Many customers expressed frustration over high prices for donated items, often comparing them unfavorably to retail prices.
Customer Service
Feedback on staff interactions was mixed, with some praising helpful employees while others reported rudeness and unprofessional behavior.
Store Cleanliness
Several reviews noted cleanliness issues, particularly in restrooms and overall store organization.
Checkout Experience
Customers frequently mentioned long wait times at checkout, indicating a need for better staffing during busy periods.
Product Quality
While some shoppers found good items, many complained about the quality and condition of merchandise, suggesting a decline in value.
RK
R K
Nov 7, 2025
2.0
Prices are outrageous.
JP
Jane P
Nov 6, 2025
1.0
I used to live in the area, and this Goodwill was my go-to spot for great prices. I stopped by recently since I had a doctor’s appointment nearby, but it’s been about a year since my last visit. I was honestly appalled by the prices. Some of the items were marked so high it was almost comical. It’s disappointing to see how much has changed. A bamboo steamer was priced at $25 but you can get one brand new at Target for $19.99. A decorative Hobby Lobby scale priced at $18. I even saw a basic table top Christmas tree for $15.
Updated to respond to GW 11/7/25: I truly value the mission of helping others, but I think high prices can unintentionally work against that goal. When USED items cost more than NEW ones, it makes it difficult for those in need to shop affordably. As someone in need, I also shop at thrift stores to save money while supporting local causes. There are many other thrift stores that do the same important work and still keep their prices affordable, and I would encourage people in a similar situation as me to explore OTHER options.
DM
Danielle Molloy
Oct 1, 2025
1.0
WORST goodwill I have EVER shopped at
SD
Samuel Daniels
Sep 6, 2025
5.0
Son found a computer tablet he could not otherwise afford and simultaneously helped a good cause.
Frequently Asked Questions About Goodwill Store - Bedford
Where is Goodwill Store - Bedford located?
Goodwill Store - Bedford is located at 701 North Industrial Boulevard, Bedford, TX 76021, USA.
What are the regular store hours for Goodwill Store - Bedford?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Is Goodwill Store - Bedford open on major holidays?
No, the store is closed on holidays including November 27, 2025, December 25, 2025, and January 1, 2026.
Does Goodwill Store - Bedford offer wheelchair accessible entrances and parking?
Yes, the store has wheelchair accessible entrances and parking available for customers.
Can customers pay using mobile contactless payment at Goodwill Store - Bedford?
Yes, customers can pay using mobile NFC contactless payment methods.
Does Goodwill Store - Bedford provide delivery or curbside pickup services?
No, the store does not offer delivery, same-day delivery, in-store pickup, or curbside pickup services.
Can I shop inside Goodwill Store - Bedford?
Yes, in-store shopping is available at Goodwill Store - Bedford.
What nearby car wash options are available if I visit Goodwill Store - Bedford?
Nearby car washes include Star Express Car Wash, Trinity Shine Car Wash, and Laser Wash of Euless, which you can visit before or after shopping.
What dining options are near Goodwill Store - Bedford?
You can find dining options such as Dairy Queen and Golden Chick close to the store, convenient for a meal after shopping.
Are there any medical or wellness centers near Goodwill Store - Bedford?
Yes, nearby facilities include Enhance Her Body & Wellness Center, Doc Weeter chiropractor, U.S. Renal Care dialysis clinic, Minute Clinic, and CVS Pharmacy for medical and wellness needs.