Academy Sports + Outdoors

4.3
4254 reviews

About

Sporting Goods StoreFishing StoreShoe StoreSportswear Store
With a wide range of quality hunting, fishing and camping equipment, patio sets, barbecue grills, along with sports and recreation products, we're for the fanatics, the seasoned veterans, and those just starting out. We’re for all. For more information about Academy Sports + Outdoors, visit our website.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Academy Sports + Outdoors
2643 NW Loop 410, San Antonio, TX
78230, United States

Hours

Reviews

4.3
4,254 reviews
5 stars
2,446
4 stars
1,047
3 stars
412
2 stars
134
1 star
215

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for being helpful, while others, particularly in the firearms department, are reported as rude and dismissive.

Product Availability

Customers noted a good selection of products, but some expressed disappointment with inventory levels and specific item availability.

Store Cleanliness

Feedback indicates that the store is often unclean, with reports of dirty restrooms and cluttered aisles.

Pricing

Prices are considered high by some customers, with mentions of better deals available elsewhere.

Staff Knowledge

There are concerns about staff knowledge and training, with some employees unable to provide accurate information or assistance.
  • EE
    Eric Estrada
    5 days ago
    5.0
    Had a bunch of stuff I wanted but dont need. Found a cute .380, and a badass pair of Wolverine boots with Mexico's colors for $100!!!! Was too happy
  • SJ
    Searcy Jacobs
    Nov 12, 2025
    3.0
    The selections for lunchbags were very slim..
  • DD
    DarkonPrimeZD
    Nov 11, 2025
    1.0
    Rude and shady leadership there.
  • CC
    CAG
    Nov 5, 2025
    1.0
    Yesterday was one of the most humiliating, infuriating experiences I’ve ever had with any store in my life. I went in for what should’ve been a simple, routine refund — I even brought my credit card and ID since I didn’t have the receipt — and instead, I was treated like a criminal. The entire staff went completely out of their way to make the process miserable. I was there for well over an hour, desperately trying to help them do their jobs — searching for the product myself, contacting my credit card company, even calling other store locations to get the SKU number just to make things easier. And how was I treated in return? With open hostility. The manager yelled at me in front of other customers, threatened to withhold my refund for absolutely no reason, and even insulted me personally — making rude, unprofessional comments about my attitude and personality. It was completely uncalled for, disrespectful, and downright abusive. By the time I left, I was shaking with anger and disbelief. No customer should ever be treated like that. I will be calling corporate immediately and filing formal complaints against every employee involved. No one should have to go through what I did — ever.
  • AO
    alejandro olvera
    Oct 13, 2025
    2.0
    This was another upset; looked for proper compression briefs that has a pocket for the cup (for competitive combat sports). The inventory for this section was unsatisfactory. Needless to say, there was not much of a selection. The entire time I felt like the employees were running from me to refrain from answering my questions, & even when I did finally talk to someone that knew what I was looking for, they admitted that what they have is what is available. So I had to look elsewhere.

Frequently Asked Questions About Academy Sports + Outdoors

What types of products does Academy Sports + Outdoors offer?

Academy Sports + Outdoors offers a wide range of quality hunting, fishing, and camping equipment, patio sets, barbecue grills, sportswear, fitness equipment, athletic shoes, and boating supplies.

What are the store hours for Academy Sports + Outdoors at Vance Jackson?

The store is open Monday through Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM. Special holiday hours apply on certain days.