Feedback indicates a mix of experiences with staff professionalism, with some customers praising friendly and helpful employees, while others report rudeness and unprofessional behavior.
Store Cleanliness
Many customers appreciate the cleanliness and organization of the store, noting it as one of the cleanest Goodwill locations they have visited.
Pricing Concerns
Numerous reviews express dissatisfaction with the pricing, describing items as overpriced compared to other thrift stores and even retail options.
Customer Service Issues
Several customers reported negative experiences with customer service, particularly at the donation drop-off area, highlighting a need for better training and attitude among staff.
Product Selection
Customers generally find a decent selection of items, though some express frustration over inconsistent stock levels and the quality of available products.
DH
Dannette Hines
4 days ago
5.0
Very clean,organized and a wide selection from clothing to household items but the biggest plus was how nice the staff was.
LA
Luke Alexan
Oct 7, 2025
1.0
Extremely unprofessional and concerning environment.
The manager is rude, unhelpful, and shows no real leadership. It looks like community service workers are doing all the actual labor while paid employees sit around on their phones and ignore customers. The store is filthy products being sold are unsanitary, and the fitting rooms are disgusting. On top of that, the camera placement feels like it could possibly see into the fitting rooms, which raises serious privacy concerns. HR and upper management need to investigate this location immediately. The way this store is being operated is unacceptable and reflects terribly on Goodwill as a whole.
BB
Bister Bones
Oct 7, 2025
1.0
The manager, Karrie, is extremely rude and disrespectful. She talks down to people, acts controlling, and makes the environment miserable. She clearly doesn’t know how to treat people with basic respect or professionalism. Goodwill really needs to take a closer look at who’s representing them, because this location gives the whole organization a bad name.
AR
analuisa robinson
Aug 26, 2025
5.0
Found great deals and so clean and in order. A pleasure to shop there