Business Details
About
Clothing StoreMen's Clothing StoreWomen's Clothing StoreChildren's Clothing StoreWork Clothes Store
In June 2009, after 120 years in business, Carhartt took its first venture into company owned retail stores by opening the Cascade Station store in Portland, Oregon. Located off the freeway near the PDX airport and only steps away from Portland’s light rail MAX station, the Cascade Station store offers easy access to shoppers from many walks of life. We pride ourselves in offering rugged Carhartt gear made for the hardworking men and women of the Portland area with friendly and knowledgeable customer service. Every day we serve our guests needing work clothes for all sorts of jobs ranging from construction to brewing, fishing, pipefitting, utilities, the medical field, and more!
Besides our working men and women, the Cascade Station Carhartt store assists customers of many other pursuits. Being so close to the Columbia River with views of Mt. Hood and Mt. St. Helens, Carhartt offers much to the outdoorsman in need of durable clothing. Many local artists frequent our store knowing their clothing will serve them well when working on any of their projects. Travelers from all across the US and countries all over the world stop in our store when they recognize the Carhartt logo and are often impressed with all the products Carhartt has available. Pacific Northwest weather requires gear that will hold up in the rain; Carhartt has that gear to keep Portlanders and all of our patrons warm and dry.
Details
- DeliveryNot available
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Carhartt - Cascade Station
10243 NE Cascades Parkway, Portland, OR
97220, United States
Hours
Reviews
4.4
881 reviews
5 stars
602
4 stars
144
3 stars
50
2 stars
18
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members are frequently praised for their helpfulness and knowledge, with specific mentions of employees like Yeli, Dani, and Sadie going above and beyond to assist customers.
Product Selection
While many customers appreciate the large selection of products, there are complaints about limited options for women's apparel and specific sizes, particularly for work clothing.
Store Environment
The store is generally described as clean and organized, contributing to a positive shopping experience.
Pricing Concerns
Some customers feel that prices are high compared to online options, particularly Amazon, and express frustration over the value for money.
Management Issues
There are reports of poor management practices affecting staff morale and customer experiences, including instances of staff being overworked or unhelpful.
- FKFred Kline6 days ago2.0Beautiful store, great staff but Carhartt makes a big mistake believing that all people will fit into basic sized clothing, you're missing a great potential market share of not stocking more big and tall sizes, in this day and age there are a lot of "beefy" construction workers out there....
- KKKris KuchinkaOct 31, 20255.0I recently visited this store to pick up some new work clothes. I usually order this brand online, but I’m so glad I decided to stop by in person. The selection was great, and the service was even better. Several team members helped me during my visit, but Michael really went above and beyond to make sure everything was perfect. I’ll definitely be coming back.
- KHK HOct 31, 20254.0Large store with a big selection of products. Staff made an effort to be helpful, but didn't really know the specifics of the shirt product line very well (I've worn K87s for so many years, maybe I know more about them than I should), so I was left Googling answers to my questions. Not that big a deal, but I've always dealt with very knowledgeable staff at other locations.
- KHkate hanleyOct 23, 20255.0Hi I wanted to complement Sadie on her awesome customer service today! I am an RN -I have wanting the perfect fall/winter jacket and yesterday bought a Carhartt at Dicks sporting goods -they did not have the correct size -when I got home I knew it was just a bit too snug-so after looking online I realized your store was out near Ikea- Sadie took time to dig through boxes in the back and found the right size for me-the washed duck sherpa lined jacket in the pale pink color-I know I will love this for many years-I hope she gets a raise-thanks! Cate H
- DDDancesWithTroutOct 20, 20255.0I was just in there, not an hour ago. I wanted to buy a pair or bib overalls, but I also had some questions about online ordering. I was waited on my a young lady named Yeli. Holy cow, was she helpful. She spent a LOT of time with me, explaining how to take advantage of their membership points system. She saved me a lot of money and made it much easier for me in the future. (She also got me to spend $150 more than I had planned on, but I don't hold that against her). Yeli was very, very knowledgeable and extremely helpful. She made this, and I do NOT exaggerate here, very easily the best customer experience I've had anywhere in years. Kudos to her and her store. Oh, yeah, and by the way, two days earlier I was in the same store and worked with a different staff member named Nguyen. She was also extremely helpful and pleasant to work with, but I wasn't as a demanding customer with her as I was with Yeli. Whatever it is that they're going at this store to motivate their employees, they're doing it right.
Frequently Asked Questions About Carhartt - Cascade Station
What are the operating hours for Carhartt - Cascade Station?
Carhartt - Cascade Station is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Where is Carhartt - Cascade Station located?
It is located at 10243 NE Cascades Parkway, Portland, OR 97220, near the PDX airport.
What types of clothing does Carhartt - Cascade Station offer?
The store offers work clothes, men's, women's and kids' clothing, flame resistant clothing, outerwear, footwear, big and tall clothing, and high visibility clothing.
Does Carhartt - Cascade Station accept credit card payments?
Yes, they accept major credit cards including American Express, Discover, MasterCard, and Visa, as well as mobile payment options like Apple Pay, Android Pay, Samsung Pay, and contactless payments.
Is the Carhartt - Cascade Station store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and parking.
Does Carhartt - Cascade Station offer delivery or curbside pickup services?
No, the store does not offer delivery or curbside pickup services.
How can I contact Carhartt - Cascade Station?
You can call them at +1 503-546-4699 or email cascadestation@carhartt.com.
What nearby transit option can help me reach Carhartt - Cascade Station?
The TriMet Cascades MAX Station, Portland's light rail station, is just steps away from the store, making it easy to access via public transit.
Are there dining options near Carhartt - Cascade Station?
Yes, nearby restaurants include Taco Del Mar, Baba's Mediterranean Grill, Panda Express, Fuller's Burger Shack, Jersey Mike's Subs, Zabpinto Thai Kitchen, Starbucks, and Jamba Juice Cascade Station for a variety of meal and drink options.
What other shopping options are available near Carhartt - Cascade Station?
Nearby shopping includes Shoe Mill for footwear, Marshalls as a department and clothing store, Old Navy for kids and women's clothing, and Golf Galaxy and Golfsmith for sporting goods and outdoor gear.