Academy Sports + Outdoors

4.3
2385 reviews

About

Sporting Goods StoreFishing StoreShoe StoreSportswear Store
With a wide range of quality hunting, fishing and camping equipment, patio sets, barbecue grills, along with sports and recreation products, we're for the fanatics, the seasoned veterans, and those just starting out. We’re for all. For more information about Academy Sports + Outdoors, visit our website.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Academy Sports + Outdoors
4920 North Garland Avenue, Garland, TX
75040, United States

Hours

Reviews

4.3
2,385 reviews
5 stars
1,446
4 stars
560
3 stars
190
2 stars
59
1 star
130

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with staff; some customers reported friendly and helpful service, while others encountered rude or unhelpful employees.

Product Availability

Customers expressed frustration over inconsistent stock levels and misleading online inventory, leading to disappointment during visits.

Store Environment

The store is generally clean and well-maintained, but some customers noted cluttered aisles and limited space for shopping.

Pricing

Many customers praised the competitive prices and good deals, particularly on sporting goods and outdoor equipment.

Management Issues

Concerns were raised about management behavior towards employees and customers, with calls for better training and interpersonal skills.
  • DC
    D C
    Nov 16, 2025
    1.0
    Loved going to this location for ease , but not anymore . I had a disrespectful interaction with Mannie, all the other employees i interacted with were kind and respectful (as normal when we shop) however he was rude and laughed in our face while speaking to us about a return in the most condescending tone, he even spoke this way to the cashier. After the return we did still continue to shop for what we needed but were left with a bad taste because of his unprofessional behaviors. Please do better.
  • CK
    Christine Kinnibrugh
    Nov 14, 2025
    5.0
    I want to give a huge shout out to Bridget, who went truly above and beyond during my visit. From the moment I walked in, she treated me with genuine kindness and made me feel like I was her top priority. Bridget didn’t just help, she cared. She listened, offered thoughtful suggestions, and took the time to make sure I got exactly what I needed. Her patience, professionalism, and warm personality turned a simple shopping trip into such a positive experience. People like Bridget are rare, and she is an absolute asset to the store. Thank you, Bridget, for your outstanding service. Because of you, I’ll definitely be back!
  • SS
    stargirl
    Nov 11, 2025
    1.0
    picked up boots that looked exactly like this and lady at the front desk would not give the discount. ridiculous IM ALREADY SPENDING $100 HERE you couldn’t even take off the discount for the boots. rude employees didn’t even want to help. do not shop here go to another academy.
  • DN
    Devonte Nicks
    Oct 21, 2025
    1.0
    I recently came into this Academy to shop. I took the things I was buying to the front and was being checked out by a young lady. I noticed she was being trained by someone named “Bravo”. He was an older guy (mid 40s ish). He proceeded to ask me “isn’t she cute?” (referring to the cashier he was training). She seemed visibly uncomfortable by his remarks. I was made uncomfortable as well because he asked me that. Overall I was made uncomfortable by his remarks, and if he’s doing this in front of customers I cant even imagine what goes on behind closed doors. I will not be coming back here again.
  • DJ
    Dakota Jonson
    Oct 21, 2025
    1.0
    This is one of my favorite places to come and I usually have a good experience. But unfortunately today was different, I observed a manager addressing an employee on the floor in a way that was demeaning and disrespectful. The tone and choice of words made the employee appear belittled in front of other employees and customers. Coming from someone who has work in management before, the manager (keirsten) from her name tag. Should work on her interpersonal Skills and on her emotional intelligence. She needs to have a bit of empathy for the employees. Academy please do better on training your managers.

Frequently Asked Questions About Academy Sports + Outdoors

What types of products does Academy Sports + Outdoors in Garland offer?

Academy Sports + Outdoors in Garland offers a wide range of quality products including hunting, fishing, camping equipment, patio sets, barbecue grills, sportswear, fitness equipment, and outdoor recreation products.

What are the store hours for Academy Sports + Outdoors in Garland?

The store is open Monday through Saturday from 8:00 AM to 10:00 PM, and on Sunday from 9:00 AM to 9:00 PM. Holiday hours may vary.