Academy Sports + Outdoors

4.1
5180 reviews

About

Sporting Goods StoreFishing StoreShoe StoreSportswear Store
With a wide range of quality hunting, fishing and camping equipment, patio sets, barbecue grills, along with sports and recreation products, we're for the fanatics, the seasoned veterans, and those just starting out. We’re for all. For more information about Academy Sports + Outdoors, visit our website.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Academy Sports + Outdoors
1101 West Arbrook Boulevard, Arlington, TX
76015, United States

Hours

Reviews

4.1
5,180 reviews
5 stars
2,792
4 stars
1,235
3 stars
558
2 stars
187
1 star
408

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees were helpful and friendly, while others were reported as rude and dismissive.

Product Availability

Customers frequently noted issues with product availability and stock levels, with some items out of season or shelves empty.

Store Organization

The store was often described as cluttered and disorganized, making it difficult for customers to find items.

Pricing Issues

Some customers expressed frustration with pricing discrepancies and lack of clear pricing information on shelves.

Positive Experiences

Despite the negatives, many customers praised the selection of products and some staff members for their assistance.
  • ZM
    Zuly Moran
    3 days ago
    5.0
    I went in to buy some new running shoes and was looking for a specific size and width size , Aaron was so helpful in the shoe department area he helped me look for my size and was super patient and happy to do it. Great service!
  • AM
    Alex Martinez
    Nov 15, 2025
    1.0
    Went to buy a gun from here about a month ago. The service was absolutely horrible. Took forever to get someone to get into the gun safe. Was told they had something i wanted. I waited and waited then waited some more. Finally someone came. The guy came out with a case that i was pretty sure wasnt the one i was looking for. Took forever to open it up to comfirm it was the one i was looking for. When he finally got to me, he opened it up and sure enough, it was a different model than the one he told me they had. I was of course dissapointed. So i got another one that i wanted. It took 3 hours plus to get in and out. My background check usually takes 15-30 minutes. It was two black guys one tall and skinny he seemed pretty knowlegable but was not very helpful, one short white lady, and another new girl. They took so long, the elderly lady in front of me said nevermind she had to go. I was also in a hurry because there was a bad storm coming. Almost died multiple times on my way home cuz the storm was so bad. If they did what they were supposed to do i would have gotten home in time to avoid the storm. I had never ever waited that long to get service for anything, especially not guns and i buy guns all the time. Yall have to get some people who knows about guns behind that counter. It was absolutely ridiculous. I had to help an elderly customer and teach her some things the guy behind the counter should have been able to teach her. Took 3 hours to get my gun. Thats waay too long. Every employee was running around like headless chickens. All customers were frustrated and losing their patience. I will never put myself in that situation ever again
  • DC
    Dav Carroll
    Nov 10, 2025
    5.0
    I came into the store to buy a pair basketball shoes and I didn't get them but then I ordered them online because I couldn't stop thinking about them.. at least I got to try them on so I already knew they fit well..
  • CS
    Carlos Salinas
    Nov 9, 2025
    2.0
    This location was a bit messy. I'm gonna be honest, not a lot of clothes. And items in different locations Also when I was trying to look for something, it was hard to find.HelpAs I couldn't really find a person to help me find what I was looking for or a good thing was the checking up very friendly.I check out but honestly that was about the best thing.I could have given this location
  • TK
    Terrelle King
    Nov 5, 2025
    1.0
    On November 5th 2025 around 1:50 p.m. came in to get my license, black girl at the register had an attitude and did not want to help me, she ignored me when I asked for help, she was too busy playing with her phone. When I tried to complain to the guy that was working with her at the front he claimed he was the manager but he didn't really listen to me he just ignored me too like he was scared of her so I asked for another manager Amy came and took care of everything

Frequently Asked Questions About Academy Sports + Outdoors

What types of products does Academy Sports + Outdoors in Arlington offer?

Academy Sports + Outdoors in Arlington offers hunting, fishing, camping equipment, patio sets, barbecue grills, sportswear, fitness equipment, outdoor clothing, boats, kayaks, and more.

What are the store hours for Academy Sports + Outdoors in Arlington?

The store is open Monday through Saturday from 8:00 AM to 10:00 PM, and on Sundays from 9:00 AM to 9:00 PM.