Deseret Industries Thrift Store & Donation Center

4.0
283 reviews
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Business Details

930 West Hillfield Road, Layton, UT
84041, United States
(801) 593-5337
http://DeseretIndustries.org
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About

Thrift StoreTraining CenterCharitySocial Services OrganizationCorporation of the Presiding Bishop of The Church of Jesus Christ of Latter-day Saints
Thrift store chain for used clothing & home goods, plus new items such as bedding & furniture.

Location

Deseret Industries Thrift Store & Donation Center
930 West Hillfield Road, Layton, UT
84041, United States

Hours

Reviews

4.0
283 reviews
5 stars
154
4 stars
56
3 stars
23
2 stars
11
1 star
39

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Several customers reported rude or unhelpful behavior from staff, particularly from certain managers, leading to negative shopping experiences.

Store Cleanliness

The store is frequently praised for being clean and well-organized, contributing to a pleasant shopping environment.

Pricing Concerns

Many customers expressed dissatisfaction with high prices on second-hand items, feeling they are often overpriced compared to other thrift stores.

Customer Service

While some customers had positive interactions with staff, others reported poor service, indicating inconsistency in customer service quality.

Donation Process

Customers found the donation process frustrating, citing difficulties with scheduling and lack of assistance during drop-offs.
  • AT
    Ashlyn Tirko
    Dec 8, 2025
    1.0
    Walked in 30 minutes after closing not realizing they were closed. The doors opened and I walked in without noticing the hours. The amount of employees that stared at me before someone finally said something was insane. They proceeded to all stare at me like I was some weirdo for making a simple mistake. Sorry most stores lock their doors so people dont walk in so when they opened I didn't think to even look at the hours.
  • AC
    Amy Carr
    Nov 10, 2025
    5.0
    Consistently clean store, very well organized, good prices and fully stocked.
  • RU
    Rick Uvalle
    Nov 1, 2025
    3.0
    Great service but we got a lady here that is Hispanic she is like a manager skinny lady and tall with the worst attitude..and I say skinny and tall because they got another hispanic manager lady she is cool.. but this other one looks at us with a hate look and when i talked to one of the workers she came to us with the worst attitude and said " do you guys got a question" and we said no we are just talking and then she goes on and asked the worker with a worst attitude and told her " do you have a question" and the worker said no we are just talking and the manager stood there with a mean mugging face until the worker walked away from us.. she made her feel little and humiliated and that is not ok for a manager to do to a worker that is just making conversation ...
  • CC
    C C
    Nov 1, 2025
    4.0
    I love that this is a non-profit and that their employees are all part of a job training program to help them learn work skills. This DI seems to be priced higher than other DIs nearby.
  • MM
    MOANA
    Oct 9, 2025
    5.0
    Aa treasure trove of Interesting finds from modern to past. I've found books by an author that my late father admired. I've found an empty makeup artist suitcase in excellent condition, many years ago. Keep in mind that these items are donations and so what may be there today will unlikely be there tomorrow.
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Frequently Asked Questions About Deseret Industries Thrift Store & Donation Center

What types of items does Deseret Industries Thrift Store & Donation Center sell?

Deseret Industries offers used clothing and home goods, as well as new items like bedding and furniture.

What are the regular operating hours of Deseret Industries Thrift Store & Donation Center?

The store is open Monday from 9 AM to 5 PM, and Tuesday through Saturday from 9 AM to 7 PM. It is closed on Sundays.