Business Details
About
Sporting Goods StoreFishing StoreShoe StoreSportswear Store
With a wide range of quality hunting, fishing and camping equipment, patio sets, barbecue grills, along with sports and recreation products, we're for the fanatics, the seasoned veterans, and those just starting out. We’re for all. For more information about Academy Sports + Outdoors, visit our website.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
997 reviews
5 stars
581
4 stars
239
3 stars
76
2 stars
35
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unprofessional staff, with several customers feeling disrespected and ignored during their visits.
Store Cleanliness
While some customers noted the store was clean and organized, others reported it as dirty and disorganized, indicating inconsistency in maintenance.
Product Availability
Customers expressed dissatisfaction with the limited selection of certain items, particularly in the firearms and fishing departments, leading to frustration.
Management Issues
Several reviews pointed to poor management practices, including inadequate staffing during busy times and failure to address customer complaints effectively.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and noted positive shopping experiences.
- BHBrian Haughey1 day ago1.0My wife went to use the restroom at 3:30p and they had not been cleaned since morning per the clerk. There was disgusting residue all over each stall and toilets. The men’s were the same way. Called a clerk to open fitting room and about that time a man and woman came out of one fitting room and they had been smoking in it. I left without purchasing what I intended too. Terrible experience.
- RGRod Gregory2 days ago2.0The cashier was very cold. Never said anything when I was paying. And she just said your ready after I payed. Also the guys that work in the firearm department act like everyone looking at the guns are fellons and or never seen or held a gun before. Very prideful and smug. I don't buy from them anymore. I go elsewhere. Academy seems to be going downhill.
- OGOlove GettingitNov 7, 20251.0Nobody could help in the fishing department with questions and then when asked to spool the reel nobody in the store knew how. So instead of spending over $300 with them I just left and went to Bass Pro. Worst Academy every
- JPJerry PhilipOct 28, 20251.0Wow, see how many negative feedbacks in a week even after I complained to the corporate about my experience I had. This store is a joke ..!! ****Make sure you have your video/ voice recorder on while you are in the store for any purchase / if you call them on phone have call recording on .. !!***** Worst employees and manager ..!! Don't reply me with your below text :: coz I see the customers are still having the same experience Thank you for taking the time to share your experience with us at Academy Sports + Outdoors in Terrell. We sincerely apologize for the negative experience you and your family encountered during your visit. It is concerning to hear about the behavior you described, and we assure you that this is not the standard of service we strive to provide. We value your feedback and will address these issues with our team to ensure that such incidents do not occur in the future. Your experience is important to us, and we are committed to making improvements. Thank you once again for bringing this to our attention. Sincerely, Academy Sports + Outdoors Customer Service Team
- RARey AvilaOct 18, 20251.0EXTREMELY rude employees the only person who was polite was the one seen in the third photo. The manager antagonized me and my family, failed to control her employees’ tempers, and allowed the woman behind her to cuss and insult me even after I apologized. The woman in red gave dirty looks and argued with us, while the employee folding clothes (seen behind the manager in pink) insulted us and called security ALONG with emergency services!?! just because we glanced her way after she had been staring at us for no reason. Overall, this was an extremely unpleasant and unprofessional experience. I will not be returning to this location.
Frequently Asked Questions About Academy Sports + Outdoors
What types of products can I find at Academy Sports + Outdoors in Terrell?
You can find a wide range of quality hunting, fishing, and camping equipment, patio sets, barbecue grills, sports and recreation products, clothing, shoes, and fitness equipment at Academy Sports + Outdoors in Terrell.
What are the store hours for Academy Sports + Outdoors in Terrell?
The store is open Monday through Saturday from 8:00 AM to 10:00 PM and Sunday from 9:00 AM to 9:00 PM. Extended holiday hours and closures may apply.
Does Academy Sports + Outdoors offer pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, delivery, and no-contact delivery services.
What payment options are accepted at the Terrell Academy Sports + Outdoors location?
They accept American Express, Apple Pay, Cash, Check, Diners Club, Discover, Klarna, Mastercard, and Visa.
Can I get hunting and fishing licenses at Academy Sports + Outdoors in Terrell?
Yes, they provide services including hunting and fishing licenses, line spooling, bore-sighting and scope mounting, propane exchange, and product delivery and assembly.
Where is Academy Sports + Outdoors located in Terrell?
It is located at 580 American Way, Terrell, TX 75160, United States.
Are there any nearby places to visit before or after shopping at Academy Sports + Outdoors?
Yes, nearby places include Terrell Nails Bar for a relaxing nail salon experience, Jersey Mike's Subs for a quick sandwich, and Sport Clips Haircuts of Terrell for a haircut or grooming services.
Can I combine a visit to Academy Sports + Outdoors with some local dining options?
Absolutely! You can enjoy meals at Jersey Mike's Subs, MOD Pizza, Buffalo Wild Wings, or Chiangmai Thai Kitchen, all located near Academy Sports + Outdoors in Terrell.
Are there nearby stores for additional shopping needs close to Academy Sports + Outdoors?
Yes, you can visit nearby stores such as Ross Dress for Less, Marshalls, Hobby Lobby, and Five Below for clothing, crafts, and discount items.
Where can I find more information or updates about Academy Sports + Outdoors?
You can visit their website at https://www.academy.com/storelocator/texas/terrell/store-0324, follow their Instagram handle @academy, check their Facebook page, or watch their YouTube channel.