Polo Ralph Lauren Factory Store

4.0
761 reviews

About

Clothing StoreOutlet StoreMen's Clothing StoreWomen's Clothing StoreChildren's Clothing Store
Shop the Polo Ralph Lauren Factory Store for timeless styles and new arrivals for men, women, and kids. Featuring Polo shirts and fine leather goods, discover the latest assortment of high-quality pieces from a lifestyle brand grounded in comfort and authenticity.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Polo Ralph Lauren Factory Store
19001 chemin Notre-Dame, Mirabel, QC
J7J 0T1, Canada

Hours

Reviews

4.0
761 reviews
5 stars
374
4 stars
198
3 stars
99
2 stars
26
1 star
64

What are people saying?

AI-generated from recent customer reviews

Pricing

Many customers found the prices to be high, especially for an outlet store, with some expressing disappointment over perceived price increases and limited discounts.

Staff Service

Feedback on staff service was mixed; while some praised helpful and friendly employees, others reported rude or unprofessional behavior from management.

Product Quality

Customers appreciated the quality of the clothing but expressed concerns about inconsistencies, such as issues with specific items and the overall value for money.

Store Organization

The store was generally described as well-organized, though some customers noted that displays could be messy at times.

Selection Variety

While many enjoyed the variety of products available, some customers felt that the selection was limited, particularly in popular sizes.
  • AN
    Assem Nawam
    3 days ago
    5.0
    Very colourful variety, I love it for the quality and designs
  • TP
    Thomas Pallante
    Nov 14, 2025
    1.0
    Becareful buying from this store! When buying from here they ask you for personal info such as email,phone number, address! and then its used however they want and start sending you spam! When I give you my info its not for you to spam me with your garbage! and at the very least ASK PERMISSION! before doing this. Enjoy my purchase because it's the last time I come here.
  • JM
    Johnny Morcos
    Nov 13, 2025
    1.0
    "Very Disappointed with Store Manager Attitude and Return Policy" My wife recently tried to return a jacket I bought for my daughter; she was extremely disappointed by how the store manager (Majeda) handled the situation. The jacket wasn’t worn, but the manager refused to process the return, claiming it was “used” after she start checking the jacket simply because there was only one hair found on it, but when my wife told that may happened due to testing the jacket, the manager and after thinking told my wife that the zipper of the jacket was used ( till now I can’t understand what she meant !! ), after these unacceptable refuse reason and insist the manager to not return the jacket , my daughter called Ralph Laurent customer service telling them what happened and submitted a claim on this store, then the manager told my wife that she was thinking to return the jacket but after your daughter submitted a claim I will not. I understand stores have policies, but the manager showed no willingness to listen or offer any reasonable solution. The way I was treated was dismissive and unprofessional. For a store that claims to value customer satisfaction, this experience showed the opposite. I won’t be shopping here again and wouldn’t recommend this store to anyone expecting fair treatment or understanding customer service.
  • RA
    Roulana Aro
    Nov 10, 2025
    1.0
    I had a very disappointing experience at Ralph Lauren. The supervisor was extremely rude and unprofessional. I witnessed a situation where she refused to return a sweater for a girl, even though it was clear the girl was right. Even the other staff members seemed uncomfortable and sided with the customer. It was really unpleasant to see such behavior from someone in a management position. I expected much better service from a brand like Ralph Lauren.
  • MZ
    Ma Zamoura
    Nov 8, 2025
    5.0
    I was great !!!

Frequently Asked Questions About Polo Ralph Lauren Factory Store

What products does Polo Ralph Lauren Factory Store in Mirabel offer?

They offer timeless styles and new arrivals in men's, women's, and children's clothing, including Polo shirts and fine leather goods.

What are the store hours for Polo Ralph Lauren Factory Store in Mirabel?

The store is open Monday to Wednesday from 10:00 to 20:00, Thursday and Friday from 10:00 to 21:00, Saturday from 09:00 to 17:00, and Sunday from 10:00 to 17:00.