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Shop the Polo Ralph Lauren Factory Store for timeless styles and new arrivals for men, women, and kids. Featuring Polo shirts and fine leather goods, discover the latest assortment of high-quality pieces from a lifestyle brand grounded in comfort and authenticity.
Shopping here on Friday was a delight. My aunts and I enjoyed the storefront and the staff were so helpful. However, it is the efforts of Robert that I want to acknowledge. I left my bag in another shop and returned home hours away. He was so kind, helping me retrace my steps in attempts to find it. Even going so far as to hunt for the items for me to purchase in replacement. His efforts made all the difference, and I was able to locate and begin the retrieval process. The clothes are beautiful, but its the service that will keep me a customer here in the future.
AG
Alexis Garcia
Aug 21, 2025
5.0
Noah assisted me with my virtual appointment and answered all my questions as well as was patient in showing me all the items I wanted to see I really appreciated all his help and made the virtual shopping experience seamless for me. I would definitely do it again ! Thank you 😇
JG
Jacob G
Aug 1, 2025
3.0
:/
JJ
Jan
Jul 26, 2025
1.0
This was my first time coming to the factory store and was excited to shop. But as soon as my husband and I walked in, we weren't even greeted or acknowledged by the employees at the front. We looked around to see if anything caught our eye when a sales associate, a mid aged woman, approached me to ask if we needed help. I said thanks we're just looking around when she started glaring at me, looking me up and down making it very obvious she was looking at my shoes, clothes and purse. I felt very judged. I'm assuming she thought we didn't have any money to spend; or at least that's what her facial expression reflected. This interaction made me feel so bad that I decided to leave the store. Never coming back.
CD
Christian Dorey
Jun 29, 2025
1.0
Jennifer was extremely rude and disrespectful to my friends and I when we visited. Will not be coming back, and will be telling my friends not to come here.
Frequently Asked Questions About Polo Ralph Lauren Factory Store
What are the Polo Ralph Lauren Factory Store's regular opening hours?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Is the Polo Ralph Lauren Factory Store open on holidays?
The store is closed on November 27, 2025, and may have other holiday closures; please check in advance.
Where is the Polo Ralph Lauren Factory Store located?
It is located at 3939 S Interstate 35, Ste 165, San Marcos, TX 78666 inside the San Marcos Premium Outlets.
What types of products does the Polo Ralph Lauren Factory Store offer?
The store offers timeless styles and new arrivals for men, women, and children, including Polo shirts and fine leather goods.
What services are available at the Polo Ralph Lauren Factory Store?
Services include Phone Concierge, Virtual Video Appointments, In-Store Appointments, and Curbside Pick-Up.
How can I contact the Polo Ralph Lauren Factory Store?
You can call the store at +1 512-396-9180 or visit their website for more information.
Are there other shopping options near the Polo Ralph Lauren Factory Store?
Yes, nearby stores include Tommy Hilfiger, Gap Factory, Champs Sports, and Armani Exchange among others in San Marcos Premium Outlets.
What dining options are available near the Polo Ralph Lauren Factory Store?
Nearby eateries include Zippliners Kitchen, Kokee Tea, and Dippin' Dots, perfect for a meal or snack during your shopping trip.
Can I find other fashion brands near the Polo Ralph Lauren Factory Store?
Yes, there are several including 7 For All Mankind, St. John Outlet, Prada, and True Religion in the outlet area.
How can nearby stores and restaurants help enhance my visit to the Polo Ralph Lauren Factory Store?
You can enjoy a full shopping experience by visiting nearby clothing and accessory stores plus dining options, making it convenient to shop and dine all in one trip.