Academy Sports + Outdoors
4.32626 reviews
Certified by Academy Sports + Outdoors • Feb 08, 2026
Business Details
19720 Northwest Freeway, Houston, TX
77065, United States
Certified by Academy Sports + Outdoors • Feb 08, 2026
(281) 517-3800
Certified by Academy Sports + Outdoors • Feb 08, 2026
https://www.academy.com/storelocator/texas/houston/store-0007
Certified by Academy Sports + Outdoors • Feb 08, 2026
About
Certified by Academy Sports + Outdoors • Feb 08, 2026
Sporting Goods StoreFishing StoreShoe StoreSportswear Store
With a wide range of quality hunting, fishing and camping equipment, patio sets, barbecue grills, along with sports and recreation products, we're for the fanatics, the seasoned veterans, and those just starting out. We’re for all. For more information about Academy Sports + Outdoors, visit our website.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Academy Sports + Outdoors • Feb 08, 2026
Hours
Certified by Academy Sports + Outdoors • Feb 08, 2026
Reviews
4.3
2,626 reviews
5 stars
1,539
4 stars
676
3 stars
219
2 stars
59
1 star
133
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, including rude staff and unhelpful management.
Product Availability
Customers expressed frustration over low inventory and lack of stock for specific items, particularly in the fishing and firearm departments.
Positive Staff Interactions
Some customers praised individual staff members for their helpfulness and professionalism, particularly in the gun department.
Store Environment
The store was generally noted to be clean and well-organized, with a good selection of products.
Checkout Experience
Several reviews mentioned long wait times at checkout due to insufficient cashiers during busy periods.
- LWLaVarsha Williams1 day ago5.0This was my 1st time getting my fishing license and the whole process was just easy!
- RHRoy HerreraFeb 3, 20261.02404 southwest frwy the manager Ken was rude disrespectful and discriminate towards me. Avoid this hostile aggressive store manager if u decide to go.
- DMDaryl MedinaJan 31, 20261.0Shakee the manager and JV the gun salesman are horrible! Would not recommend you ever shop at this academy.
- LCLupita CruzJan 18, 20261.0Came in to have a tag removed. Didn’t have our receipt but had the card used and telephone number. Didn’t ask but did let us know this would be the last time as if we came often to remove tags from items. We are a sports family and come in 2-3 times a month. Asked another cashier if we didn’t have our receipt what our options would be? She let us know that the card that the item was paid with would be enough. If Academy would be so kind and remind Amanda what the store policy is and let her know that communication and tone matter.
- TCTamara ChavarriaJan 16, 20261.0Very unprofessional experience. I was asked to come into the store twice for the same purchase, yet I was never clearly informed about the paperwork I needed to bring, even though I had already shown it before. Each visit felt like a waste of time due to their lack of communication and organization. On top of that, the staff was dismissive and showed zero empathy for the inconvenience they caused. Customer service like this is unacceptable. I would not recommend this store.
Frequently Asked Questions About Academy Sports + Outdoors
What types of products does Academy Sports + Outdoors offer?
Academy Sports + Outdoors offers a wide range of products including hunting, fishing, and camping equipment, patio sets, barbecue grills, sportswear, fitness equipment, outdoor clothing, and more.
What are the store hours for Academy Sports + Outdoors at Crossroads?
The store is open from 8:00 AM to 10:00 PM Monday through Saturday, and from 9:00 AM to 9:00 PM on Sunday.
Does Academy Sports + Outdoors offer pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, delivery, and no-contact delivery options.
What payment methods are accepted at Academy Sports + Outdoors?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Diners Club, Discover, Klarna, Mastercard, Samsung Pay, and Visa.
Can customers get hunting and fishing licenses at Academy Sports + Outdoors?
Yes, Academy Sports + Outdoors offers services such as hunting and fishing licenses, line spooling, bore-sighting, scope mounting, propane exchange, and product delivery and assembly.
Where is Academy Sports + Outdoors located in Houston?
It is located at 19720 Northwest Freeway, Houston, TX 77065, USA.
Are there any nearby places where I can get a haircut after shopping at Academy Sports + Outdoors?
Yes, Sport Clips Haircuts of Crossroads Plaza and SportClips hair salons are nearby, making it convenient to get a haircut after your visit.
Is there a place to grab frozen yogurt or smoothies near Academy Sports + Outdoors?
Yes, Flavorberry Frozen Yogurt, Smoothies and More is close by, perfect for a refreshing treat before or after your shopping trip.
What nearby hotels are available if I need accommodation near Academy Sports + Outdoors?
InTown Suites Extended Stay and BLU Beach Bar & Grill are nearby hotels where you can stay during your visit to the area.
Does Academy Sports + Outdoors have an online presence where I can learn more or shop?
Yes, you can visit their website at https://www.academy.com/storelocator/texas/houston/store-0007 and also follow their YouTube channel (@academy), Facebook, Instagram (@academy), and Twitter (@academy).
Brand Certified Facts from Academy Sports + Outdoors
Academy Sports + Outdoors partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 08, 2026Yext Knowledge Graph
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