Columbia Factory Store

4.4
369 reviews

About

Sportswear StoreMen's Clothing StoreWomen's Clothing StoreShoe Store
Our Columbia factory store is located in Pottstown, Pennsylvania at Philadelphia Premium Outlets. We carry innovative outerwear, sportswear, footwear, and accessories for outdoor enthusiasts of all levels. Stop by our outlet store before you take on your next adventure this fall and winter. We have men's and women's snow boots, insulated winter coats, gloves, and beanies to keep you warm this season. Whether skiing at Blue Mountain Resort, snowboarding at Spring Mountain Adventures, or cross-country skiing at French Creek State Park, we have the equipment to fuel your outdoor thrills. Shop our large inventory of performance products that will keep you warm, dry, cool, and protected year-round.

Location

Columbia Factory Store
18 Lightcap Road, Pottstown, PA
19464, United States

Hours

Reviews

4.4
369 reviews
5 stars
220
4 stars
96
3 stars
35
2 stars
3
1 star
15

What are people saying?

AI-generated from recent customer reviews

Staff Experience

Customers reported mixed experiences with staff, highlighting both helpful and rude interactions.

Customer Service Issues

Several reviews mentioned poor treatment, including accusations of bulk buying and disrespectful behavior from employees.

Product Selection

The store offers a wide variety of products, with many customers appreciating the selection, especially in clearance.

Pricing Concerns

While many customers found good deals, some felt prices were high compared to online options.

Store Cleanliness

The store is generally noted for being clean and well-organized.
  • JS
    James Seymour
    Nov 17, 2025
    3.0
    The store in Pottstown is not a regular Columbia sportswear store, it is an outlet store, which the manager made me well aware of. Which means clearance items, and limited selection. I wanted to but Payton Pass coat for my girlfriend, they did not stock it there and told me to go to Cherry Hill NJ or online. Wish I would have known that before driving all the way there.
  • ME
    Mark Erez
    Nov 14, 2025
    1.0
    ‏extremely disappointing was really looking forward to visiting this store and found too many discrepancies with prices of the same products Although proving this to the manager, still they tried to bill me for the higher amount ‏ended up buying only one jacket and wasting more than an hour in the store By far the worst service experience from every other Columbia store I have been
  • LN
    Lauren Nappi
    Oct 15, 2025
    5.0
    We had a wonderful experience here. The staff was incredibly kind and helpful. We were trying to find a size for my daughter and they went above and beyond to help, and be encouraging! Best staff experience ive had in a store in a very long time!!
  • MR
    M R
    Sep 16, 2025
    1.0
    Wanted to stop in but I guess there hours are different than the mall. Doors were locked at 10:50am.
  • JR
    Joshua Rutling
    Sep 16, 2025
    5.0
    Glorious

Frequently Asked Questions About Columbia Factory Store

Where is the Columbia Factory Store located?

The Columbia Factory Store is located at 18 Lightcap Road, Ste 601, Pottstown, PA 19464, inside the Philadelphia Premium Outlets.

What types of products does the Columbia Factory Store offer?

The store offers innovative outerwear, sportswear, footwear, and accessories for outdoor enthusiasts, including men's and women's snow boots, insulated winter coats, gloves, and beanies.