Academy Sports + Outdoors

4.3
2394 reviews

About

Sporting Goods StoreFishing StoreShoe StoreSportswear Store
With a wide range of quality hunting, fishing and camping equipment, patio sets, barbecue grills, along with sports and recreation products, we're for the fanatics, the seasoned veterans, and those just starting out. We’re for all. For more information about Academy Sports + Outdoors, visit our website.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Academy Sports + Outdoors
10375 North Freeway, Houston, TX
77037, United States

Hours

Reviews

4.3
2,394 reviews
5 stars
1,461
4 stars
540
3 stars
188
2 stars
66
1 star
139

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and unprofessional behavior.

Product Availability

Customers expressed frustration over product availability and stock issues, with some items not being found in-store despite online listings.

Checkout Experience

Long wait times at checkout were frequently mentioned, with complaints about insufficient staff during busy periods.

Store Environment

The store is generally described as clean and organized, but some customers noted a lack of security and issues with street vendors.

Positive Experiences

Several customers highlighted positive interactions with specific employees who provided excellent assistance and product knowledge.
  • JR
    Jonathan Rebuelta
    Nov 10, 2025
    5.0
    Went to help someone with their hunting license, process was quick and employee was very professional and helpful with the address change needed on the license. Their hunting products have worked well so far.
  • JG
    Jacob Gerdsen
    Oct 25, 2025
    1.0
    Showed they had a product online, I called to verify the product was in stock and was put on hold for 10minutes and never picked the phone back up. Drove to the location and they didnt have the product. Typical academy bullshit
  • WF
    Walter Franco
    Oct 19, 2025
    2.0
    I literally saw kids robbing the places while I was there
  • AP
    Alexa P
    Oct 14, 2025
    1.0
    Mike the hispanic male so called assistant manager is very rude and curses and lashes out at customers/ people how this guy is a so called ASSISTANT manager i dont know ive complained to corporate twice
  • IG
    I G
    Oct 3, 2025
    1.0
    I’m very upset and angry at the security guard and cashier employee that work here. The security guard eye balling at us like we were going to steal something he made me feel uncomfortable. We tried on some sweaters and we went to the checkout line and the girl that rang us up should be retrained or laid off. She asked if we had a credit card membership which at the end we decided not to get. She put the sweaters in a bag pushing them in the bag with force like she is mad at doing her job. When I asked if she could put them in a separate bag she rolled her eyes then had the nerve to hand me the bag and order mi to bag my own items. I feel like that was very rude of her because that is her job she is getting paid to do that. Is that the way you treat your customers that come to buy items it’s no wonder people don’t want to shop here anymore. I don’t appreciate the experience I had during my visit. I’m the customer you don’t treat your customers like that. I would really like to talk to the person in-charge of this store because this is unacceptable.

Frequently Asked Questions About Academy Sports + Outdoors

What types of products does Academy Sports + Outdoors offer?

Academy Sports + Outdoors offers a wide range of quality hunting, fishing, camping equipment, patio sets, barbecue grills, sportswear, fitness equipment, outdoor clothing, and more.

What are the store hours for Academy Sports + Outdoors in Aldine?

The store is open Monday to Saturday from 8:00 AM to 10:00 PM and on Sunday from 9:00 AM to 9:00 PM.