Founded in Cologne in 1898, RIMOWA is a global leader in premium luggage. Synonymous with timeless design and superior craftsmanship, RIMOWA creates products at the intersection of innovation, utility and luxury for discerning purposeful travelers. The first to introduce aluminum and polycarbonate suitcases, RIMOWA has always combined heritage and craftsmanship with the rigours of modern technology.
I was recently searching for a specific Rimowa luggage piece that, to my disappointment, had been discontinued since it was a seasonal item. After calling several stores, I was repeatedly told they didn’t have it and was simply advised to “try other locations.” That was the extent of the assistance I received until I reached the Fort Worth store. That’s when I had the pleasure of speaking with Zane Holliday, who completely changed my experience. After confirming that his store didn’t have the piece in stock, he went above and beyond by checking other store inventories nationwide. Not only did he find two stores that had it, but he also personally called them and successfully located one last piece! Zane took the time to verify my details, arranged the shipment, and ensured everything went smoothly. His professionalism, initiative, and genuine desire to help exemplify what true luxury customer service should be. Unlike other locations that dismissed my request, Zane found a solution and made what could have been a disappointing search into a truly pleasant and memorable experience. Management should be proud to have someone with Zane’s exceptional work ethic and dedication on their team. Going forward, my family and I will be reaching out to him for all our future Rimowa purchases in the U.S. Thank you, Zane, for your outstanding service and for making someone’s coming Christmas truly special!
JR
Jennifer Rhima
Sep 5, 2025
5.0
Special shout-out to Zane for all his help with my Rimowa suitcase. I’ve had mine for several years without any issues, but after the airline was a bit rough with it, the lock broke. I brought it to the Rimowa store in Fort Worth, and the team was fantastic. They were quick, helpful, and professional. Highly recommend stopping by. Rimowa makes the most elegant, high-quality suitcases!
XW
XJ Wonderland
Jul 25, 2025
5.0
Great customer service! Thanks Zane for assisting me in getting the perfect luggage.
RIMOWA is located at 5151 Monahans Avenue, The Shops At Clearfork, Fort Worth, TX 76109, USA.
What are the store hours for RIMOWA at The Shops At Clearfork?
RIMOWA is open Monday to Saturday from 10:00 AM to 6:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
What type of products does RIMOWA offer?
RIMOWA offers premium luggage known for timeless design, superior craftsmanship, and innovative materials like aluminum and polycarbonate suitcases.
What payment options does RIMOWA accept?
RIMOWA accepts payments including DINERSCLUB, debit cards, and mobile NFC payments. Cash is not required.
Does RIMOWA provide wheelchair accessible facilities?
Yes, RIMOWA has wheelchair accessible entrances and parking, making it accessible for customers with mobility needs.
How can I contact RIMOWA Fort Worth?
You can contact RIMOWA at +1 817-731-5375 or via email at store.fortworth.cf@rimowa.com.
Does RIMOWA offer delivery or in-store pickup?
RIMOWA offers delivery services but does not provide in-store or curbside pickup at this location.
What are some nearby stores I can visit along with RIMOWA?
Nearby stores include Saint Laurent, Bette's, Rye 51, Bachendorf's, Double R, and Q Clothier, offering a variety of fashion, jewelry, and clothing options.
Are there any nearby coffee shops near RIMOWA for a quick break?
Yes, multiple Starbucks locations are nearby, perfect for a coffee break during your shopping visit.
What other attractions or shops are located near RIMOWA at The Shops At Clearfork?
The Shops at Clearfork is a shopping center with various clothing and fashion accessory stores, home goods boutiques like The Worthy Co., chocolatiers such as Kate Weiser Chocolate, and spas like Milk and Honey Spa and Medical Spa.