Business Details
About
Thrift Store
The vision of our 501(c3) nonprofit organization is that ALL people have the opportunity to reach their fullest potential through the power of work.Goodwill Industries of Middle Tennessee is based in Nashville, Tenn. The agency serves 48 counties throughout Middle and West Tennessee, operating 30 retail stores and two outlet stores, about 53 Donation Express Centers and 13 Career Solutions Centers. The nonprofit is one of Tennessee’s largest employers of people with disabilities with more than 45 percent of our workforce reporting some type of disability or disadvantage. Although affiliated with Goodwill Industries International in Rockville, Md., we operate independently through our own governing board of directors. Goodwill accepts gently-used items that donors no longer want, need or use. Those items are sold either in our retail stores or online at onlinegoodwill.com. Revenue from the sale of donated goods helps fund job training services and programs provided by Goodwill Career Solutions. In addition to retail sales, Goodwill depends on several other revenue sources, including state and local grants.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
3.6
260 reviews
5 stars
103
4 stars
55
3 stars
38
2 stars
14
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, particularly at the checkout and donation areas.
Pricing
Numerous reviews indicated that prices are considered high for second-hand items, with some customers feeling overcharged.
Store Organization
The store was frequently described as disorganized and cluttered, making it difficult for customers to browse effectively.
Product Selection
While some customers appreciated the variety of items available, others noted that the quality was often lacking.
Cleanliness
Several reviews mentioned that the store was dirty and in need of better maintenance.
- SAS AsherNov 8, 20251.0I am sick of seeing such price-gouging from a place labeled as a non-profit. About 95% of items your items are donated, but yet you price items so high that the struggling families in our community can't afford to shop here. (Don't shop here... Instead support America's Thrift Store and Outreach Thrift... Both are half the price of this store!) How can a non-profit pay one of your many CEOs $500k to $2.3m? Price-gouging is exactly how. Greedywill, your time is over and we are done with this nonsense.
- NENorth Carolina ExplorationNov 6, 20254.0Edit: The prices have been much better lately Idk who's been pricing stuff this week but the prices have been ridiculous. I go to this goodwill instead of the one off church st because they have the same problem. This is GOODWILL, not a bougie consignment shop. $2 off retail for a used item is crazy.
- HHholhurkytnSep 29, 20253.0Staff is very nice but the store isn't very organized. There's too many clothes jammed onto racks to look properly and the rest of the store is in disarray. Quite frankly it needs a good cleaning too
- CHChristopher HutchisonSep 21, 20255.0The store had a great selection of items. The cashier was friendly, l highly recommend shopping at the memorial street location. 👌
- AVAdam VSep 12, 20254.0I enjoyed the visit. Always interesting finds when thrifting.
Frequently Asked Questions About Goodwill Retail Store
How do I decide what to donate?
Follow the "One-Year Rule": If the item has not been worn, used or played within the past year, it has probably served its usefulness in your household.
What is the return policy?
Items can be returned for store credit within 3 days of purchase with receipt.
What items should I consider donating to Goodwill Retail Store?
Follow the "One-Year Rule": If the item has not been worn, used or played within the past year, it has probably served its usefulness in your household.
What is the return policy at Goodwill Retail Store?
Items can be returned for store credit within 3 days of purchase with receipt.
What are the operating hours of Goodwill Retail Store?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does Goodwill Retail Store accept Apple Pay as a payment option?
Yes, Goodwill Retail Store accepts Apple Pay along with cash, Discover, MasterCard, and Visa.
Is Goodwill Retail Store accessible for people with disabilities?
Yes, the store has a wheelchair accessible entrance, parking, and restrooms.
Where is Goodwill Retail Store located?
It is located at 710 Memorial Blvd., Murfreesboro, TN 37129-2791, United States.
Can I donate items at locations other than the retail store?
Yes, donations can also be made at approximately 53 Donation Express Centers throughout Middle and West Tennessee.
What nearby fitness centers can I visit before or after shopping at Goodwill Retail Store?
Nearby fitness centers include Avalon Athletic Club, Sammie Rubel, Key Fitness, Murfreesboro Athletic Club, and Crossfit Barbell Battalion which offer various gym and fitness training options.
Are there dining options near Goodwill Retail Store where I can eat after shopping?
Yes, you can visit nearby restaurants such as Cicis Pizza and Cicis Murfreesboro for a meal after your shopping trip.
What nearby medical services are available around Goodwill Retail Store?
Nearby medical services include Millennial Medical Clinic, Chiropractic Associates Of Murfreesboro, 1Self Wellness Club, Optimize U Murfreesboro, Volunteer Physical Therapy and Performance, and Serendipity Massage & Wellness.