Academy Sports + Outdoors

4.3
1276 reviews

About

Sporting Goods StoreFishing StoreShoe StoreSportswear Store
With a wide range of quality hunting, fishing and camping equipment, patio sets, barbecue grills, along with sports and recreation products, we're for the fanatics, the seasoned veterans, and those just starting out. We’re for all. For more information about Academy Sports + Outdoors, visit our website.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Academy Sports + Outdoors
1310 W University Ave, Georgetown, TX
78628, United States

Hours

Reviews

4.3
1,276 reviews
5 stars
803
4 stars
276
3 stars
91
2 stars
37
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praised helpful and friendly employees, others reported rude behavior and poor service during exchanges.

Store Organization

Customers noted issues with store organization and stock availability, leading to difficulty in finding items and a chaotic shopping experience.

Pricing

Many reviews mentioned that prices are higher than expected, with some customers feeling that the store no longer offers good deals compared to online options.

Cleanliness

The store is generally reported as clean, but some customers pointed out specific areas, like bathrooms, that need attention.

Checkout Experience

The checkout process received criticism for being slow and confusing, with long lines and a complicated layout.
  • MP
    Mark Price
    Nov 11, 2025
    5.0
    Always a Great place to visit
  • MM
    mike moore
    Nov 1, 2025
    5.0
    Strong sales staff willing to answer questions and help you make the right decision
  • MJ
    Michael Jones
    Oct 26, 2025
    1.0
    Wow! Hire better employees Academy. By far the worst Academy experience I’ve ever had. General lack of customer service from two separate employees. I get it, it’s Sunday morning and you don’t want to be at work and don’t like your job but I didn’t order a side of attitude with my purchase!
  • RR
    RandomOinker
    Oct 4, 2025
    1.0
    Went in to get some commodities for rifle cleaning. Couldn't find what I wanted in stock. Not to mention nothing was remotely organized in some shelves. Prices were jacked up as well from online stores. Fine. I'll just pick up the missing stuff online. Went to the cashier. She was incredibly rude and short with me. When I asked for a veteran's discount, which is company policy on the website, she refused before even asking to see my ID. Insisted on it being "Only on veteran oriented holidays". Do yourself a favor and just go shop elsewhere or online. This store couldn't care less about following company policy or keeping their store organized and stocked, much less disrespecting someone who asked for what the store policy explicitly states.
  • RR
    Rick Rackley
    Sep 28, 2025
    1.0
    This store is not a store to do your trading with. I stopped in on 9/27 to use a $10 discount code for a work boot on my ranch. I picked up the wrong size. Today, 9/28 I stop in to exchange for a different size. They did not have the size so they gave me a different style, still same brand and same price. When I go to the customer service to exchange; the old lady did not know how to do a proper exchange so she said since my discount was used yesterday, it is considered expired and she can not honor their $10 discount. I do home and call Josh, a manager. He said in order to get the $10 credit I need to come back to the store. He said he could not do that unless I come back. I reminded him that is another 40 minutes of my time for a store error. It is worthy to note, this was charged on an Academy credit card. I told Josh this is why loyal customers go to the competition. He acknowledged that he understands but still would not do anything about it.

Frequently Asked Questions About Academy Sports + Outdoors

What types of products can I find at Academy Sports + Outdoors in Georgetown?

Academy Sports + Outdoors offers a wide range of quality products including hunting, fishing and camping equipment, patio sets, barbecue grills, sports and recreation products, clothing, shoes, fitness equipment, kayaks and canoes, boating supplies, and bikes.

What services does Academy Sports + Outdoors provide?

The store provides services such as hunting and fishing licenses, line spooling, bore-sighting and scope mounting, propane exchange, and product delivery and assembly.