Sporting Goods StoreFishing StoreShoe StoreSportswear Store
With a wide range of quality hunting, fishing and camping equipment, patio sets, barbecue grills, along with sports and recreation products, we're for the fanatics, the seasoned veterans, and those just starting out. We’re for all. For more information about Academy Sports + Outdoors, visit our website.
Mixed reviews on customer service; some employees are praised for their helpfulness while others are described as rude or unprofessional.
Return Policy
Customers expressed frustration with the strict return policy and lack of flexibility, leading to dissatisfaction.
Product Availability
Frequent complaints about items being out of stock or not matching online inventory, causing inconvenience for shoppers.
Store Organization
Generally positive feedback on store cleanliness and organization, though some customers noted difficulty navigating crowded aisles.
Pricing
Customers appreciate the affordability and variety of products, but some feel prices are high for the quality offered.
LV
Leo Valdivia
Jan 7, 2026
5.0
This place went from 1 star to 5 stars. Several years ago I encountered pricing problems on just about everything, every time. Now, I have encountered nothing but accurate prices and friendly employees. Thank you for the merchandise you carry, the prices you offer, and the overal employee engagement.
SZ
sammy zimmerman
Jan 3, 2026
1.0
Store had 4 entire racks full of nothing but Adidas fleece, marked "50% off all Adidas fleece."
Store would not honor the discount. 01/03/26
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Amanda Gonzales
Dec 28, 2025
1.0
My husband and I simply went in to return some Christmas gifts from my MIL that didn’t fit. We were waiting for her to send us the receipt so I decided to try to return without a receipt instead. They were offering 75%-90% off of the prices of the items in store credit.
Obviously that was not an option, so I mentioned that it was fine and I’ll wait for my MIL to send the receipt, but they lady was already talking over me and saying that they only accept the physical receipt in store and Academy is extremely tight on returns. So 60 day return policy, if you lose your receipt or your MIL forgets to hand it to you you’re screwed.
We will be getting the receipt today but returning the items back to her card, we will not be shopping at Academy anymore when there’s better competitors like Dick’s and Bass pro shops.
TW
Taha Wins
Dec 27, 2025
1.0
Worst store experience ever.
I bought a ski mask, walked out, and literally came back two minutes later because I changed my mind. They refused to take it back and said I had to wait 24 hours after purchase.
I’ve never heard of such a policy anywhere in my life. On top of that, the staff was rude and disrespectful, hiding behind “store policy.”
I honestly recommend anyone to shop somewhere else.
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Mark Vasquez
Dec 23, 2025
5.0
Always a solid experience at this Academy. They have great deals, and I really appreciate how easy they make the price matching process. The store is well-organized and the customer service is consistently helpful.
I also wanted to give a quick shout-out to Mia. She is incredibly joyful and knowledgeable about what the store offers, which really stands out when a store is busy during holiday season. She handled all my requests with a great attitude and made the visit a pleasant one. Definitely a great team member to have on the floor!"
Frequently Asked Questions About Academy Sports + Outdoors
What types of products does Academy Sports + Outdoors offer?
Academy Sports + Outdoors offers a wide range of quality hunting, fishing, camping equipment, patio sets, barbecue grills, sportswear, fitness equipment, boating supplies, and recreational products suitable for beginners and veterans alike.
What are the store hours for Academy Sports + Outdoors in Katy, TX?
The store is open Monday through Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM. Holiday hours may vary, with some days opening earlier or closing earlier.
Does Academy Sports + Outdoors offer pickup and delivery services?
Yes, the store provides in-store pickup, curbside pickup, standard delivery, and no-contact delivery options for customer convenience.
What payment methods are accepted at Academy Sports + Outdoors?
Academy accepts various payment options including American Express, Apple Pay, Android Pay, cash, checks, Diners Club, Discover, Klarna, Mastercard, Samsung Pay, and Visa.
What services does Academy Sports + Outdoors provide?
Services include hunting and fishing licenses, line spooling, bore-sighting and scope mounting, propane exchange, and product delivery and assembly.
Where is Academy Sports + Outdoors located in Katy, TX?
The store is located at 23155 Katy Freeway, Katy, TX 77450, in the Grand Parkway neighborhood.
Are there any nearby restaurants to Academy Sports + Outdoors where customers can dine?
Yes, nearby dining options include Whiskey Cake Kitchen & Bar, Walk-On's Sports Bistreaux, Pizza Hut Express, Jersey Mike's Subs, Besties Café, and 8 Ounce Korean Steakhouse, offering a variety of cuisines for customers to enjoy before or after shopping.
What nearby automotive services are available near Academy Sports + Outdoors?
Customers can find several nearby automotive services such as Westside Isuzu, Javier at Westside Chevrolet Katy, Westside Kia, Westside Collision, and Westside Chevrolet for vehicle sales, repairs, and parts.
Are there recreational and entertainment options close to Academy Sports + Outdoors?
Yes, nearby entertainment includes Cinemark 19 and XD cinema and Popstroke Katy miniature golf course, which customers might enjoy visiting alongside their shopping trip.
How can I stay updated or find more information about Academy Sports + Outdoors?
You can visit their website, follow their social media accounts such as Facebook (@Academy), Instagram (@academy), Twitter (@academy), or watch their YouTube channel at https://www.youtube.com/@academy.