Academy Sports + Outdoors

4.4
4676 reviews

About

Sporting Goods StoreFishing StoreShoe StoreSportswear Store
With a wide range of quality hunting, fishing and camping equipment, patio sets, barbecue grills, along with sports and recreation products, we're for the fanatics, the seasoned veterans, and those just starting out. We’re for all. For more information about Academy Sports + Outdoors, visit our website.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Academy Sports + Outdoors
23155 Katy Freeway, Katy, TX
77450, United States

Hours

Reviews

4.4
4,676 reviews
5 stars
2,911
4 stars
1,076
3 stars
368
2 stars
94
1 star
227

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for their helpfulness while others are described as rude or unprofessional.

Return Policy

Customers expressed frustration with the strict return policy and lack of flexibility, leading to dissatisfaction.

Product Availability

Frequent complaints about items being out of stock or not matching online inventory, causing inconvenience for shoppers.

Store Organization

Generally positive feedback on store cleanliness and organization, though some customers noted difficulty navigating crowded aisles.

Pricing

Customers appreciate the affordability and variety of products, but some feel prices are high for the quality offered.
  • LV
    Leo Valdivia
    Jan 7, 2026
    5.0
    This place went from 1 star to 5 stars. Several years ago I encountered pricing problems on just about everything, every time. Now, I have encountered nothing but accurate prices and friendly employees. Thank you for the merchandise you carry, the prices you offer, and the overal employee engagement.
  • SZ
    sammy zimmerman
    Jan 3, 2026
    1.0
    Store had 4 entire racks full of nothing but Adidas fleece, marked "50% off all Adidas fleece." Store would not honor the discount. 01/03/26
  • AG
    Amanda Gonzales
    Dec 28, 2025
    1.0
    My husband and I simply went in to return some Christmas gifts from my MIL that didn’t fit. We were waiting for her to send us the receipt so I decided to try to return without a receipt instead. They were offering 75%-90% off of the prices of the items in store credit. Obviously that was not an option, so I mentioned that it was fine and I’ll wait for my MIL to send the receipt, but they lady was already talking over me and saying that they only accept the physical receipt in store and Academy is extremely tight on returns. So 60 day return policy, if you lose your receipt or your MIL forgets to hand it to you you’re screwed. We will be getting the receipt today but returning the items back to her card, we will not be shopping at Academy anymore when there’s better competitors like Dick’s and Bass pro shops.
  • TW
    Taha Wins
    Dec 27, 2025
    1.0
    Worst store experience ever. I bought a ski mask, walked out, and literally came back two minutes later because I changed my mind. They refused to take it back and said I had to wait 24 hours after purchase. I’ve never heard of such a policy anywhere in my life. On top of that, the staff was rude and disrespectful, hiding behind “store policy.” I honestly recommend anyone to shop somewhere else.
  • MV
    Mark Vasquez
    Dec 23, 2025
    5.0
    Always a solid experience at this Academy. They have great deals, and I really appreciate how easy they make the price matching process. The store is well-organized and the customer service is consistently helpful. I also wanted to give a quick shout-out to Mia. She is incredibly joyful and knowledgeable about what the store offers, which really stands out when a store is busy during holiday season. She handled all my requests with a great attitude and made the visit a pleasant one. Definitely a great team member to have on the floor!"

Frequently Asked Questions About Academy Sports + Outdoors

What types of products does Academy Sports + Outdoors offer?

Academy Sports + Outdoors offers a wide range of quality hunting, fishing, camping equipment, patio sets, barbecue grills, sportswear, fitness equipment, boating supplies, and recreational products suitable for beginners and veterans alike.

What are the store hours for Academy Sports + Outdoors in Katy, TX?

The store is open Monday through Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM. Holiday hours may vary, with some days opening earlier or closing earlier.