Southern Gem Fine Jewelry

4.9
261 reviews

About

Jewelry Designer
For years, Southern Gem has been designing pieces for other jewelry stores. In 2019, we decided to launch our own store and bring new designs direct to you. Born in Texas, our designs are for our southern family. We design each unique piece by hand.

Location

Southern Gem Fine Jewelry
279 W Hidden Creek Pkwy, Suite 1105, Burleson, TX
76028, United States

Hours

Reviews

4.9
261 reviews
5 stars
256
4 stars
1
3 stars
0
2 stars
0
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and attentive, providing excellent customer service throughout the jewelry purchasing and repair processes.

Quality of Work

Customers frequently praise the quality of craftsmanship in custom jewelry and repairs, noting that pieces are beautifully made and often exceed expectations.

Positive Experiences

Many reviews highlight wonderful experiences, with customers expressing satisfaction with their purchases and the overall atmosphere of the store.

Trust and Integrity

Several customers mention feeling valued and respected, with a strong emphasis on the honesty and integrity of the staff, although there are a few negative experiences noted.
  • GP
    Genell Posey
    Dec 14, 2025
    5.0
    They did a wonderful job on my rings, definitely the place to go for fine jewelry
  • MG
    Melonie Gallagher
    Dec 11, 2025
    5.0
    I had an extender put on charm braclett , and charms sauntered on , very nice staff , good turn around time .will go back :)
  • CW
    Casie Watson
    Nov 28, 2025
    5.0
    I absolutely love my ring! My fiancé said they were so easy to work with and super helpful in creating a custom ring. I highly recommend using Gayla and her people!!
  • EE
    Erin
    Nov 21, 2025
    5.0
    I had such a wonderful experience with Southern Gem Jewelry in Burleson. They created a beautiful custom diamond and sapphire pendant for me, and it turned out even better than I imagined. Their attention to detail, craftsmanship, and care truly shine through in the finished piece. The staff was friendly, patient, and genuinely invested in making sure the design was perfect. They walked me through every step, offered great suggestions, and kept me updated throughout the process. It’s rare to find a jewelry store that combines talent, honesty, and personal service the way they do. If you’re looking for custom jewelry or something truly special, I can’t recommend Southern Gem Jewelry enough. I’ll definitely be returning for future pieces!
  • PA
    Phil Anderson
    Nov 12, 2025
    5.0
    Great place and people

Frequently Asked Questions About Southern Gem Fine Jewelry

What is Southern Gem Fine Jewelry known for?

Southern Gem Fine Jewelry designs unique, handmade pieces inspired by southern heritage, directly offering new designs since 2019 after years of designing for other stores.

Where is Southern Gem Fine Jewelry located?

Southern Gem Fine Jewelry is located at 279 W Hidden Creek Pkwy, Suite 1105, Burleson, TX 76028, USA.