took the gift bag saying you didn’t pay for it, cashier was supposed to charge and he didn’t i didn’t realize either untill she asked she acted like we got everything for free and never paid for it Im never ever returning to this MK stores anymore i think due to this kind of poor customer service and rude managers they closed in the lynnhaven mall good luck with the kind of manager you’re having definitely you will close this store too very soon
Frequently Asked Questions About Michael Kors Outlet
What are the store hours for the Michael Kors Outlet in Norfolk?
The Michael Kors Outlet is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Where is the Michael Kors Outlet located in Norfolk, VA?
It is located at 1600 Premium Outlets Blvd, Suite 421, Norfolk, VA 23502.
Does the Michael Kors Outlet in Norfolk offer in-store pickup?
Yes, the store offers in-store pickup services.
What product categories are available at the Michael Kors Outlet Norfolk?
You can find clothing, fashion accessories, watches, and shoes for both women and men at the outlet.
Can I visit the Michael Kors Outlet Norfolk without an appointment?
Yes, appointments are not required to shop at the Michael Kors Outlet Norfolk.
What types of items can I expect to find at the Michael Kors Outlet?
The store offers designer handbags, stylish watches, ready-to-wear fashion apparel, and accessories for women and men.
What nearby dining options are close to the Michael Kors Outlet in Norfolk?
Nearby dining options include Seafood King, Auntie Anne's bakery and fast food, Uncle Dave's Kettle Korn, Jamba smoothie and juice bar, and Starbucks coffee shop.
Are there other outlet stores near Michael Kors Outlet in Norfolk?
Yes, nearby outlet stores include GAP Outlet, Polo Ralph Lauren Factory Store, Banana Republic Outlet, Adidas Outlet, Nike Factory Store, and The Uniform Outlet.
What nearby shopping options are available for sportswear near the Michael Kors Outlet?
For sportswear, you can visit the Under Armour Factory House, Adidas Outlet, Nike Factory Store, and Quiet Storm Surf Shop nearby.
What nearby entertainment or recreational activities are close to the Michael Kors Outlet?
ParTees 3D Blacklight Mini Golf is a nearby amusement park and miniature golf course, great for entertainment before or after shopping.