Feedback indicates inconsistent customer service, with some employees praised for their friendliness and helpfulness, while others were reported as rude and unprofessional.
Cleanliness
Many customers noted that the store is clean and well-organized, contributing positively to their shopping experience.
Pricing
There are numerous complaints about high prices for thrift items, with customers feeling that prices are not justified given the nature of donated goods.
Product Selection
Customers expressed dissatisfaction with the limited selection of items, particularly for men's clothing and seasonal merchandise.
Staff Recognition
Several reviews highlighted specific employees, such as Toni and Angel, for their exceptional service and dedication, enhancing the overall shopping experience.
SN
Susan Nagel
Nov 14, 2025
1.0
Once again Goodwill has very little Household merchandise and what they have is overpriced!
BB
Brooke Barnard
Oct 26, 2025
1.0
Management wouldn't price a lamp that was already out on the floor with the others. Said they couldnt process it till maybe tomorrow
The goodwill has the worst customer service.
MM
Megan Murray
Oct 26, 2025
1.0
Typically an employer allowing Halloween costumes would have some rules like nothing divisive, offensive, keep it family friendly, no gore etc so I was so disappointed to go to your midnight madness sale and see at least 2 of your employees dressed as ice agents. Highly inappropriate and not the stance I want to see a place that is supposed to help people take. Will not go back.
YN
Yolanda N
Oct 23, 2025
4.0
Very clean and easy to find everything. Just wish there were more books at this location and not many places to try out tech. Other wise everyone is very nice. Thanks!
SN
Stephanie Niblett
Aug 24, 2025
1.0
Workers are very rude and slow. One cashier working and line winding through the store.
Frequently Asked Questions About Goodwill Store - Altamesa
What are the regular business hours for Goodwill Store - Altamesa?
The Goodwill Store - Altamesa is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Is the Goodwill Store - Altamesa open on major holidays?
The store is closed on Thanksgiving Day (November 27, 2025), Christmas Day (December 25, 2025), and New Year's Day (January 1, 2026).
Does Goodwill Store - Altamesa offer in-store shopping and payment options?
Yes, in-store shopping is available and mobile NFC payments are accepted. The store does not require cash-only payments.
Is the Goodwill Store - Altamesa accessible for customers with disabilities?
Yes, the store features both wheelchair-accessible entrances and parking to accommodate customers with disabilities.
Does Goodwill Store - Altamesa buy used goods from customers?
No, this location does not buy goods used by customers.
Where is Goodwill Store - Altamesa located?
It is located at 2100 Altamesa Boulevard in Fort Worth, Texas, 76134, USA.
Are there any nearby car wash services near Goodwill Store - Altamesa?
Yes, nearby car wash options include Living H2O Car Wash, B and K Car Wash, and $4 Car Wash. Customers can conveniently get their vehicles cleaned before or after shopping.
Can I find food and dining options near Goodwill Store - Altamesa?
Nearby dining choices include Sonic Drive-In, Kinsley's Ice Cream and Funnel Cakes Parlor, Kinsley's Kones, Texas Fish Chicken Grill, and El Comalito Express, offering a variety of fast food, desserts, and casual dining.
Are there other retail and service shops near Goodwill Store - Altamesa for convenience?
Yes, nearby facilities include 7-Eleven convenience store, Valu + Pawn shops, Leni Em's Dry Cleaners, Payne's Florist and Gifts, and EdgeStream Wireless mobile phone store for various shopping and service needs.
What is the official website and social media presence of Goodwill Store - Altamesa?
You can visit the website at http://www.goodwillnorthcentraltexas.org, follow on Instagram @goodwillnct, Twitter @goodwillnct, and find updates on their Facebook page at https://www.facebook.com/goodwillnct.