Business Details
About
Clothing StoreOutlet StoreMen's Clothing StoreWomen's Clothing StoreChildren's Clothing Store
Shop the Polo Ralph Lauren Factory Store for timeless styles and new arrivals for men, women, and kids. Featuring Polo shirts and fine leather goods, discover the latest assortment of high-quality pieces from a lifestyle brand grounded in comfort and authenticity.
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Polo Ralph Lauren Factory Store
1834 Franklin Mills Circle, Philadelphia, PA
19154, United States
Hours
Reviews
4.4
667 reviews
5 stars
428
4 stars
137
3 stars
50
2 stars
17
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees are praised for being helpful, while others are criticized for being rude or unhelpful.
Store Cleanliness
Several customers reported issues with cleanliness, particularly in fitting rooms and overall store organization.
Product Selection
The store offers a good selection of clothing, but some customers noted limited sizes and styles available.
Pricing Concerns
Many customers feel that prices are too high compared to other retailers, with some suggesting better deals can be found elsewhere.
Positive Experiences
Despite negative feedback, several customers expressed satisfaction with their shopping experience and the quality of the clothing.
- TRTeddy RawOct 20, 20255.0Always headed to the mall to find something good they never disappoint
- NNNa.x3Oct 8, 20251.0Staff acts like they don’t see you and don’t offer any help !
- NPNorth Philly PuddAug 29, 20255.0Jada had amazing customer service. She needs a raise!
- CTCaitlin TrinidadAug 27, 20251.0Customer service there is the worst. I just went shopping there the other day, and an older black female employee would not leave me alone. I just wanted to shop with my kids but she just kept complaining how we were messing up the clothes, like nobody else does the same thing. WORST POLO STORE EVER
- PJPhil JacksonAug 11, 20254.0Good selections!
Frequently Asked Questions About Polo Ralph Lauren Factory Store
What products can I find at Polo Ralph Lauren Factory Store in Philadelphia Mills?
You can find timeless styles and new arrivals for men, women, and kids, including Polo shirts and fine leather goods.
What are the store hours at Polo Ralph Lauren Factory Store?
The store is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM. The store is closed on November 27, 2025 for the holiday.
Does the Polo Ralph Lauren Factory Store offer in-store pickup or curbside pickup?
Yes, the store offers both in-store pickup and curbside pickup services.
Is the Polo Ralph Lauren Factory Store wheelchair accessible?
Yes, the store has wheelchair accessible parking to accommodate customers with disabilities.
What payment methods are accepted at the Polo Ralph Lauren Factory Store?
The store accepts debit cards and mobile NFC payments and does not require cash-only transactions.
Does the store provide virtual shopping options?
Yes, they offer Phone Concierge and Virtual Video Appointments to assist customers remotely.
Where is the Polo Ralph Lauren Factory Store located?
It is located at 1834 Franklin Mills Circle, Suite 92, Philadelphia, PA 19154, inside Philadelphia Mills.
What nearby stores can I visit along with Polo Ralph Lauren Factory Store at Philadelphia Mills?
Nearby stores include Bath & Body Works, Levi's Outlet Store, Victoria's Secret, Tommy Hilfiger, and BOSS Outlet among others, offering a wide variety of shopping options.
Are there dining options near the Polo Ralph Lauren Factory Store?
Yes, you can visit Sbarro pizza restaurant and Twist Frutti smoothie juice bar nearby for food and refreshments before or after shopping.
What nearby facilities can help with my postal needs when visiting Polo Ralph Lauren Factory Store?
There are several nearby postal options including USPS Collection Point, US Post Office, and United States Postal Service at Philadelphia Mills for your mailing and shipping needs.