Looking for a trusted jewelry exchange in Philadelphia, PA? Our jewelry exchange location specializes in selling engagement rings, diamond stud earrings, and loose natural and lab diamonds. Whether you’re upgrading your collection or searching for the perfect diamond, we offer a secure and professional environment tailored to your needs. Our expert team provides accurate valuations and ensures a seamless experience for customers looking to buy high-quality diamonds and fine jewelry. Visit us today to find the best deals on diamond studs, engagement rings, and more. Proudly serving Philadelphia, Norristown, Bridgeport, Conshohocken, Plymouth Meeting, King of Prussia, Blue Bell, Lafayette Hill,, West Norriton and East Norriton, Bridgeport. and Montgomery County, we offer competitive rates and an exceptional experience for those seeking natural diamonds and lab-grown diamonds.
Overall, customers praised the staff for being friendly, knowledgeable, and attentive, with many highlighting exceptional service experiences.
Product Quality
Customers expressed satisfaction with the quality of jewelry, noting beautiful craftsmanship and a wide selection of pieces.
Repair Services
Mixed feedback on repair services; while some customers were pleased with quick fixes, others experienced delays and dissatisfaction with repair outcomes.
Store Atmosphere
The store was frequently described as clean and welcoming, contributing to a positive shopping experience.
Pricing
Many reviews mentioned fair pricing and good deals, with customers feeling they received value for their purchases.
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Gary Horn
Nov 8, 2025
5.0
Very professional and courteous. Prices and service are unbeatable. My new jewelry store
LH
Lauren Hirtle
Oct 20, 2025
1.0
I called today to pay to get my ring resized, buy a brand new diamond for an existing necklace, and wedding bands. I was speaking with assistant manager when I nicely, and simply asked if she needed my information to pull up my account to find my ring. This woman had the audacity to get frustrated with me and impatiently asked me “What do you want?” I am furious about the way I was spoken to, when I was just trying to be helpful. You guys just lost a lot of customers over this phone call. Also, thousands in purchases that I was going to spend today. Terrible customer service! This woman should not be in any type of management position. Owner/general management, do yourself a favor and listen to the phone call.
PS
Paul Siciliano
Sep 12, 2025
5.0
Most amazing experience we could have had! End result of our ring is absolutely mind-blowing! Many thanks to Lena and Blu for their guidance and assistance all throughout the process.
SS
sarita sheed
Sep 10, 2025
5.0
Customer Service and attention to detail was phenomenal... highly recommend
KP
Kimberly Paretti
Aug 24, 2025
5.0
We went to the Norristown Jewelry Exchange a half hour before closing on a Sunday. We thought we would be rushed out of there but the complete opposite happened. Ali and Amneris waited on us. Both were extremely helpful and personable. They were very patient. Thanks to them we were able to come to a resolution for both of my rings!
Frequently Asked Questions About The Jewelry Exchange in Norristown
What are the store hours for The Jewelry Exchange in Norristown?
The Jewelry Exchange in Norristown is open Monday through Saturday from 10:00 AM to 5:00 PM, extended until 6:00 PM on Saturdays, and on Sunday from 12:00 PM to 5:00 PM.
When can I place online orders on their website?
Online services are available Monday through Saturday from 8:00 AM to 5:00 PM. The store is closed for online services on Sundays.
Does The Jewelry Exchange offer pickup options?
Yes, they offer both in-store pickup and curbside pickup services.
What are the pickup hours for orders at The Jewelry Exchange?
Pickup hours are Monday through Friday from 10:00 AM to 5:00 PM, Saturday from 10:00 AM to 6:00 PM, and the store is closed for pickups on Sunday.
Which types of payment does The Jewelry Exchange accept?
They accept American Express, Cash, Check, Discover, Financing options, Mastercard, Travelers Check, and Visa.
What types of jewelry and services does The Jewelry Exchange specialize in?
They specialize in engagement rings, diamond stud earrings, loose natural and lab diamonds, and provide services including jewelry cleaning, repair, diamond setting, ring sizing, and custom jewelry.
Is The Jewelry Exchange wheelchair accessible and do they offer same-day delivery?
Yes, the store provides wheelchair accessible parking and offers same-day delivery services.
What nearby dining options are available when visiting The Jewelry Exchange in Norristown?
Nearby dining options include Tacos Puebla Norristown, Crab Du Jour, Crabby Pavilion Cajun Seafood, El Jefe Cantina, and Taqueria Puebla, offering a variety of cuisines such as Mexican, seafood, and Cajun.
Are there any nearby entertainment venues close to The Jewelry Exchange?
Yes, nearby entertainment venues include The Centre Theater, Montgomery County Cultural Center, Rotation Records, and Gutta Mouth Entertainment LLC., providing theatre, music, and dance club experiences.
Which nearby businesses could complement a visit to The Jewelry Exchange?
Nearby complementary businesses include Creativa Event Planners for party supplies, Falaco Unisex Salon and La Vicky beauty salons, Jewelry Wedding Bands Choice for additional jewelry options, and Priceless Home Decor PA for home furnishings.