The staff at Mahler Jewelers consistently received praise for their exceptional customer service, with many customers highlighting their friendliness, professionalism, and willingness to go above and beyond.
Knowledge and Expertise
Customers frequently noted the extensive knowledge of the staff regarding watches and jewelry, particularly Rolex, which enhanced their buying experience.
Welcoming Atmosphere
The store was described as warm and inviting, making customers feel valued and comfortable during their visits.
Product Availability
While many customers were pleased with the selection and availability of watches, some expressed frustration over wait times for specific models.
Overall Experience
The majority of reviews reflected a high level of satisfaction with the overall shopping experience, with many customers expressing a desire to return for future purchases.
JS
J S
Nov 10, 2025
5.0
I wanted to share how impressed I was with my first visit to your store today. From the moment my family and I walked in, every member of your team greeted us with warmth and professionalism. They offered to clean my watch and brought refreshments while we waited…small gestures that made a big impression.
Nalani was especially attentive in learning about my wishlist and mentioned she’d follow up soon. I’ve visited many Rolex AD’s over the years (including Seattle, San Diego, Newport, San Antonio, Miami, Boise, Honolulu, and Seoul), but very few deliver the kind of first-class experience I had here Mahler in Portland being the only comparable one.
You and your team provide an exceptional level of service that truly sets your store apart. I look forward to staying in touch and continuing the relationship. -John
PM
preston mousavi
Oct 6, 2025
5.0
Great experience with Evan and the rest of the crew. 10/10 communication and were patient with my questions. Best Rolex AD period
JD
Josh Davis
Sep 30, 2025
5.0
I’ve had a fantastic experiencing working with Mahler’s Jewelers to create a necklace for my wife. I’m looking forward to getting a watch with them in the future. Tamara has been especially helpful to work with but everyone there seems very nice and helpful.
DZ
David Zakharyuk
Sep 17, 2025
5.0
Jordan at Mahler has been so great to work with. We have bought multiple Jewelry pieces from Mahler, and Jordan was so helpful every step of the way. Recently she helped me get my wife a beautiful custom tennis bracelet. I would definitely recommended everyone to reach out to her!
HM
Harrison Monda
Sep 9, 2025
5.0
I had an absolutely incredible experience at Mahler Jewelers in Portland. I worked with Jordan, and she was amazing from start to finish. She made the process of purchasing my Datejust 41 not only seamless but truly enjoyable. Her knowledge, professionalism, and kindness set her apart, and I can’t recommend her highly enough.
Ian was also wonderful to work with—kind, thoughtful, and extremely helpful. Between the two of them, I felt completely taken care of every step of the way. The entire staff at Mahler Jewelers is outstanding; everyone I interacted with was warm, welcoming, and genuinely focused on making sure I had the best experience possible.
I can’t say enough about this jeweler. If you’re looking for top-notch service, expertise, and an incredible team, Mahler Jewelers is the place to go. I highly recommend Jordan specifically—you’ll be in the best hands!
What type of watches does Mahler Jewelers specialize in?
Mahler Jewelers is an Official Rolex Retailer, authorized to sell and maintain Rolex watches.
What are the regular opening hours of Mahler Jewelers?
Mahler Jewelers is open Monday through Saturday from 10:00 AM to 5:30 PM and closed on Sundays.
Is Mahler Jewelers open on major holidays?
Mahler Jewelers is closed on major holidays including November 27, 2025, December 25, 2025, and January 1, 2026.
Where is Mahler Jewelers located?
Mahler Jewelers is located at 590 Southwest 10th Avenue, Portland, OR 97205, USA.
How can I contact Mahler Jewelers by phone?
You can reach Mahler Jewelers by phone at +1 503-228-3111.
Does Mahler Jewelers have an online presence?
Yes, Mahler Jewelers has a website at https://mahlerjewelers.com/ and a Facebook page at https://www.facebook.com/mahlerjewelers.
Which language is primarily used at Mahler Jewelers?
English is the primary language used at Mahler Jewelers.
What nearby places can I visit for coffee before or after shopping at Mahler Jewelers?
You can visit 'Coffee' coffee shop or 'Ole Latte Coffee' food truck for coffee near Mahler Jewelers.
Are there any dining options close to Mahler Jewelers?
Yes, nearby dining options include Big E sandwich shop, Moo Deng PDX Thai restaurant, SUNRICE gluten-free Asian restaurant, Kitchenette food truck, 1 Bento Korean BBQ, and Nong's Khao Man Gai food truck.
What hotels are nearby Mahler Jewelers for visitors to stay?
Moxy Portland Downtown and the historical Seward Hotel are nearby accommodations close to Mahler Jewelers.