Academy Sports + Outdoors

4.4
1872 reviews

About

Sporting Goods StoreFishing StoreShoe StoreSportswear Store
With a wide range of quality hunting, fishing and camping equipment, patio sets, barbecue grills, along with sports and recreation products, we're for the fanatics, the seasoned veterans, and those just starting out. We’re for all. For more information about Academy Sports + Outdoors, visit our website.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Academy Sports + Outdoors
1915 Mallory Lane, Franklin, TN
37067, United States

Hours

Reviews

4.4
1,872 reviews
5 stars
1,139
4 stars
480
3 stars
138
2 stars
40
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual employees for their exceptional service.

Product Selection

The store offers a wide variety of products, including outdoor gear, athletic shoes, and sports equipment, which customers generally appreciate.

Pricing

While some customers found prices reasonable and enjoyed sales, others felt certain items were overpriced.

Store Condition

The store is noted for being clean and well-stocked, although some customers mentioned difficulties in finding items and navigating the layout.

Mixed Experiences

Several reviews indicated inconsistent experiences, with some customers encountering rude staff or poor service, impacting their overall satisfaction.
  • MP
    Matthew Patt
    Nov 4, 2025
    5.0
    Fashioned myself a butterfly catcher outfit from this place. Kinda forgot they were still open.
  • LL
    Larry Lauderback
    Nov 2, 2025
    5.0
    Its nice clean but brand new at the moment hopefully it wont fall short like the rest of C-town
  • BY
    B yoo
    Oct 22, 2025
    5.0
    On October 22nd, around noon, I visited Academy Sports in search of a comfortable pair of shoes. While browsing, I met a gentleman named Terry, who was extremely motivated, helpful, and positive. He took the time to show me a few options and then introduced me to another employee he spoke very highly of — LaDonna. Terry’s respect and pride for his team were immediately clear, and once LaDonna arrived, I quickly understood why. She went above and beyond for over an hour, pulling out every style and size to help me find the perfect fit. She was patient, knowledgeable, and genuinely cared about making sure I was satisfied with my choice. I was truly impressed by both Terry and LaDonna’s professionalism and teamwork. Their exceptional service made this shopping experience one of the best I’ve ever had. It’s rare to find this level of dedication and respect within retail, and it speaks volumes about the leadership and culture at this location. Please extend my highest appreciation and recognition to Terry and LaDonna — they exemplify what excellent customer service should look like. I will definitely be returning and recommending this store to others.
  • LZ
    Leslie Zeihan
    Oct 15, 2025
    3.0
    The people were really nice. But I couldn’t believe how much the wrangler jeans were that my husband wanted to buy. Buy one, get 50% off the second pair and they were still $100 for two pairs of jeans. That is crazy!
  • MA
    Musa Azakar
    Oct 5, 2025
    5.0
    They gentlemen in the hunting department hooked me right up. I like them better than Smyrna location

Frequently Asked Questions About Academy Sports + Outdoors

What products does Academy Sports + Outdoors in Franklin offer?

They offer a wide range of quality hunting, fishing, camping equipment, patio sets, barbecue grills, and sports and recreation products.

What are the store hours for Academy Sports + Outdoors in Franklin?

The store is open Monday to Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.