Many customers reported dissatisfaction with inconsistent pricing and perceived overcharging for items.
Staff Behavior
Customer experiences with staff varied widely, with some praising helpfulness while others reported rudeness and unprofessional behavior.
Store Organization
Feedback indicated that the store's organization was inconsistent, making it difficult for some customers to find items.
Reseller Concerns
Several reviews highlighted issues with resellers dominating the store, making it challenging for regular customers to shop.
Cleanliness and Environment
The store was generally described as clean and well-maintained, although some customers noted issues with loitering and chaotic shopping conditions.
XI
Ximena Ibarra
Dec 19, 2025
5.0
Got my squishy off the ceiling thanks whoever got it off
PR
Pope Rokenrohl
Dec 4, 2025
1.0
This place rips people off. It doesn't matter what the price tag says, the employees will change the price at the register.
For intstance: camp chair attached to beatup backpack, dirty torn $2.00 price tag says
At the register, they tell me that camp chairs are priced at $5.00.
She charged me six.
Old beach umbrella, has two price tags, 1.50 and 4.00.
She tells me it costs $10.00. Dog vest, green, torn near velcro closure, $2.00 price tag, she decides that it is $5.00. Every item I had, she changed the price. Every single one. I left the store without buying anything.
This big and homely woman at the register, pink shirt, card only. The cashiers do this because they see the deal and want it for themselves so they raise the price in order to dissuade you from buying it. The item then goes under the counter, and is purchased and taken home at the end ogmf the day. This woman did this to me oncebefore with a great deal on a kitchen knife that I know she took home. These people are volunteers in exchange for the church helping them, they do this because they want the items that you found a deal on.
This also happened in centerville, and at welfare square. It has become a serious problem. No other store on the planet allows cashiers to change prices at the register. But here it seems to be encouraged. Maybe this is a bad policy for a store that is paying destitute peoples rent and bills in exchange for minimum wage employment.
This is robbery. From a church, seriously, a church is ripping me off for searching to score good bargains.
BF
Brady the femboy
Nov 24, 2025
5.0
Femboy friendly. Well organized with sections dedicated to dresses and skirts. I found a lot of purple and yellow and needed to grab a cart. Had to put a lot back from not fitting. Sorry I was acting like a vulture grabbing all the purple in my size I could get. There is a 6 item limit on the fitting rooms. Not enough for all the items I found, but I ended up with less after finding which ones did not fit.
AA
A
Nov 17, 2025
1.0
This location has a serious issue with scalpers dominating the store. They often crowd around employees bringing out carts, push past other shoppers, and make it so unpleasant for anyone who’s actually shopping for themselves. I’ve even seen scalpers trying to sell items to customers inside the store for higher prices before they’ve even purchased the items themselves. It feels chaotic and poorly managed, and it makes regular customers feel unwelcome.
I cannot believe this is a church-related thrift with the way it’s being run. Someone needs to step in and fix this.
MK
MJG KING
Oct 31, 2025
1.0
This location has allowed too many re sellers to come in and fill their carts and wait all day for the staff to put out new product on the floor . They scour the carts with product like zombies trying to eat dead flesh. Its absurd I bring my family in to buy second hand items we cannot afford to buy new . And everytime we come to this location there are 7 re sellers with full shopping carts of items only purchasing from the good will to re sell online for more money. This makes me sick that the Mormon church would allow this to happen. People that cant afford usually shop here but it's become a business idea for too many people to compete with . I am sick of seeing this and will be reporting this location
Frequently Asked Questions About Deseret Industries Thrift Store & Donation Center
What are the regular store hours for Deseret Industries Thrift Store & Donation Center?
The store is open Monday from 9:00 AM to 6:00 PM, Tuesday through Saturday from 9:00 AM to 7:00 PM, and closed on Sundays.
Are there any special hours during holidays at Deseret Industries Thrift Store & Donation Center?
Yes, the store is closed on November 27, 2025 and December 25, 2025, open with regular hours on November 28, 2025, and open from 9:00 AM to 3:00 PM on December 24 and December 31, 2025.
What types of products does Deseret Industries Thrift Store & Donation Center offer?
They offer used clothing, home goods, as well as new items including bedding and furniture.
What payment methods are accepted at Deseret Industries Thrift Store & Donation Center?
The store accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Where is Deseret Industries Thrift Store & Donation Center located?
It is located at 2140 South 800 East, Salt Lake City, UT 84106, United States.
How can I contact Deseret Industries Thrift Store & Donation Center?
You can call them at +1 801-486-3474 or email hello@deseretindustries.org.
What nearby places can help me find Deseret Industries Thrift Store & Donation Center?
Sugarhouse Deseret Industries, a nearby thrift and discount store, and Family Services | The Church of Jesus Christ of Latter-day Saints can assist in locating the area.
What other shopping options are near Deseret Industries Thrift Store & Donation Center?
Nearby, you can visit Adam and Eve Stores for clothing and lingerie, AT&T Store for electronics, and See's Candies for sweets and desserts.
Are there any health and wellness services close to Deseret Industries Thrift Store & Donation Center?
Yes, Guided Holistic Health, Advanced Foot & Ankle Center, and Revive Rescue LLC offer pharmacy, podiatry, and emergency medical services nearby.
What nearby amenities could I enjoy before or after visiting Deseret Industries Thrift Store & Donation Center?
You might enjoy a coffee or internet cafe experience at Beans & Brews Coffeehouse, a beauty treatment at Big City Brows & Beauty Spa, or a relaxing visit to The Dead Sea Spa and Skin Care.