Sporting Goods StoreFishing StoreShoe StoreSportswear Store
With a wide range of quality hunting, fishing and camping equipment, patio sets, barbecue grills, along with sports and recreation products, we're for the fanatics, the seasoned veterans, and those just starting out. We’re for all. For more information about Academy Sports + Outdoors, visit our website.
Many customers reported poor customer service experiences, including long wait times, unhelpful staff, and rude interactions.
Product Availability
While some customers praised the store for its wide selection and well-stocked inventory, others faced issues with items being unavailable or orders not being fulfilled.
Staff Helpfulness
Feedback was mixed regarding staff assistance; some customers found employees to be friendly and helpful, while others struggled to find help when needed.
Store Cleanliness
The store was generally noted as clean and organized, contributing positively to the shopping experience.
Pricing
Customers appreciated the affordability of products, although some felt prices were slightly high compared to competitors.
AS
Andrew Schmidt
Nov 4, 2025
5.0
Friendly, professional staff, and they are typically well stocked. Pricing is competitive as well!!!
KP
Karla Paz
Oct 30, 2025
5.0
So glad that staff is helpful and nice!! Great store!
ST
Sesar Alias el tillo
Oct 29, 2025
5.0
Excelente puedes encontrar casi de todo
BH
Brittany Haddox
Oct 28, 2025
1.0
We ordered several work shirts for my husband online and chose mobile pickup. After receiving the email that our order was ready, we went to the store — but ended up waiting in line for over 45 minutes without a single associate greeting or assisting us.
There were four cashiers at the registers and only a few customers checking out, so it wasn’t busy enough to justify the long wait or lack of acknowledgment.
There was also another lady ahead of us who said she had been waiting for a long time as well and even told us, “good luck,” which she did not seem happy at all.
I even left to grab a few more items and checked out separately while my husband continued waiting at the pickup area, and still, no one greeted or helped him.
After that experience, we decided to cancel the online order and went to Cabela’s instead, where we were greeted immediately and received great service.
I’ll be canceling my academy card
CF
Christina Flores
Oct 27, 2025
1.0
They need more workers on the floor you can't never find help. It looks like I spent more time looking for help then shopping.
Frequently Asked Questions About Academy Sports + Outdoors
What types of products can I find at Academy Sports + Outdoors in West Lubbock?
Academy Sports + Outdoors offers a wide range of products including hunting, fishing, and camping equipment, patio sets, barbecue grills, sportswear, athletic shoes, fitness equipment, guns and ammo, boating supplies, and outdoor clothing.
What are the typical store hours for Academy Sports + Outdoors in West Lubbock?
The store is open from 8:00 AM to 10:00 PM Monday through Saturday, and 9:00 AM to 9:00 PM on Sundays.
Does Academy Sports + Outdoors offer pickup and delivery services?
Yes, the store offers in-store pickup, curbside pickup, delivery, and no-contact delivery options.
Where is Academy Sports + Outdoors located in Lubbock, TX?
The store is located at 5802 19th Street, Lubbock, TX 79407, USA.
Which payment methods are accepted at Academy Sports + Outdoors?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Diners Club, Discover, Klarna, MasterCard, Samsung Pay, and Visa.
Are there any special holiday hours for Academy Sports + Outdoors?
Yes, the store is closed on November 27, 2025, and December 25, 2025. It has extended and modified hours on several other holiday dates, such as opening as early as 5:00 AM and closing as late as 11:00 PM on select days around Thanksgiving and December.
What brands can I find at Academy Sports + Outdoors in West Lubbock?
Brands available include Magellan Outdoors, BCG, Austin Trading Co., Game Winner, Brava, Outdoor Gourmet, Jump Zone, Ozone, H2O Express, AGame, O’Rageous, and Mosaic.
Are there any notable nearby places to Academy Sports + Outdoors that I can visit before or after shopping?
Yes, you can visit nearby places like Panda Express for a meal, Dairy Queen for ice cream, or Circle K convenience store. Also nearby are the Social Security Administration and Fresenius Medical Care if you have related appointments.
Is there a propane exchange service near Academy Sports + Outdoors?
Yes, Blue Rhino Propane Exchange is located nearby, making it convenient to exchange propane tanks during your visit.
How can nearby convenience stores and gas stations assist customers visiting Academy Sports + Outdoors?
Customers can stop by nearby convenience stores and gas stations like Circle K, Stripes, and Phillips 66 for fuel, snacks, or quick supplies before or after shopping at Academy Sports + Outdoors.