Business Details
About
Thrift StoreTraining CenterCharitySocial Services OrganizationCorporation of the Presiding Bishop of The Church of Jesus Christ of Latter-day Saints
Thrift store chain for used clothing & home goods, plus new items such as bedding & furniture. This location will be re-opening on August 11th, 2025.
Location
Deseret Industries Thrift Store & Donation Center
1415 North State Street, Provo, UT
84604, United States
Hours
Reviews
4.1
410 reviews
5 stars
224
4 stars
91
3 stars
42
2 stars
18
1 star
35
What are people saying?
AI-generated from recent customer reviews
Pricing Issues
Many customers expressed dissatisfaction with the high prices of items, especially considering the store's non-profit status and the nature of donated goods.
Customer Service
There are numerous complaints about rude and unprofessional staff, with specific employees being mentioned for their negative behavior towards customers.
Variety and Quality
Customers appreciate the wide variety of items available, often finding good quality products at reasonable prices, although some noted that the store feels picked over.
Donation Experience
While some customers had positive experiences donating items, others reported unhelpful or rude staff during the donation process.
- KUKathy UrryDec 24, 20255.0Get almost everything you need or want
- ECEzra CasalegnoDec 11, 20255.0Great store! Great finds. Lots of variety. Have what I need for cheap.
- EHEl HoffmanDec 2, 20251.0The cashier Maria didn’t know how to count basic change (pennies vs. dimes) and couldn’t process a simple split payment between cash and card. She acted like I was the one causing the issue, even though it was a normal transaction. Very unprofessional and frustrating experience.
- JAJohnathan AndersonNov 5, 20252.0Over priced and management is rude. Have a decent selection though
- NVNena VasquezNov 1, 20252.0Prices on toddler clothes gets ridiculous. They will have cute tops but used for over 5 bucks . Sometimes stains even and selling them over priced. I come here to buy clothes for my daughter. The fact all these are donations and marked so high for one piece of toddler clothing is much. This place is run my the Church which makes billions of dollars. Winter is here basically and trying to find new quick clothes for my daughter can be hard on a budget especially as a single mom.
Frequently Asked Questions About Deseret Industries Thrift Store & Donation Center
When will the Deseret Industries Thrift Store & Donation Center at 1415 North State Street in Provo reopen?
This location will be re-opening on August 11th, 2025.
What are the regular hours of operation for the Deseret Industries Thrift Store in Provo?
The store is open Monday from 9:00 AM to 6:00 PM, Tuesday to Saturday from 9:00 AM to 7:00 PM, and closed on Sundays.
Are there any special holiday hours for the Deseret Industries Thrift Store in Provo?
Yes, the store is closed on November 27, 2025, and December 25, 2025. It operates on regular hours on November 28, 2025, and is open from 9:00 AM to 3:00 PM on December 24 and December 31, 2025.
What types of payment does the Deseret Industries Thrift Store accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What products and services does Deseret Industries Thrift Store in Provo offer?
They sell used clothing and home goods, as well as new items like bedding and furniture. The store also provides job training programs.
How can I contact the Deseret Industries Thrift Store & Donation Center in Provo?
You can reach them by phone at +1 801-373-7920 or by email at hello@deseretindustries.org.
Is there a nearby employment resource to help with job searching around Deseret Industries in Provo?
Yes, the LDS Employment Resource Center and Latter-day Saint Employment Services, Provo Utah are nearby and can assist with employment needs.
Are there any other thrift stores or charity organizations near Deseret Industries in Provo?
Yes, another Deseret Industries thrift store and charity organization is located nearby for additional shopping or donation options.
What dining options are available near the Deseret Industries Thrift Store in Provo?
Nearby restaurants include Betos, Rancherito's (offering Mexican and Latin American cuisine), and Sweet's Island Place, a Hawaiian and Polynesian restaurant, providing great choices before or after your visit.
Are there places near Deseret Industries in Provo to help with furniture needs?
Yes, Red Fox Furnishings, nearby, offers furniture and furniture assembly services if you are looking for home goods beyond what the thrift store offers.