Many customers praised the helpfulness and friendliness of the staff, highlighting specific employees for their excellent service.
Store Cleanliness
The store is frequently noted for being clean and well-organized, contributing to a pleasant shopping experience.
Customer Service Issues
Several reviews mentioned poor customer service experiences, including rude employees and lack of assistance, particularly in the donation area.
Pricing Concerns
Customers expressed dissatisfaction with pricing, stating that many items are overpriced compared to other thrift stores.
Safety and Security
There were reports of safety concerns, including aggressive behavior from other customers and inadequate responses from management.
AE
A E
4 days ago
1.0
There is no control , I’m not a reseller or anyone that is out to buy items for profit.
People are allowed to run after carts with new products being rolled out ,block isles, they stand in the way so employees cannot park the carts … some employees have canes and trouble walking it’s dangerous to have customers act this way rushing, pushing employees to get USED STUFF . This really should be changed , for the sake of your employees.
VN
Von Neilson
Nov 16, 2025
5.0
Always a fun story hunting for treasures. A must bee-line to the collectibles and find that one item that will be treasured. They not only have gently used 2nd hand items, but new clothing items also. The yard always has something big, from bicycles to chairs, to skis to pictures. Large shoe racks and one of the busiest point in the store is the 2nd had book. A must visit for young and old, rich or poor, short or tall.
JJ
Jen
Nov 15, 2025
1.0
Had an absolutely terrible and frightening experience today. My son picked up a shoe from a pile of wreaths, I told my son to put it back and this crazed employee started yelling at my young son like a mad man. I honestly thought he was going to throw the shoe at us. I can only imagine the people he has done this to. This guy has a temper and should not be allowed to be employeed here. I spoke to his supervisor and they told him he was in the wrong but that was it. I am not happy about the fact that this guy is allowed to continue to work here and possible assault someone who angers him.
CC
Czar Cheemz
Nov 13, 2025
1.0
Was looking at the inside of a pinao I was going to buy and a worker told me to go away and I couldn't look at it it's a joke over here thu november 13
JM
Joe McAllister
Nov 1, 2025
5.0
This 5 star review is for the employees — thank you! I lost my wallet and spent a week looking for it and had given up when THEY called me to let me know they had it. I was absolutely impressed & grateful that after an entire week in the store, all my cards, ID, and $360 in CASH were all still there!
Those are good people, who work in what I can only imagine is an incredibly challenging environment, and the fact that they took the time to track me down and return $360 bucks in cash that I assumed was gone forever, says a lot about their character. Thank you — I REALLY appreciate you!
Frequently Asked Questions About Deseret Industries Thrift Store & Donation Center
What types of items can I find at Deseret Industries Thrift Store & Donation Center?
The store offers used clothing, home goods, and new items such as bedding and furniture.
What are the regular store hours for Deseret Industries Thrift Store in Sandy, UT?
The store is open Monday from 9:00 AM to 6:00 PM, Tuesday through Saturday from 9:00 AM to 7:00 PM, and closed on Sundays.
Are there any special holiday hours for Deseret Industries Thrift Store?
Yes, the store is closed on November 27 and December 25, open with regular hours on November 28, and open from 9:00 AM to 3:00 PM on December 24 and 31.
Where is Deseret Industries Thrift Store & Donation Center located?
It is located at 825 East 9400 South, Sandy, Utah, 84094, USA.
What payment methods are accepted at Deseret Industries Thrift Store?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact Deseret Industries Thrift Store & Donation Center?
You can call them at +1 801-255-8399 or email hello@deseretindustries.org.
Does Deseret Industries offer any job training or employment resources nearby?
Yes, LDS Employment Resource Services and Latter-day Saint Employment Services are nearby, providing employment agencies and career counseling services beneficial for job training and placement.
What nearby places can I visit for dining options after shopping at Deseret Industries?
Nearby dining options include Scelto (Italian), Olympus Burger (burgers), Chin Wah (Chinese), Curry Connect and Karma Indian Restaurant (Indian), La Costa Restaurant (Mexican), Hot Dog on a Stick, and Sconecutter (fast food).
Are there any nearby financial institutions near Deseret Industries for convenience?
Yes, nearby banks include Altabank Sandy, FinWise Bank, and Mountain America Credit Union, offering convenient financial services close to the store.
What other services are available near Deseret Industries Thrift Store that might be useful to customers?
Nearby services include Family Services by The Church of Jesus Christ of Latter-day Saints, Town Dental and Matsumori Dental clinics, Pro Security Products for home security, Safe and Sound Home Inspections, and Mountain Land Physical Therapy.