Business Details
About
FlowersFloristCraft SuppliesGift Shop
The Original Pemberton's Flower & gift shop!
Location
Hours
Reviews
4.6
168 reviews
5 stars
141
4 stars
10
3 stars0
2 stars
6
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and accommodating staff, highlighting their willingness to go above and beyond.
Quality of Flowers
Many reviews noted the beauty and freshness of the floral arrangements, with several customers expressing satisfaction with the longevity of the flowers.
Delivery Issues
Some customers experienced problems with delivery timing and accuracy, leading to disappointment in a few cases.
Custom Orders
The shop received positive feedback for their ability to create custom arrangements tailored to specific requests and occasions.
Pricing Concerns
While many found the prices reasonable, some customers felt that certain arrangements did not match the value expected for the price paid.
- ADAnnie Dimick6 days ago2.0Ordered $50 worth of flowers & requested a full arrangement of less costly flowers rather then spendy roses. Sadly this arrangement fell flat— Pretty unsatisfactory looking as well- Will NOT be using this florist again. After calling to ask pricing for the flowers used the gal was not once apologetic or understanding when I spoke about my experience. Ugh- where did good customer service go? I wasn’t asked for a refund but rather an explanation so I could understand better why this arrangement was so boring.
- LMLisa Marie MaplesNov 8, 20255.0They are my GO TO #1 place. They have records of my frequent gift deliveries and their addresses. Nothing for me to look up and provide and they do amazing arrangements. They often offer same day delivery for $12 which is tons better than any other company or website. Great people and terrific service and makes my delivery options so easy!!!
- MBMadison BrownOct 19, 20255.0Katie created my wedding bouquet and matching boutonniere for my husband. She worked with me ahead of time to communicate colors, shape, and types of flowers, making sure everything matched our vision--and she perfectly brought our ideas to life through the florals. Pemberton's made the process of getting wedding flowers so easy and they were so beautiful!
- WHWalker HROct 15, 20255.0They went out of their way to make our parent's 65th anniversary special with their bouquets. Always friendly, reliable service with great quality flowers. I appreciate how consistently good they are, year over year.
- RLRon LeeOct 6, 20255.0This place was great about helping me find baby's breath for a floral arrangement at my mom's funeral. Thank you so much for your help. Just taking a few extra minutes over the phone with me and texting me. The photo was above and beyond and truly appreciated. It's those relationships that matter and that's why I will be back for my floral needs here.
Frequently Asked Questions About Pemberton's Florist & Gift Shop
Where is Pemberton's Florist & Gift Shop located?
Pemberton's Florist & Gift Shop is located at 2414 12th St SE, Salem, OR 97302, USA.
What are the operating hours of Pemberton's Florist & Gift Shop?
The shop is open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.
What types of products and services does Pemberton's Florist & Gift Shop offer?
They offer floral arrangements for receptions, balloon arrangements, gift certificates, design services, special orders, gift wrapping, and have crafts boutiques and coupons available.
How can I contact Pemberton's Florist & Gift Shop?
You can reach them by phone at +1 503-588-0910 or email at info@pembertonsflowers.com.
Does Pemberton's Florist & Gift Shop have an online presence?
Yes, you can visit their website at https://pembertonsflowers.com/ or their Facebook page at https://www.facebook.com/139560822780969.
What is the featured message or slogan of Pemberton's Florist & Gift Shop?
Their featured message is "Come Enjoy The Beauty Of It All."
Are there any notable businesses near Pemberton's Florist & Gift Shop?
Nearby businesses include Kent Irving - State Farm Insurance Agent, South Town Glass, Capital Trophy, and Monarca Mexican Grill.
Are there healthcare facilities near Pemberton's Florist & Gift Shop for customers who might need medical services?
Yes, nearby healthcare facilities include Retina Consultants, Salem Health Pain Clinic, Salem Health Medical Clinic – Boulder Creek, and Northbank Surgical Center.
Can customers find other gift shops or florists near Pemberton's Florist & Gift Shop?
Yes, Capital Trophy and Pemberton's Flowers are nearby flower and gift shops customers might want to visit.
What local amenities are close to Pemberton's Florist & Gift Shop that customers might enjoy before or after visiting?
Customers can visit Monarca Mexican Grill for dining, or stop by local services like Lulay Massage & Wellness or Photos by Orion for wellness and event photography needs.