Many customers expressed concerns about high prices for second-hand items, feeling that they are overcharged for products that are donated.
Staff Behavior
Customer experiences with staff varied widely, with some praising friendly service while others reported rudeness and unprofessional behavior.
Store Organization
Feedback indicated that the store's organization was inconsistent, making it difficult for some customers to find items easily.
Reseller Concerns
Several reviews mentioned frustration with resellers taking advantage of the store's inventory, impacting the shopping experience for regular customers.
Cleanliness and Environment
The store was generally noted to be clean and well-maintained, contributing positively to the shopping experience.
AA
A
Nov 17, 2025
1.0
This location has a serious issue with scalpers dominating the store. They often crowd around employees bringing out carts, push past other shoppers, and make it so unpleasant for anyone who’s actually shopping for themselves. I’ve even seen scalpers trying to sell items to customers inside the store for higher prices before they’ve even purchased the items themselves. It feels chaotic and poorly managed, and it makes regular customers feel unwelcome.
I cannot believe this is a church-related thrift with the way it’s being run. Someone needs to step in and fix this.
MK
MJG KING
Oct 31, 2025
1.0
This location has allowed too many re sellers to come in and fill their carts and wait all day for the staff to put out new product on the floor . They scour the carts with product like zombies trying to eat dead flesh. Its absurd I bring my family in to buy second hand items we cannot afford to buy new . And everytime we come to this location there are 7 re sellers with full shopping carts of items only purchasing from the good will to re sell online for more money. This makes me sick that the Mormon church would allow this to happen. People that cant afford usually shop here but it's become a business idea for too many people to compete with . I am sick of seeing this and will be reporting this location
JT
Jeromy Tait
Oct 24, 2025
5.0
This DI is very clean and organized, they have friendly staff and a very organized clothing racks you can find your sizes quickly. I would recommend this place to anybody!
KJ
Kaja Jensen
Oct 17, 2025
1.0
They don't honor the prices that THEY SET. they tagged a jacket as $4, I go up to the counter with a $5 bill, and they say "no that's not supposed to be that price" and try to change it to $10.
These people act like they don't have their entire inventory handed to them for free by the public that they overcharge.
JC
Jaime Carpio
Aug 3, 2025
5.0
You can help others by buying their affordable products.
Frequently Asked Questions About Deseret Industries Thrift Store & Donation Center
What are the regular store hours for Deseret Industries Thrift Store & Donation Center?
The store is open Monday from 9:00 AM to 6:00 PM, Tuesday through Saturday from 9:00 AM to 7:00 PM, and closed on Sundays.
Are there any special hours during holidays at Deseret Industries Thrift Store & Donation Center?
Yes, the store is closed on November 27, 2025 and December 25, 2025, open with regular hours on November 28, 2025, and open from 9:00 AM to 3:00 PM on December 24 and December 31, 2025.
What types of products does Deseret Industries Thrift Store & Donation Center offer?
They offer used clothing, home goods, as well as new items including bedding and furniture.
What payment methods are accepted at Deseret Industries Thrift Store & Donation Center?
The store accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Where is Deseret Industries Thrift Store & Donation Center located?
It is located at 2140 South 800 East, Salt Lake City, UT 84106, United States.
How can I contact Deseret Industries Thrift Store & Donation Center?
You can call them at +1 801-486-3474 or email hello@deseretindustries.org.
What nearby places can help me find Deseret Industries Thrift Store & Donation Center?
Sugarhouse Deseret Industries, a nearby thrift and discount store, and Family Services | The Church of Jesus Christ of Latter-day Saints can assist in locating the area.
What other shopping options are near Deseret Industries Thrift Store & Donation Center?
Nearby, you can visit Adam and Eve Stores for clothing and lingerie, AT&T Store for electronics, and See's Candies for sweets and desserts.
Are there any health and wellness services close to Deseret Industries Thrift Store & Donation Center?
Yes, Guided Holistic Health, Advanced Foot & Ankle Center, and Revive Rescue LLC offer pharmacy, podiatry, and emergency medical services nearby.
What nearby amenities could I enjoy before or after visiting Deseret Industries Thrift Store & Donation Center?
You might enjoy a coffee or internet cafe experience at Beans & Brews Coffeehouse, a beauty treatment at Big City Brows & Beauty Spa, or a relaxing visit to The Dead Sea Spa and Skin Care.