Academy Sports + Outdoors

4.3
2420 reviews

About

Sporting Goods StoreFishing StoreShoe StoreSportswear Store
With a wide range of quality hunting, fishing and camping equipment, patio sets, barbecue grills, along with sports and recreation products, we're for the fanatics, the seasoned veterans, and those just starting out. We’re for all. For more information about Academy Sports + Outdoors, visit our website.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Academy Sports + Outdoors
5802 19th Street, Lubbock, TX
79407, United States

Hours

Reviews

4.3
2,420 reviews
5 stars
1,382
4 stars
614
3 stars
227
2 stars
65
1 star
132

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including long wait times, unhelpful staff, and rude interactions.

Product Availability

While some customers praised the store for its wide selection and well-stocked inventory, others faced issues with items being unavailable or orders not being fulfilled.

Staff Helpfulness

Feedback was mixed regarding staff assistance; some customers found employees to be friendly and helpful, while others struggled to find help when needed.

Store Cleanliness

The store was generally noted as clean and organized, contributing positively to the shopping experience.

Pricing

Customers appreciated the affordability of products, although some felt prices were slightly high compared to competitors.
  • AS
    Andrew Schmidt
    Nov 4, 2025
    5.0
    Friendly, professional staff, and they are typically well stocked. Pricing is competitive as well!!!
  • KP
    Karla Paz
    Oct 30, 2025
    5.0
    So glad that staff is helpful and nice!! Great store!
  • ST
    Sesar Alias el tillo
    Oct 29, 2025
    5.0
    Excelente puedes encontrar casi de todo
  • BH
    Brittany Haddox
    Oct 28, 2025
    1.0
    We ordered several work shirts for my husband online and chose mobile pickup. After receiving the email that our order was ready, we went to the store — but ended up waiting in line for over 45 minutes without a single associate greeting or assisting us. There were four cashiers at the registers and only a few customers checking out, so it wasn’t busy enough to justify the long wait or lack of acknowledgment. There was also another lady ahead of us who said she had been waiting for a long time as well and even told us, “good luck,” which she did not seem happy at all. I even left to grab a few more items and checked out separately while my husband continued waiting at the pickup area, and still, no one greeted or helped him. After that experience, we decided to cancel the online order and went to Cabela’s instead, where we were greeted immediately and received great service. I’ll be canceling my academy card
  • CF
    Christina Flores
    Oct 27, 2025
    1.0
    They need more workers on the floor you can't never find help. It looks like I spent more time looking for help then shopping.

Frequently Asked Questions About Academy Sports + Outdoors

What types of products can I find at Academy Sports + Outdoors in West Lubbock?

Academy Sports + Outdoors offers a wide range of products including hunting, fishing, and camping equipment, patio sets, barbecue grills, sportswear, athletic shoes, fitness equipment, guns and ammo, boating supplies, and outdoor clothing.

What are the typical store hours for Academy Sports + Outdoors in West Lubbock?

The store is open from 8:00 AM to 10:00 PM Monday through Saturday, and 9:00 AM to 9:00 PM on Sundays.