Goodwill Clearance Center and Donation Station

3.4
640 reviews

About

Thrift Store
The Goodwill San Antonio Clearance Center outlet offers a unique shopping experience. Shoppers are provided a last opportunity to purchase a vast selection of items, priced by the pound. Treasure hunt through bins, sorted categorically, to discover amazing finds. At the end of your experience your basket is weighted and your cost calculated on final weight. Whether you are a seasoned thrifter who enjoys rummaging through goods or a first time clearance center shopper, we invite you to experience the Goodwill San Antonio Clearance Center. Plus, when you shop or donate to any Goodwill San Antonio location you are helping to fund free local programs that include job placement, vocational training and career assistance.

Location

Goodwill Clearance Center and Donation Station
7702 N. IH-35, Windcrest, TX
78218, United States

Hours

Reviews

3.4
640 reviews
5 stars
259
4 stars
99
3 stars
80
2 stars
44
1 star
158

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers reported that the store was dirty and filled with trash, with some describing it as a 'dump'.

Staff Behavior

Numerous reviews highlighted rude and dismissive behavior from staff, contributing to a negative shopping experience.

Shopping Policies

Customers expressed frustration over strict policies, such as requiring gloves and prohibiting children under 15, which were not clearly communicated beforehand.

Product Quality

The quality of items available was frequently criticized, with many customers feeling that the merchandise consisted mostly of unsellable junk.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, noting that items were overpriced compared to other thrift stores.
  • CA
    Cyn Ann
    5 days ago
    5.0
    This is an outlet. They dump everything in bins and some stuff gets broken. It is not a place for children. If you must go shopping with your kids, there are plenty of regular Goodwills you can go to.
  • JW
    Jennifer Wells
    Dec 21, 2025
    1.0
    Honestly this is shameful to have a place this filthy , my son goes and look for shoes to refurbished and I was devastated to see this kind of place is even a thing treating people like it's ok to go through trash literally 😡
  • VV
    verssum
    Dec 7, 2025
    1.0
    Rude staff member up front. Place is kind of a dump too.
  • CC
    Chris
    Nov 19, 2025
    1.0
    When using Goodwill Industries of San Antonio via ShopGoodwill, be prepared for this warehouse to overstate shipping weight to 200+% of the actual weight to boost sales on donated items. Literally, items which were given to them for FREE! I recently bought 3 NCAA football jerseys all of which weigh 1.3-1.5 lbs. each or an approximate total weight of 4.3 lbs. I offered to pay up to 7 lbs. ship weight which is incredibly generous because this location ships in either plastic or Tyvek bags which weigh less than a lb. total. The employee servicing my order was dismissive and non-helpful when I brought the issue up multiple times. This warehouse charged me 12.2 lbs. for 4.3 lbs. of sports paraphrenia. Attached is a screenshot of my order before I paid. As a high volume buyer on the SGW platform, I've put this location on my "naughty - do not buy from" list. Until they resolve their shipping discrepancies, I encourage others to take their business to other state's SGW locations where they are treated fairly and not dismissed.
  • DP
    dkiller Don’t play
    Nov 10, 2025
    1.0
    As a single parent, I recently visited one of your Goodwill Outlet locations seeking affordable clothing options. Unfortunately, I was denied entry because my three-year-old child was not permitted inside. As someone with limited childcare options, this experience was both discouraging and disheartening. I want to express my deep concern about this policy. For many families like mine, Goodwill represents a place of hope and accessibility — a resource meant to support those navigating financial hardship. However, policies that exclude parents with young children directly contradict that mission. Additionally, I’ve noticed a significant increase in pricing at standard Goodwill stores, which has made even basic necessities difficult to afford. To be turned away at the outlet — the one place meant to remain accessible — felt not only unfair but also completely out of touch with the challenges faced by struggling families. I urge Goodwill to reevaluate these policies and consider the real-world impact they have on parents and caregivers. Your organization’s stated purpose is to help individuals in need, and this kind of restriction undermines that mission entirely.

Frequently Asked Questions About Goodwill Clearance Center and Donation Station

What is the unique shopping experience offered at Goodwill Clearance Center and Donation Station?

Shoppers can treasure hunt through bins sorted by categories, purchasing items priced by the pound; your final cost is calculated based on the weight of your basket.

Where is Goodwill Clearance Center and Donation Station located?

It is located at 7702 N. IH-35, Windcrest, TX 78218, USA.