Business Details
About
Shoe StoreFashion Accessories Store
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
DSW Designer Shoe Warehouse - Newly Remodeled
10135 Northeast Cascades Parkway, Portland, OR
97220, United States
Hours
Reviews
3.9
390 reviews
5 stars
187
4 stars
97
3 stars
43
2 stars
22
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including unhelpful staff and feelings of being profiled based on race.
Store Organization
The store was frequently described as disorganized and messy, making it difficult for customers to find items.
Product Selection
Customers appreciated the variety of shoe options available, but some noted limited sizes and styles, particularly for larger sizes.
Online Experience
Issues with online orders, including cancellations and poor communication, were highlighted as significant problems.
Positive Staff Interactions
Despite negative experiences, some customers praised individual staff members for their helpfulness and professionalism.
- AHA HizzleOct 31, 20252.0well I got what I needed but the employees were unfriendly and seemed annoyed with every customer interaction no matter how brief it was
- NJNiki “Busy” JOct 31, 20251.0Nice shoes but female staff not welcoming no customer service they just followed us around as if we were going to steal and the female security with all the acne needs more training on allowing customers to shop and not follow them down every aisle the store isn't that big. Seemed racist towards black shoppers since that's the only pnes they worked so hard to follow around the store. The young man that was going to ring us up was helpful but I ended up ordering online. I won't be shopping here again.
- HHHeatherOct 19, 20251.0First time purchase online. Returned to the store to get a larger shoe size. Employee refused to exchange and order a new size for me and just returned the item. Pretty unprofessional. Customer service was able to price match the original return so now I have work shoes ordered and headed my way. Possibly better training for store employees as their give a damn is busted!
- DTDeborah TAug 22, 20252.0Dude that checked me out giggled and said "wow" when confirming both shoes I purchased were the same size, 9.5. The average size for women in America is 8.5 at height of 5'4" and I'm 5'8". Freaking rude, no matter my height.
Frequently Asked Questions About DSW Designer Shoe Warehouse - Newly Remodeled
What is the main product offered by DSW Designer Shoe Warehouse in Portland?
DSW Designer Shoe Warehouse offers over 25,000 pairs of designer shoes for men, women, and kids from popular brands, along with handbags and accessories.
What are the store hours for DSW Designer Shoe Warehouse in Portland?
The store is open Monday to Thursday from 9:30 AM to 8:00 PM, Friday and Saturday from 9:30 AM to 9:00 PM, and Sunday from 10:30 AM to 7:30 PM.
Does DSW Designer Shoe Warehouse offer delivery services?
Delivery is not offered, but the store provides in-store pickup services.
What payment options are accepted at DSW Designer Shoe Warehouse?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
Is DSW Designer Shoe Warehouse located near any other shopping or dining options in Portland?
Yes, it is located near several stores and dining options including HomeGoods, Ross Dress for Less, Nordstrom Rack, Ulta Beauty, Fuller’s Burger Shack, and Von Ebert Brewing.
Can I visit DSW Designer Shoe Warehouse and then enjoy a meal nearby?
Definitely, there are several nearby restaurants such as Fuller’s Burger Shack, Cha Cha Cha Taqueria, Pizanos Pizza, and The Original WOW! Burger you can visit before or after shopping.
Are there beauty and personal care stores near DSW Designer Shoe Warehouse?
Yes, Ulta Beauty, Charlotte Tilbury, Bath & Body Works, and Benefit Cosmetics BrowBar are all nearby and offer a variety of cosmetic and beauty supplies.
Can I earn rewards when shopping at DSW Designer Shoe Warehouse?
Yes, by joining the free DSW Rewards program, customers can earn rewards certificates, offers, and other perks while shopping.
How can I contact DSW Designer Shoe Warehouse in Portland?
You can call them at +1 503-287-0026 or email at info@dswinc.com for inquiries.
Where is DSW Designer Shoe Warehouse located exactly?
It is located at 10135 Northeast Cascades Parkway, Cascade Station, Portland, OR 97220, USA.