O.C. Tanner Jewelers

4.6
167 reviews
Get DirectionsCallWebsite

Business Details

15 South State Street, SALT LAKE CITY, UT
84111, United States
(801) 532-3222
https://www.octannerjewelers.com/
GoogleFacebookInstagram

About

Watch Store
O.C. Tanner is proud to be part of the worldwide network of Official Rolex Retailers, allowed to sell and maintain Rolex Watches.

Location

O.C. Tanner Jewelers
15 South State Street, SALT LAKE CITY, UT
84111, United States

Hours

Reviews

4.6
167 reviews
5 stars
147
4 stars
3
3 stars
1
2 stars
1
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for their friendliness, knowledge, and willingness to help, with particular mentions of Bruno, John, and Cathy for their exceptional service.

Professionalism

Many reviews highlighted the professionalism of the staff, with several customers noting how they felt respected and valued regardless of their appearance or purchase history.

Mixed Experiences

While many customers had positive interactions, some reported negative experiences, particularly with communication and service from certain staff members, leading to feelings of being ignored or undervalued.

Knowledge and Expertise

Customers frequently commented on the staff's extensive knowledge about watches and jewelry, enhancing their shopping experience and building trust in their recommendations.

Store Atmosphere

The store's elegant environment and welcoming atmosphere were frequently mentioned, contributing to a pleasant shopping experience.
  • DD
    Dirk
    Nov 16, 2025
    5.0
    Great experience! I stopped by the store to try on some of the Rolex models at OC Tanner and had a great experience! They have a great selection of display models and Justin took great care of me letting me try multiple models and then refining my search with me. Definitely recommend this store if you are looking into buying a Rolex.
  • TB
    Toni Brunson
    Aug 22, 2025
    2.0
    I made a phone call. She couldn't help me.
  • SS
    Sam Skaling
    Aug 17, 2025
    5.0
    Catherine was fantastic. My wife and I spent some time looking at and choosing new timepieces. The store is beautiful, and the staff is very friendly. I am new to the high-end watch market and found a store where we can be customers for life.
  • AW
    Aaron Wilde
    Aug 14, 2025
    5.0
    I’ve had the pleasure of working with Cathy, and I can’t say enough about how exceptional she is. Cathy’s professionalism and kindness helps put you at ease as you consider making a special purchase. I felt nervous and intimidated looking at different watches. She takes the time to truly listen to my concerns and explains things clearly. Cathy doesn’t treat interactions as mere transactions, she builds relationships. Whether I walked into the store in a baseball hat and t-shirt or a suit, Cathy consistently treated me with the same respect and warmth. I’m grateful for her guidance and support, and I look forward to continue working with her in the future.
  • AR
    Alastair Russell
    Aug 12, 2025
    5.0
    Came in to get a link removed from my watch. Not only was it done very quickly, but the staff were incredibly polite and welcoming. Excellent place!
Read more reviews on Google

Frequently Asked Questions About O.C. Tanner Jewelers

What types of products does O.C. Tanner Jewelers offer?

O.C. Tanner Jewelers offers luxury timepieces and fine jewelry.

What services are available at O.C. Tanner Jewelers?

They provide jewelry and watch appraisals, Rolex certified repair, and Breitling quick service center.