The Jewelry Exchange in Norristown

4.9
787 reviews

About

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Looking for a trusted jewelry exchange in Philadelphia, PA? Our jewelry exchange location specializes in selling engagement rings, diamond stud earrings, and loose natural and lab diamonds. Whether you’re upgrading your collection or searching for the perfect diamond, we offer a secure and professional environment tailored to your needs. Our expert team provides accurate valuations and ensures a seamless experience for customers looking to buy high-quality diamonds and fine jewelry. Visit us today to find the best deals on diamond studs, engagement rings, and more. Proudly serving Philadelphia, Norristown, Bridgeport, Conshohocken, Plymouth Meeting, King of Prussia, Blue Bell, Lafayette Hill,, West Norriton and East Norriton, Bridgeport. and Montgomery County, we offer competitive rates and an exceptional experience for those seeking natural diamonds and lab-grown diamonds.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Accepts checksAvailable

Location

The Jewelry Exchange in Norristown
100 East Main Street, Norristown, PA
19401, United States

Hours

Reviews

4.9
787 reviews
5 stars
749
4 stars
15
3 stars
3
2 stars
1
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, knowledgeable, and attentive, with many highlighting exceptional service experiences.

Product Quality

Customers expressed satisfaction with the quality of jewelry, noting beautiful craftsmanship and a wide selection of pieces.

Repair Services

Mixed feedback on repair services; while some customers were pleased with quick fixes, others experienced delays and dissatisfaction with repair outcomes.

Store Atmosphere

The store was frequently described as clean and welcoming, contributing to a positive shopping experience.

Pricing

Many reviews mentioned fair pricing and good deals, with customers feeling they received value for their purchases.
  • GH
    Gary Horn
    Nov 8, 2025
    5.0
    Very professional and courteous. Prices and service are unbeatable. My new jewelry store
  • LH
    Lauren Hirtle
    Oct 20, 2025
    1.0
    I called today to pay to get my ring resized, buy a brand new diamond for an existing necklace, and wedding bands. I was speaking with assistant manager when I nicely, and simply asked if she needed my information to pull up my account to find my ring. This woman had the audacity to get frustrated with me and impatiently asked me “What do you want?” I am furious about the way I was spoken to, when I was just trying to be helpful. You guys just lost a lot of customers over this phone call. Also, thousands in purchases that I was going to spend today. Terrible customer service! This woman should not be in any type of management position. Owner/general management, do yourself a favor and listen to the phone call.
  • PS
    Paul Siciliano
    Sep 12, 2025
    5.0
    Most amazing experience we could have had! End result of our ring is absolutely mind-blowing! Many thanks to Lena and Blu for their guidance and assistance all throughout the process.
  • SS
    sarita sheed
    Sep 10, 2025
    5.0
    Customer Service and attention to detail was phenomenal... highly recommend
  • KP
    Kimberly Paretti
    Aug 24, 2025
    5.0
    We went to the Norristown Jewelry Exchange a half hour before closing on a Sunday. We thought we would be rushed out of there but the complete opposite happened. Ali and Amneris waited on us. Both were extremely helpful and personable. They were very patient. Thanks to them we were able to come to a resolution for both of my rings!

Frequently Asked Questions About The Jewelry Exchange in Norristown

What are the store hours for The Jewelry Exchange in Norristown?

The Jewelry Exchange in Norristown is open Monday through Saturday from 10:00 AM to 5:00 PM, extended until 6:00 PM on Saturdays, and on Sunday from 12:00 PM to 5:00 PM.

When can I place online orders on their website?

Online services are available Monday through Saturday from 8:00 AM to 5:00 PM. The store is closed for online services on Sundays.