Belk

4.2
519 reviews

About

Department StoreWomen's Clothing StoreMen's Clothing StoreFashion Accessories StoreGirls ClothingBoys ClothingPerfume StoreShoe StoreJeansHome Goods StoreBelk
Visit your local Belk! A department store destination for men’s and women’s clothes, shoes, beauty, fragrances, home décor, kitchen appliances and more. We make shopping effortless with something for everyone, from Nike and Adidas sportswear to Estée Lauder and Clinique beauty buys. Browse thousands of styles and save on your favorite designer brands with our must-shop sales. Enjoy the ultimate shopping experience with convenient in-store, online and in-app options. Stop by your local Belk of Oak Ridge, TN or call us at (865) 482-4045 today for your shopping needs!

Details

  • DebitAvailable
  • Mobile paymentsNot available
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Belk
333 Main Street E, Oak Ridge, TN
37830, United States

Hours

Reviews

4.2
519 reviews
5 stars
282
4 stars
117
3 stars
64
2 stars
29
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were significant complaints about poor service, including unacknowledged customers and rude associates.

Product Availability

Customers expressed frustration over limited stock and variety, particularly in men's clothing and children's shoes, with some items frequently out of stock.

Pricing

Several reviews noted that prices were perceived as high, even during sales, leading some customers to seek alternatives elsewhere.

Store Condition

Feedback indicated mixed experiences regarding store cleanliness and organization, with some customers reporting dirty areas and a lack of staff presence.

Sales and Promotions

Many customers appreciated the sales and markdowns available, highlighting them as a positive aspect of shopping at Belk.
  • JV
    Jessica V.K
    6 days ago
    3.0
    This location in Oak Ridge was ok.
  • SB
    Sherry Boggs
    Dec 28, 2025
    5.0
    Quality merchandise and good prices!
  • KL
    Kimberly Loeffler
    Dec 24, 2025
    1.0
    Horribly unprofessional, tried to deal with Customer Service and they were just a cluster of noncooperation I got switched around several times and then ended up with people that not only did not listen to me but it was very apparent that they were reading off of a pre-screening card. Because after I told them about me coming into the store and having this whole experience they asked me what my online order was…that told me I had to go into the store to speak to the store manager to file a complaint because my complaint was not an online order. When they contacted the store manager (did not tell me her name or contact number) I was told I had to come in to make a complaint. I don’t have time for that during Christmas. It was very unprofessional of the sales lady to be on her phone, slammed my jewelry down as I was looking at it, and then overcharge me without letting me see the sale tag that I asked for her to show me. So when I’ve asked for a refund I was told to go into the store to talk to the manager. I don’t live in Oak Ridge so this was not a convenient option for me I found it to be very rude and unprofessional the way it was handled by Customer Service
  • LM
    Lisa Miller
    Oct 10, 2025
    5.0
    Staff was friendly and helpful. Took advantage of some great sales.
  • JB
    Julie Borg
    Aug 25, 2025
    5.0
    Belk is the best!!

Frequently Asked Questions About Belk

What are the operating hours for pickup services at Belk Oak Ridge?

Belk Oak Ridge offers pickup services Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.

What types of pickup services does Belk offer?

Belk provides both in-store pickup and curbside pickup services for customer convenience.