Business Details
About
Jewelry Store
Tidewater Diamond is a boutique jeweler that provides fine jewelry and timepieces, from wedding bands to pre-owned collections in Chesapeake, VA.
Location
Hours
Reviews
4.9
225 reviews
5 stars
218
4 stars2
3 stars1
2 stars0
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their personalized service and willingness to go above and beyond.
Quality of Products
The jewelry quality received high marks, with many customers expressing satisfaction with custom pieces and repairs, noting durability and craftsmanship.
Atmosphere
The store environment was described as welcoming, clean, and professional, contributing to a positive shopping experience.
Trustworthiness
While most reviews were positive, a few customers expressed concerns about transparency and trust when selling jewelry, suggesting a need for clearer communication.
Recommendations
Many customers highly recommended Tidewater Diamond for both purchasing and selling jewelry, indicating a strong likelihood of repeat business.
- BHBarbara Hyman3 days ago5.0Tidewater Diamond is the best! Excellent customer service, quality diamonds and craftmanship! And they have great prices!
- KGKyri Grant6 days ago5.0Mike was so helpful and kind with helping me! He was very informative and caring with his explanations with my jewelry.
- MPMr PettyOct 8, 20255.0Outstanding service and a beautiful selection of jewelry. The staff was knowledgeable, patient, and made sure I found exactly what I was looking for. The quality is top-notch, and the entire experience felt personal and professional. Highly recommend Tidewater Diamond to anyone looking for something special.
- SMS MunozOct 7, 20255.0We’re absolutely in love with our wedding set! Thank you to the entire team for everything you do. We’ve used them in the past for jewelry sizing and they always do an amazing job, so when it came time to pick out our wedding rings, we knew exactly where to go. We stopped by just to look and ended up walking out as happy (and very satisfied) customers! Highly recommend — great service, beautiful pieces, and a team that truly cares.
- WEWes ESep 30, 20255.0The staff is super laid back and not pushy at all. They allowed me to try on several different Tissot watches I was considering. Even though I made the purchase from an online vendor, I made a decision at that point that I would make my custom purchases from these folks going forward
Frequently Asked Questions About Tidewater Diamond
Do you offer payment options?
We provide several financing alternatives through our partners IDDEAL, Synchrony, and Acima to accommodate various budgetary needs.
Do you offer any warranties on your jewelry, watches, etc.
We stand behind our products with a comprehensive lifetime warranty. Additionally, we offer a 30-day return or exchange policy, with exceptions for Swiss watches and custom design items.
Do you offer ring sizing?
We provide professional ring sizing services. We invite you to visit our store to discuss your specific ring sizing or re-sizing requirements with our expert staff.
Do you offer lab grown diamonds?
Our inventory includes a wide selection of lab grown diamonds. We encourage you to visit our store to explore our extensive collection in person.
Do you offer custom designs?
Our experienced on-site staff specializes in custom jewelry design. We can transform your ideas and sketches into tangible, unique pieces, bringing your vision to life with precision and expertise.
What payment options does Tidewater Diamond accept?
Tidewater Diamond accepts AMERICANEXPRESS, APPLEPAY, CASH, CHECK, DISCOVER, MASTERCARD, PAYPAL, SAMSUNGPAY, and VISA.
Does Tidewater Diamond offer warranties on their jewelry and watches?
Yes, they offer a comprehensive lifetime warranty and a 30-day return or exchange policy, except for Swiss watches and custom designs.
Can I get my ring sized or resized at Tidewater Diamond?
They provide professional ring sizing services and recommend visiting the store to discuss your specific requirements.
Are lab grown diamonds available at Tidewater Diamond?
Yes, Tidewater Diamond stocks a wide selection of lab grown diamonds available for in-store viewing.
Does Tidewater Diamond offer custom jewelry design services?
Yes, experienced on-site staff can create custom jewelry based on your ideas and sketches.
What are the operating hours of Tidewater Diamond?
The store is open Tuesday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Mondays and Sundays.
Where is Tidewater Diamond located in Chesapeake, VA?
Tidewater Diamond is located at 448 Battlefield Blvd N #B, Chesapeake, VA 23320, USA.
What nearby services are available around Tidewater Diamond?
Nearby you can find Jacqueline’s Posh Wash for Paws and Claws for pet care, Digital Survey Service for land surveying, and LibertyX Bitcoin ATM for convenient cash access.
Are there automotive services near Tidewater Diamond?
Yes, automotive services nearby include Munoz Auto Services, Firestone Complete Auto Care, Great Bridge Auto & Transmission Repair, and Used Tire Express.
What dining options are available near Tidewater Diamond?
You can enjoy seafood and drinks at nearby Red Bones Raw Bar Seafood Grille and visit Redbones bar for a casual evening.