Business Details
About
Vape Store
Smokeless Solutions Stephens provides disposable vapes, mods, nic salts, e-liquids, CBD products, and more in Roseburg and Albany, OR.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Smokeless Solutions Stephens
1131 NE Stephens Street, Roseburg, OR
97470, United States
Hours
Reviews
4.7
245 reviews
5 stars
214
4 stars
13
3 stars
7
2 stars0
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback highlights a mix of excellent and poor customer service experiences, with some staff being praised for their knowledge and helpfulness, while others were reported as rude and unhelpful.
Product Quality
Several customers expressed dissatisfaction with the quality of products, particularly regarding old vape liquids and faulty devices, while others praised the selection and quality of in-house juices.
Staff Knowledge
Many reviews commend the staff for their extensive knowledge about vaping products and their ability to assist customers effectively.
Pricing
Customers noted that prices are generally reasonable, with some mentioning good deals and loyalty programs, although a few felt certain items were overpriced.
Store Atmosphere
The store is frequently described as clean and welcoming, with a friendly vibe that enhances the shopping experience.
- HDHeather Duncan4 days ago5.0Updated: Thank you so much for making this right for me! I was able to return and choose a different flavor. Will definitely be back. Sold me vape liquid that was over 2 years old. I use to come here a lot, for this flavor. When I asked if you still had it, I guess I should have asked if you still "make" it. Didn't expect any reputable vape company to sell at full price, such old vape liquid. It tasted horrible and had definitely degraded.
- SOsamanthdave OrtizDec 14, 20255.0I made in with just minutes to spare as I was have issue with my pod.Cheryce helped me out and even got a bottle of juice as I was looking for a good flavor. She gave the best customer service and her knowledge was the best. Thank you for hiring good employees.
- WIWill Allen (ImmortalWombat)Dec 7, 20255.0Best vape shop in Roseburg
- EHEzekiel HillNov 28, 20255.0I had the best experience at this vape store, better than any other store I've been too bar none. The only reason for that was because of the assistant manager Brittany. I switched to a bigger "pro" mod and I had 30+ questions. I'm not exaggerating either 30+! And I called a few hours later to asked 3 more! I even waited on hold to speak with Brittany specifically because she was not only knowledgeable, but also very friendly and accommodating! The prices are fair too. Idk if the owner reads these, but please, really really please, give Brittany a raise. She is well worth it! Her expertise and her genuine care for my vaping experience, as well as my wallet, has turned me into a loyal and returning customer. Which increases sales, which means she deserves a raise, please! Thank you!
- ASAmanda StacyNov 11, 20255.0Great people and Great prices
Frequently Asked Questions About Smokeless Solutions Stephens
What products are available at Smokeless Solutions Stephens?
Smokeless Solutions Stephens offers disposable vapes, mods, nic salts, e-liquids, and smoking cessation products including CBD products.
What are the store hours for Smokeless Solutions Stephens?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Smokeless Solutions Stephens offer pickup options?
Yes, the store provides both in-store pickup and curbside pickup services.
What payment methods does Smokeless Solutions Stephens accept?
They accept American Express, Apple Pay, Cash, Check, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Is Smokeless Solutions Stephens accessible for individuals with disabilities?
The store has a wheelchair-accessible entrance, parking, and seating, but does not have a wheelchair-accessible restroom.
Where is Smokeless Solutions Stephens located?
It is located at 1131 NE Stephens Street, Roseburg, OR 97470, USA.
Which brands does Smokeless Solutions Stephens carry?
They carry brands such as Vape-Crusaders, Get Salty, and Shigin Vapors.
What nearby places can I visit when I come to Smokeless Solutions Stephens?
Nearby you can visit Snack That convenience store, The Platinum Studio beauty salon, and Video Games Plus store for games and toys.
Are there food options near Smokeless Solutions Stephens for a quick bite?
Yes, nearby food options include Little Caesars Pizza, Kim's Cupcakery bakery, and Bob's Deli convenience store.
Can I combine a visit to Smokeless Solutions Stephens with other shopping nearby?
Yes, you can explore The Burg Boutique Resale, Umpqua Metals jewelry store, or Kuebler's Furniture store, all located close to Smokeless Solutions Stephens.