Nordstrom Domain Northside

4.4
1984 reviews

About

Department StoreClothing StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing Store
Discover an amazing selection of men's, women's, and children's clothing, along with home décor and top-brand beauty products at Nordstrom Domain Northside. Enjoy the convenience of in-store pick-up or curbside pickup – we'll bring your order out to you! Plus, take advantage of our gift boxes and gift packaging services to make your shopping even easier. This upscale clothing store provides personalized services like styling and alterations, ensuring an enjoyable shopping experience. Visit us to explore the latest trends from top brands and enjoy our exceptional customer service.

Details

  • DeliveryAvailable
  • Curbside pickupNot available

Location

Nordstrom Domain Northside
3111 Palm Way, Austin, TX
78758, United States

Hours

Reviews

4.4
1,984 reviews
5 stars
1,301
4 stars
395
3 stars
139
2 stars
37
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, with specific mentions of exceptional service from individual employees.

Store Cleanliness

Feedback indicated that while some areas were clean and well-maintained, others, particularly the beauty department, were reported as dirty and disorganized.

Product Selection

Customers appreciated the variety and quality of products available, although some noted that certain departments had limited selections.

Checkout Experience

Several reviews highlighted poor experiences at checkout, with reports of inattentive staff and long wait times.

Tailoring Services

Customers expressed dissatisfaction with the tailoring service, particularly regarding long wait times for alterations.
  • LB
    Lisa Barnes
    5 days ago
    1.0
    Recently bought some day cream and had a horrible reaction. I took it back and ask the girl if they had a return policy on makeup- she never once apologized or asked me about it. Just went straight to ringing my return up. What happened to customer service? Nordstrom used to excel in this area. I assume they are on commission and were mad but I don’t care! If ya wanna not have returns sell better products!
  • SA
    Samantha A
    6 days ago
    1.0
    I got racially profiled while watch shopping by the young blonde women at the counter. It’s funny considering I was nothing but kind despite the encounter. I believe there is no place for hate at Nordstrom, but they kept this young woman and didn’t even acknowledge my complaint. In this day and age racism is unacceptable AND should NEVER be excused.
  • JJ
    Jazz
    Nov 17, 2025
    5.0
    I had a truly exceptional experience at Nordstrom thanks to Angela, the Assistant Manager in the Fragrance Department. Her deep knowledge of fragrances and warm, professional demeanor made my visit both enjoyable and informative. Angela listened carefully to what I was looking for and offered thoughtful, tailored recommendations that reflected her expertise and genuine desire to help. She was not only helpful but also patient and enthusiastic, guiding me through options with clarity and care. It’s rare to encounter someone so dedicated to customer satisfaction. Angela’s service went above and beyond, and she is a true asset to Nordstrom. I left feeling confident in my purchase and grateful for her outstanding support. Janet M.
  • RF
    Riley Family
    Nov 16, 2025
    5.0
    I am so blessed with Ms Aracely Dean - Dior Beauty Consultant at Nordstrom Domain I had such a wonderful experience with Ms Aracely at Dior cosmetics Department in Nordstrom Domain. She was extremely attentive, patient, and professional while helping me which color are fits for my Asian complexion. She took her time to recommend products that suited us perfectly and made me feel confident and excited about my purchase. Her kindness, patience and expertise truly elevated our visit — I left feeling pampered and appreciated. She makes me beautiful. She is an asset of the company, hats off for Ms Aracely Dean . I hope i got her last name right it’s Dean . I can’t wait to come back and shop with her again at Nordstrom cosmetics department Dior ( Domain ) Appreciate your kindness and professionalism ARACELY DEAN .
  • GH
    grace hemmings
    Nov 15, 2025
    5.0
    Went in to shop for a wedding guest dress and Julia was so incredibly helpful and kind!!! She really went above and beyond to give me ACTUAL advice and made me feel so confident and comfortable. I went in again yesterday to get a casual dress and saw her again! I feel like i walked in looking for dresses and left with a friend, LOL Highly highly recommend checking out the dress section upstairs, everyone up there is super knowledgeable and friendly!! They train them so well!

Frequently Asked Questions About Nordstrom Domain Northside

What types of clothing does Nordstrom Domain Northside offer?

Nordstrom Domain Northside offers men's, women's, and children's clothing including dresses, suits, and various apparel items from top brands.

What personalized services does Nordstrom Domain Northside provide?

The store provides personalized services such as styling and alterations to ensure an enjoyable shopping experience.