Business Details
About
Toy StoreToys
The LEGO® Store North Star in San Antonio, TX brings creativity to life for kids and kids-at-heart! Visit our toy store to discover a huge selection of LEGO sets, minifigures and gifts, with extra help from our knowledgeable Brick Specialists. From LEGO Star Wars™ sets to LEGO sets for adults, we’ve got plenty of options for fans of all ages! Looking to get extra creative? Design your own personalized LEGO minifigures at the Build a Minifigure station, or check out the LEGO Pick a Brick wall to find all the pieces you need to bring your next idea to life. We’re always working on fun new activities to inspire creative play, so be sure to ask about what exciting LEGO events are coming soon to our store!
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.7
788 reviews
5 stars
624
4 stars
107
3 stars
33
2 stars5
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while many customers praised the friendly and helpful service, others reported rude behavior from specific employees.
Store Environment
The store is described as clean, well-stocked, and fun for all ages, though some customers noted it can get very busy.
Management Issues
Several reviews highlighted concerns about management practices, particularly regarding event organization and customer handling.
Product Availability
Customers appreciated the variety of LEGO sets available, but some experienced issues with missing pieces in purchased sets.
Overall Experience
Despite some negative experiences, many customers expressed a strong desire to return, citing the enjoyable atmosphere and engaging activities.
- BCBrad G CardsOct 30, 20251.0Sales associate Sam with the dark brown hair part the down the middle was extremely rude. I understand he is younger, but a seasoned manager needs to train him correctly on how customer service works.
- JTJudy ThompsonAug 9, 20255.0Oh my this place is busy! The week before school is starting and Tom's of people and kids in the store. But the staff was on top of it and the lines were reasonable. Even though there were people all around, the cashier never seemed rushed with us.
- SMStephanie MartinJul 27, 20255.0Was great and Katie was very friendly and huge smile to her face
- AOAlisha OrtizJul 27, 20255.0The store was massive, clean, and stocked
- GGGabriel GarciaJul 22, 20255.0North Star Lego store is similar to most of the Lego stores in layout and style. Staff was friendly and helpful and they kindly stamped my passport and even let me choose from different stamps. Overall, it’s what you would expect from the Lego store.
Frequently Asked Questions About The LEGO® Store North Star
How do I sign up for the LEGO VIP Program?
If you drop by one of our awesome LEGO® Stores, you can become a LEGO® VIP member right there and then. Just ask one of our Brick Specialists to sign you up and they’ll be happy to help. After you sign up in-store, you’ll receive a welcome email with instructions for completing your registration. After your registration is complete, you’ll receive an email with a link to your new digital card. LEGO VIP Points can be earned on purchases from LEGO stores and from our online shop.
How do I redeem my VIP Points?
Once you’ve earned points, visit your VIP account on LEGO.com where you can choose to redeem a voucher for either online or in-store shopping!
Do you price match other retailers?
We strive to offer fair and consistent pricing in our stores and online. We can’t price match, however, as Stores and the LEGO® Shop sometimes run different promotions and discounts. Happy shopping!
What do I do if my set is missing a piece or if I lost a piece?
You can visit our store to see if your missing piece is available to buy from Pick-A-Brick wall. Or, request a free replacement piece to be shipped straight to your door by visiting LEGO.com and navigating to 'Help' and then 'Replacement Parts'.
How much does it cost to visit at LEGO store?
All of our LEGO Stores are free to enter.
Can I buy individual bricks?
If you want to buy individual pieces to build something unique, check out our Pick-a-Brick wall! Each store has something different, and the bricks change all the time! We hope you’ll stop by soon to see what’s new!
The set I want is out of stock, when will you have more?
While we don’t have an exact date for when sets will be available again, you can search for a set at LEGO.com and sign up for in-stock notification emails to be one of the first to know!
How do I check if the set I want is in stock at your store?
Visit LEGO.com, search for the set you want, and on the product page click ‘Check Store Stock’ to see if this item is available at our store! Or, give us a call and we’d be happy to help!
Do you sell Gift Cards?
Yes, we sell LEGO® Gift Cards! Just stop by and we'd be happy to help, or visit LEGO.com to buy an e-gift card! LEGO® Gift Cards can be given in any amount up to $500.
How do I find out how much a set, gift or toy costs?
Our prices are the same in stores and online, so visit LEGO.com and search for the item you want for more information!
Can I return a LEGO set I ordered online to a LEGO Store?
If the total value of the unopened set is under $200, you can return your unopened LEGO set to any of our LEGO Brand Retail stores with your original shipping confirmation email or receipt dated within 90 days, and we'll give you a full refund in form of store credit or a gift card. If your unopened set is over $200, simply return your unopened LEGO set to the address listed on your packing slip.
How can I become a LEGO VIP member at The LEGO® Store North Star?
You can sign up for the LEGO VIP Program in-store by asking a Brick Specialist. After signing up, you'll receive emails with registration instructions and your digital card. You earn VIP points on purchases at LEGO stores and online.
How do I redeem my LEGO VIP Points?
Log in to your VIP account at LEGO.com to redeem points for vouchers usable online or in-store.
Does The LEGO® Store North Star price match promotions from other retailers?
No, the store does not offer price matching as they and the LEGO Shop may run different promotions.
What should I do if my LEGO set is missing a piece or I lost one?
Visit the store to check the Pick-A-Brick wall or request a free replacement piece by visiting LEGO.com's 'Help' section under 'Replacement Parts.'
What are the opening hours of The LEGO® Store North Star?
Monday to Thursday, 11 AM to 8 PM; Friday and Saturday, 11 AM to 9 PM; Sunday, 12 PM to 6 PM.
Where is The LEGO® Store North Star located?
It's located at 7400 San Pedro Ave, Space 1735, San Antonio, TX 78216, USA.
What payment options are accepted at The LEGO® Store North Star?
The store accepts Android Pay, Apple Pay, cash, Mastercard, and Visa.
Are LEGO gift cards available at The LEGO® Store North Star?
Yes, you can buy LEGO Gift Cards in-store or online, in any amount up to $500.
Which nearby toy stores can I visit along with The LEGO® Store North Star?
You can also visit the Disney Store and Go! Calendars, Toys & Games nearby, perfect for exploring more toy options.
What nearby food options are available near The LEGO® Store North Star?
Nearby food places include Subway and Charleys Cheesesteaks, great for grabbing a meal before or after your visit to the LEGO Store.
Are there nearby retail and fashion stores near The LEGO® Store North Star?
Yes, nearby stores include Banana Republic, Zara, and J.Crew for clothing, plus Fossil and Swarovski for jewelry and accessories, allowing for extended shopping.