Deseret Industries Thrift Store & Donation Center

4.0
281 reviews
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Business Details

930 West Hillfield Road, Layton, UT
84041, United States
(801) 593-5337
http://DeseretIndustries.org
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About

Thrift StoreTraining CenterCharitySocial Services Organization
Thrift store chain for used clothing & home goods, plus new items such as bedding & furniture.

Location

Deseret Industries Thrift Store & Donation Center
930 West Hillfield Road, Layton, UT
84041, United States

Hours

Reviews

4.0
281 reviews
5 stars
153
4 stars
56
3 stars
23
2 stars
11
1 star
38

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Several customers reported rude or unhelpful behavior from staff, particularly from specific employees, which negatively impacted their shopping experience.

Pricing Concerns

Many reviews mentioned that prices are higher than expected for a thrift store, with some items being priced similarly to new retail products.

Store Organization

Customers generally praised the store for being clean, organized, and easy to navigate, making for a pleasant shopping experience.

Donation Process

There were complaints about the difficulty of donating items, including the need for appointments and unhelpful staff during the donation process.

Product Variety

Customers appreciated the variety of items available, often finding unique and interesting products, although some noted inconsistencies in quality.
  • AC
    Amy Carr
    Nov 10, 2025
    5.0
    Consistently clean store, very well organized, good prices and fully stocked.
  • RU
    Rick Uvalle
    Nov 1, 2025
    3.0
    Great service but we got a lady here that is Hispanic she is like a manager skinny lady and tall with the worst attitude..and I say skinny and tall because they got another hispanic manager lady she is cool.. but this other one looks at us with a hate look and when i talked to one of the workers she came to us with the worst attitude and said " do you guys got a question" and we said no we are just talking and then she goes on and asked the worker with a worst attitude and told her " do you have a question" and the worker said no we are just talking and the manager stood there with a mean mugging face until the worker walked away from us.. she made her feel little and humiliated and that is not ok for a manager to do to a worker that is just making conversation ...
  • CC
    C C
    Nov 1, 2025
    4.0
    I love that this is a non-profit and that their employees are all part of a job training program to help them learn work skills. This DI seems to be priced higher than other DIs nearby.
  • MM
    MOANA
    Oct 9, 2025
    5.0
    Aa treasure trove of Interesting finds from modern to past. I've found books by an author that my late father admired. I've found an empty makeup artist suitcase in excellent condition, many years ago. Keep in mind that these items are donations and so what may be there today will unlikely be there tomorrow.
  • JC
    Jo Celyn
    Oct 8, 2025
    1.0
    Very rude cashier name Zachary!! He needs customer’s service training! He was on cashier #1 today 10/8/25@ 1:08pm I give the store a 5 star it’s clean and well organized easy to shop.
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Frequently Asked Questions About Deseret Industries Thrift Store & Donation Center

What types of items does Deseret Industries Thrift Store & Donation Center sell?

Deseret Industries offers used clothing and home goods, as well as new items like bedding and furniture.

What are the regular operating hours of Deseret Industries Thrift Store & Donation Center?

The store is open Monday from 9 AM to 5 PM, and Tuesday through Saturday from 9 AM to 7 PM. It is closed on Sundays.