Business Details
About
Sporting Goods StoreFishing StoreShoe StoreSportswear Store
With a wide range of quality hunting, fishing and camping equipment, patio sets, barbecue grills, along with sports and recreation products, we're for the fanatics, the seasoned veterans, and those just starting out. We’re for all. For more information about Academy Sports + Outdoors, visit our website.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Academy Sports + Outdoors
7441 NE Loop 820, North Richland Hills, TX
76180, United States
Hours
Reviews
4.3
3,143 reviews
5 stars
1,839
4 stars
747
3 stars
272
2 stars
86
1 star
199
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including unhelpful staff and rude interactions.
Store Cleanliness
While some customers noted that the store was clean and well-organized, others reported issues with cleanliness, particularly in the restrooms.
Product Availability
Customers appreciated the variety of products available, but some expressed disappointment with the lack of specific items and inconsistent stock.
Checkout Experience
Several reviews highlighted long wait times at checkout and issues with order pickups, indicating a need for improvement in efficiency.
Pricing and Deals
Customers frequently mentioned good prices and great deals, contributing positively to their shopping experience.
- JBJessie Brookins2 days ago5.0Love it.I found what went for.Friendly staff and did not mind been asked questions. Everyone was professional courteous.
- MBMichae'la BanksNov 16, 20254.0Expensive, but it is what it is.
- TBTopher B.Oct 20, 20255.0I love academy for their ammo and clothing sales. YES, in that order. Not to mention, very orderly in every store. You know exactly where to go in every store. Helps an OCD guy a lot. 😀
- MMMaria MartinezOct 18, 20251.0I love Academy stores, but this location has terrible customer service and very rude employees. My second time going and last one for sure!!!! I took the time to read past review and seems like I'm not the only one that has had terrible experience at this location! I went it today per my daughters request, they wanted to buys crocs and it turn out it was the last day to get a mystery jibbitz charm with every $40 or more crocs per purchase. (It's not about the free items it's about the customer service and the terrible communication between the employees). I get to the cashier to pay and I kindly asked about the charms, she had no idea what I was talking about. She proceeded to asked Shelby in regards the charms. Shelby took a while to respond. Shelby responded with "today's the last day" no one asked about when the promotion ended. Shelby then shouts out loud yes one per customer, I kindly let the cashier know the sign says one per crocs. Another man (I believe he was an employee) shouts out loud "it's the law!!!" Okkkkkayyyyyyy! Maybe he meant to say it's store policy!!! Then Shelby shouts out again it's one per customer! So then I kindly ask the cashier is If could pay separately for each croc, the cashier then turns to Shelby to ask and turns back and again says no while rolling her eyes ! I didn't want to argue! It's not about the free items it's about the small print it clearly states it's one pero crocs as long as it's $40 or more! Also my girls were excited to read that it was one per crocs, they were expecting one for each. I have done well because as the heard all that was going on they talked to each other and said they would share the charms. AGAIN ITS NOT ABOUT THE MONEY!!! ITS ABOUT THE CUSTOMER SERVICE AND HOW SIMPLE "I'm sorry but it's only one per customer" also for Shelby ti stop what she was doing and head over to speak to me and the cashier instead of shouting out loud! Also that that man that shouted "its the law" He's disgusting!!!! It was my 3 children and I. I felt like he was trying to intimidate me, simply because of my skin color!!! It's disrespectful towards customers for employees to communicate with each other while shouting !!! I will no longer be going to this location, maybe not even another Academy depending on cooperates response to my complaint!!!!
- VJVonte JohnsonOct 17, 20251.0Will never step foot in this building again stood around the bike area for 20 minutes while three employees stood not 10 feet from me while looking at a bike that I needed assistance on clearly looking like I needed help and they’re just talking away horrible horrible customer service
Frequently Asked Questions About Academy Sports + Outdoors
What types of products does Academy Sports + Outdoors in North Richland Hills offer?
They offer a wide range of quality hunting, fishing, and camping equipment, patio sets, barbecue grills, sports and recreation products, clothing, shoes, fitness equipment, and more.
What are the store hours for Academy Sports + Outdoors in North Richland Hills?
The store is open from 8:00 AM to 10:00 PM Monday through Saturday, and from 9:00 AM to 9:00 PM on Sundays. Holiday hours may vary.
Does Academy Sports + Outdoors offer pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, delivery, and no-contact delivery options.
What payment options are accepted at Academy Sports + Outdoors?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Diners Club, Discover, Klarna, Mastercard, Samsung Pay, and Visa.
Can I get hunting and fishing licenses at Academy Sports + Outdoors?
Yes, the store offers hunting and fishing license services alongside line spooling and bore-sighting and scope mounting.
Where is Academy Sports + Outdoors located in North Richland Hills?
The store is located at 7441 NE Loop 820, North Richland Hills, TX 76180, USA.
What brands can I find at Academy Sports + Outdoors?
They carry brands such as Magellan Outdoors, BCG, Austin Trading Co., Game Winner, Brava, Outdoor Gormet, Jump Zone, Ozone, H2O Express, AGame, O'Rageous, and Mosaic.
Are there any nearby places of interest close to Academy Sports + Outdoors?
Nearby places include Saucony (shoe store), Huggins Mitsubishi (automotive), HellCat Creations & The PUNK ROCK SHOP (art gallery), and Cinemark Movies 8 (cinema), which visitors might explore before or after shopping.
How might customers use nearby fitness venues like Classic Gymnastics or Fitness Now in conjunction with a visit to Academy Sports + Outdoors?
Customers can shop for sportswear, fitness equipment, or outdoor gear at Academy Sports + Outdoors before or after attending fitness sessions at Classic Gymnastics or Fitness Now, making it convenient to prepare for or complement their workout routines.
What hotel options are available near Academy Sports + Outdoors for visitors traveling from out of town?
Nearby hotels include Studio 6, Motel 6, and La Quinta Inn & Suites by Wyndham Fort Worth NE Mall, offering convenient accommodations for visitors to the store and surrounding area.