Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Portland, OR location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
1,424 reviews
5 stars
663
4 stars
352
3 stars
225
2 stars
66
1 star
118
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while some customers praised friendly and helpful service, others reported rude and unprofessional behavior.
Product Quality
Customers expressed dissatisfaction with the quality of certain products, particularly in the jewelry and salon services, while others appreciated the clothing selection.
Store Experience
Many reviews highlighted issues with long checkout lines and a lack of staff assistance, leading to frustration during shopping.
Pricing
Customers generally found prices reasonable, especially during sales, but some noted inconsistencies in pricing practices and high prices on certain items.
Cleanliness and Organization
The store was often described as clean and well-stocked, but some customers reported disorganization and difficulty finding items.
- JMJulie ManuelNov 12, 20254.0Ordered blinds for my patio door that l just replaced. Can't wait to get them.
- IMIsaiah MaherNov 11, 20255.0I've been going to JCPenney since it was just Penney's when I was a kid. JCP is one of my favorite stores to shop at for clothes, colognes, suits, and other little household items. Thank you Amy for helping me find my way around this Penney's! The people here are awesome!
- JLJaneane LaValleNov 5, 20254.0Friendly people, low stress shopping
- ALacey lampeSep 16, 20255.0The lady who helped me was amazing!!!
- JJJo JoSep 10, 20255.0Great place to return stuff i buy
Frequently Asked Questions About JCPenney
What types of products can I find at the JCPenney in Portland, OR?
You can find a variety of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the operating hours of JCPenney at 9500 SW Washington Square Rd?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does this JCPenney location offer curbside pickup and in-store shopping?
Yes, this location offers both curbside pickup and in-store shopping options for customer convenience.
What payment methods are accepted at the JCPenney Portland location?
They accept American Express, Check, Discover, MasterCard, Visa, and debit cards. Cash is not required exclusively.
Is the JCPenney at Washington Square accessible for customers with disabilities?
Yes, this JCPenney location has a wheelchair accessible entrance and public restrooms.
Can I shop beauty products at JCPenney Portland and are there any beauty brands available?
Yes, JCPenney Portland offers beauty products including skincare, makeup, and beauty deals through JCPenney Beauty.
How can the Washington Square Transit Center help me visit JCPenney in Portland?
The Washington Square Transit Center is a nearby bus station that provides convenient public transportation access to JCPenney at Washington Square, making it easier to reach the store without driving.
What nearby stores can I visit for shoe shopping along with JCPenney?
You can visit Journeys, Chacos, Saucony, Wolverine World Wide, Hearth, and House of Hoops by Foot Locker nearby, all offering various shoe options.
Are there food options near JCPenney Portland for a meal or snack during my shopping trip?
Yes, nearby you can find Auntie Anne's for snacks, Cinnabon for pastries and coffee, and Jamba Washington Square Mall for smoothies and health foods.
Does JCPenney offer their shopping services via a mobile app?
Yes, you can shop and access coupons using the JCPenney App available on the Apple App Store.