Academy Sports + Outdoors

4.0
164 reviews

About

Sporting Goods StoreFishing StoreShoe StoreSportswear Store

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Academy Sports + Outdoors
1320 Carl D. Silver Parkway, Fredericksburg, VA
22401, United States

Hours

Reviews

4.0
164 reviews
5 stars
97
4 stars
29
3 stars
4
2 stars
5
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, including long wait times for assistance and unhelpful staff.

Product Availability

Customers frequently noted that the store was out of stock on various items, particularly in the fishing and firearms departments.

Store Environment

The store was generally described as clean and well-organized, with a wide selection of products.

Pricing

While many customers appreciated the competitive prices and sales, some felt that certain items were overpriced compared to competitors.

Staff Knowledge

Several reviews indicated that staff members lacked product knowledge, leading to frustrating shopping experiences.
  • TT
    turtleman3k
    3 days ago
    4.0
    Amazing store and products. This store has filled a void for sporting gear in our area. Great sel action and employees. Only reason I gave the store 4 stars is because I just bought a pair of Brazos boots on 11/15 that were advertised as slip resistant, oil resistant, and waterproof for 4 inches that was not. According to policy I cannot return them even after one use. The worse part was that the boot absorbs water through the top of the toe which isn’t even one inch of the ground and the lace guide on the tongue was ripped on one boot when I first put them on. I should have bought the Ariats.
  • DG
    Daniel Gillen
    Nov 10, 2025
    1.0
    They tried to reply to my review and say they are sorry and hope I will try again. That is a lie. The regional manager was supposed to call me and never did. It’s like they don’t want you to shop there. Terrible attitudes, they lie on these responses. Never got a call they never tried to make it right. Go to Cabela’s what a way better experience and worth the drive. -Dan
  • JA
    joel aglaen
    Nov 5, 2025
    1.0
    One star due to the lack of communication for the pick up of a purchase that needed to be assembled. i bought my item on Oct 31 2025 and was told it would be ready for pick up the next day. It was not, so i called on Monday NOV 3rd 2025 there was no status update. The next day passes by and nothing. So today NOV 5th 2025 I call to check the status of it and then i was informed its been ready since Monday the 3rd..... Not a text or phone call or email to let me know to come and pick up my item. And yes i would check online with the order number and nothing would show on it. But the kicker is when i called today to check on my item it seemed as if i need to come and get it now or else.... I hope it gets better in the near future.
  • DG
    Daniel Gillen
    Oct 31, 2025
    1.0
    Was told to pick my order up that it was ready twice Nd both times when I got there the same day was told I needed to wait an hour to pick up my purchase. When I calmly said that thiabis terrible customer service after they tried to blame me the “customer” saying you came at a bad time. The manager Christian was a horrible jerk who tried to make me out to be in reasonable when I told him he had terrible customer service. What a joke. I was spending hundreds of dollars there but canceled the order and will never be back. I will drove to Cabelas then ever shop here again and I will spread how I was treated to all the veteran and military community. No wonder the store is always empty.
  • AM
    Angeline Morgan
    Oct 20, 2025
    1.0
    I waited for a long time for someone to come and open the gun cabinets to look at hand guns. A guy called someone to come and help us but after 15 mins they still weren’t there. He needed up asking them about 3 more times on when they were going to be there. I ended up leaving in the end because I was at 20 minutes of waiting at that point.

Frequently Asked Questions About Academy Sports + Outdoors

What type of products does Academy Sports + Outdoors in Fredericksburg offer?

Academy Sports + Outdoors offers a wide range of quality hunting, fishing, camping equipment, patio sets, barbecue grills, along with sports and recreation products.

What are the regular store hours for Academy Sports + Outdoors in Fredericksburg?

The store is open Monday through Saturday from 8:00 AM to 10:00 PM and on Sunday from 9:00 AM to 9:00 PM.