Business Details
About
Clothing StoreOutlet StoreMen's Clothing StoreWomen's Clothing StoreChildren's Clothing Store
Shop the Polo Ralph Lauren Factory Store for timeless styles and new arrivals for men, women, and kids. Featuring Polo shirts and fine leather goods, discover the latest assortment of high-quality pieces from a lifestyle brand grounded in comfort and authenticity.
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.3
626 reviews
5 stars
393
4 stars
120
3 stars
62
2 stars
21
1 star
30
What are people saying?
AI-generated from recent customer reviews
Pricing
Many customers found the prices to be high and not reflective of outlet pricing, with some stating they could find better deals at department stores.
Customer Service
Feedback on customer service was mixed; while some praised the friendly and helpful staff, others reported unhelpful or rude interactions.
Product Quality
Customers appreciated the quality of the clothing but expressed disappointment with some items having defects or not meeting expectations.
Store Experience
The store was generally described as clean, organized, and well-stocked, contributing to a positive shopping atmosphere.
Sales and Discounts
While some customers noted good sales and discounts, others felt that the deals were not substantial enough to justify the prices.
- CTChristian ThurmondAug 25, 20255.0A bit pricey but you can't truly say that when your talking about Ralph Lauren. Nice clothing and a few choice pair of shoes that showed pizzazz and flare
- JWJoshua WhiteAug 18, 20253.0Okay selection little overpriced for an outlet store.
- AJAlex JohnsonJun 16, 20251.0I have been coming to this location for years. Never had any problems. Not sure if it's a new manager today running the place or what's going on. I grabbed a shirt yesterday, wore it today and the horse had threads coming off it so I went this afternoon to do an exchange. I dealt with an older woman of Asian decent, and a manager who she nearly refused to give me the name of. After she finally told me the managers name was "Shayla". I'm not convinced that her name is actually Shayla, as like I said the other woman was adamant about keeping her name from me. So l showed the pair my shirt with the horse coming unraveled they acknowledged that the horse was messing up and told me I could find a new one, so I did. This horse was a lot better, upon close inspection you could see that a thread was starting to have an issue but it was a lot better than the other shirt. The manager herself, the fearless leader that she is took the new shirt and began messing with the threads on the horse pulling them off, ignoring my requests for her to stop making it worse. But the end up her vandalism on the poor horse, this shirt was smoked. The Asian woman told me something about how I could rethread the shirt and fix it, but I was beyond it at that point. I shouldn't spend almost $100 on a shirt to have to fix it. And I sure as heck shouldn't have to deal with a woman working sales who doesn't have the common decency to listen to a customers request. I am personally good on this location.
Frequently Asked Questions About Polo Ralph Lauren Factory Store
What products are available at the Polo Ralph Lauren Factory Store in Sevierville?
The store offers timeless styles and new arrivals for men, women, children, and Big & Tall sizes, including Polo shirts and fine leather goods.
What are the Polo Ralph Lauren Factory Store's regular operating hours?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 7:00 PM.
Is the Polo Ralph Lauren Factory Store accessible for customers with disabilities?
Yes, the store provides wheelchair accessible parking to accommodate customers with disabilities.
Does the Polo Ralph Lauren Factory Store offer curbside pickup?
Yes, the store offers curbside pickup, along with in-store and virtual video appointments, and phone concierge services.
Can I pay with mobile NFC or debit card at the Polo Ralph Lauren Factory Store?
Yes, the store accepts payments via debit card and mobile NFC methods; cash is not required.
Will the Polo Ralph Lauren Factory Store be open on Holiday November 27, 2025?
No, the store will be closed on November 27, 2025 for the holiday.
What popular nearby food options are available around the Polo Ralph Lauren Factory Store at Tanger Outlets-Sevierville?
Nearby dining options include Cinnabon for bakery treats, Starbucks for coffee, Auntie Anne’s for snacks, Outback Steakhouse for steak and American meals, BurgerFi and Chipotle Mexican Grill for quick casual dining.
Are there other clothing and accessory stores near the Polo Ralph Lauren Factory Store at Tanger Outlets-Sevierville?
Yes, nearby stores include Vans Outlet, Brighton, Under Armour Factory House, Chico’s Off The Rack, KAY Outlet, Pandora, Swarovski Outlet, Express Factory Outlet, PacSun Outlet, and The North Face Sevierville.
What nearby stores can I visit for children's clothing while shopping at the Polo Ralph Lauren Factory Store?
Nearby children's clothing stores include Carter’s and Converse Factory Store, perfect for family shopping.
How can I use the nearby places to enhance my visit to the Polo Ralph Lauren Factory Store?
You can combine your shopping trip with stops at nearby eateries like Cinnabon or Outback Steakhouse, or explore other outlet stores such as Vans Outlet and KAY Outlet for a full shopping experience at Tanger Outlets-Sevierville.