Staff is frequently described as friendly, helpful, and kind, contributing to a positive shopping experience.
Cleanliness
The store is noted for being clean and organized, enhancing the overall shopping environment.
Pricing Concerns
Some customers feel that prices for used items are too high compared to new alternatives, while others appreciate the reasonable pricing.
Mixed Experiences
While many customers enjoy their visits, there are reports of inconsistent treatment from staff and negative experiences related to customer service.
Variety of Merchandise
Customers appreciate the diverse selection of items available, including clothing and household goods, although some express disappointment in the quality or availability of certain items.
AS
Alisha Smith
4 days ago
1.0
I went in with a voucher from a missionary at the transition center in Welfare Square to get 5 womens clothes and a backpack. The staff was rude and a customer started yelling and cussing at me because I accidentally asked where the register is! I had a panic attack, left the store and called the police because she tried to hit me in the parking lot! I'm permanently disabled. I wish I got her information because the cop did nothing. I will sue her if I ever see her again. This is a terrible place and I won't go back.
AP
Aidan Paré
6 days ago
5.0
Kali is one of the most sincere and helpful employees I've had the pleasure of interacting with at any thrift store. Many of the employees at this location are exceptionally friendly. And the store is clean and well organized
JG
Jose Gotino
Oct 31, 2025
5.0
La atención de la gente q trabaja ahí es de primera. Con una actitud de primera . Muy amables
SA
Shelley Anderson
Oct 25, 2025
5.0
Super clean and organized. Probably the cleanest DI I’ve been to.
BC
Beth Crawford
Oct 24, 2025
2.0
You do realize that you're selling USED stuff here, right? How are you going to charge TWICE the amount that you'd pay for something that is brand new from Walmart?
Frequently Asked Questions About Deseret Industries Thrift Store & Donation Center
What types of items can I find at Deseret Industries Thrift Store & Donation Center?
You can find used clothing and home goods, as well as new items such as bedding and furniture.
What are the regular store hours for Deseret Industries Thrift Store & Donation Center?
The store is open Monday through Friday from 9:00 AM to 6:00 PM and closed on Saturdays and Sundays.
Are there any differences between donation hours and regular store hours?
Yes, donation hours may differ from the store hours, so it is recommended to check specifically for donation times.
How can I contact Deseret Industries Thrift Store & Donation Center?
You can reach them by phone at +1 801-240-7202 or email hello@deseretindustries.org.
What payment options does Deseret Industries accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Deseret Industries Thrift Store & Donation Center open on holidays?
They are usually closed on major holidays like November 27, 2025 and December 25, 2025, but open on some dates like December 24 and 31 from 9:00 AM to 3:00 PM. It's best to check holiday hours in advance.
What nearby places of interest can I visit in the area around Deseret Industries?
Nearby, you can visit LDS Welfare Square, Welfare Square Cannery, and Bishops' Storehouse which are community centers and grocery stores.
Are there employment or training resources near Deseret Industries Thrift Store?
Yes, the LDS Employment Centers and Latter-day Saint Employment Services are nearby, which provide employment and vocational counseling services.
What dining options are available near Deseret Industries Thrift Store & Donation Center?
Nearby dining options include Jamaica's Kitchen (Jamaican restaurant), Kafe Mamai (Caribbean/African cuisine), and Marcato Kitchen (Italian and American restaurant).
What community services and charitable organizations are close to Deseret Industries?
Welfare Square, Welfare Square Cannery, and other Deseret Industries stores serve as community services, charitable organizations, and thrift stores nearby.