Academy Sports + Outdoors

4.3
3124 reviews

About

Sporting Goods StoreFishing StoreShoe StoreSportswear Store
With a wide range of quality hunting, fishing and camping equipment, patio sets, barbecue grills, along with sports and recreation products, we're for the fanatics, the seasoned veterans, and those just starting out. We’re for all. For more information about Academy Sports + Outdoors, visit our website.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Academy Sports + Outdoors
4627 E Sam Houston Pkwy S, Pasadena, TX
77505, United States

Hours

Reviews

4.3
3,124 reviews
5 stars
1,941
4 stars
703
3 stars
252
2 stars
64
1 star
164

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences reported; some staff were praised for helpfulness, while others were criticized for rudeness and lack of assistance.

Checkout Issues

Numerous complaints about long wait times at checkout due to insufficient cashiers and poor register organization.

Product Availability

Customers noted good selection in various departments, but some reported issues with stock levels and organization.

Positive Shopping Experience

Many customers expressed satisfaction with their overall shopping experience, highlighting friendly staff and good deals.

Discrimination Concerns

Serious allegations of discriminatory treatment reported by a customer, impacting their perception of the store.
  • CJ
    Curtis Jordan
    1 day ago
    3.0
    Used to be a great Academy however always out of stock on jig heads and don't like The new checkout arrangement.
  • DM
    David McMahon
    6 days ago
    1.0
    One of the worst organized stores with pretty useless employees just standing around complaining about their schedules. Empty shelves and ended up at the other end of the store looking for something before some asked. She was there from your sister store in Galveston. She was able to find a lady willing to help...but I could not find what I was looking for because they had all of them in the back...really...not sure how you are supposed to find it then. At least if there was a sign I would buy that...but just empty shelves and lackluster help (initially).
  • JG
    Jas'mand Carisma Green
    Nov 8, 2025
    3.0
    I’m only giving a 3star because the young lady (Jazz) was so very kind and empathized with my situation. First of all, I walked in this store & received ALL STARES omg you would’ve thought the damn store had a sign that said Whites Only! I purchased 2items online 2 1/2 hours prior to arriving but hadn’t gotten a confirmation text. After being assisted at in store pickup I was told both my items were out of stock. So I asked to be directed to the area where The Texans gear was. The items I had originally purchased online were in deed fully stocked. I was Utterly disappointed because not only did the employees at in store pickup lied, but I had also driven 36min to this location with no update & POOR service. THANK YOU JAZZ FOR ASSISTING IN CHECK OUT. Academy needs more employees like you.
  • RT
    Ryan Thomas
    Oct 16, 2025
    5.0
    I absolutely love their Magellan line of clothing for fisherman! Its affordable, durable and stylish.
  • KR
    Keyla Rada
    Sep 27, 2025
    1.0
    I went to the Pasadena Academy store and experienced blatant racism and discrimination. I showed an employee a picture of the exact rifle I wanted only because it comes in multiple calibers and I wanted to be sure I purchased the correct one. Instead of helping me, he flagged me for a month. That action now prevents not only me but also my husband (same address) from purchasing any firearm, ruining our family trip in the process. When I returned and spoke with the store manager, Brandy, she gave me a completely pointless excuse for refusing to sell me the firearm. It felt like nothing more than another attempt to cover up how unfairly I was treated. I’ve purchased firearms at other Academy locations without any problem. In fact, employees at other stores admitted to me that they regularly hear customer complaints about the Pasadena location’s mistreatment. If Academy allows this kind of discriminatory behavior to continue, you aren’t just losing one customer you’re losing many. I will never spend another dollar here and will be sharing my experience on Google, Yelp, Facebook, and with my entire network. Customers deserve respect, not humiliation and discrimination.

Frequently Asked Questions About Academy Sports + Outdoors

What types of products does Academy Sports + Outdoors in Pasadena offer?

The store offers a wide range of products including hunting, fishing, camping equipment, patio sets, barbecue grills, sportswear, fitness equipment, guns & ammo, boating supplies, kayaks, and more.

What are the store hours for Academy Sports + Outdoors in Pasadena?

The store is open from 8:00 AM to 10:00 PM Monday through Saturday, and from 9:00 AM to 9:00 PM on Sunday.