I have been to this store since the grand opening. At first, the experience I had with Destinee and her management staff at the grand opening was amazing. However, I noticed over time that the original management staff that was there for the first 5-6 months are no longer there. Once I noticed, that management staff was gone, I noticed the staff I saw the first 6-7 months shopping there also vanished. I saw the customer service go down and when I spoke to their new manager, Jonathan, about a return, he was dismissive and I heard one of the girls talking bad about my outfit to Jonathan while he was laughing. I felt as if Jonathan was very condescending and was trying to undermine the customers. This current staff is not giving the culture and energy I have received at other ALO stores. This makes me no longer want to shop at ALO even though I have been a loyal customer for multiple years as the management here has been nothing, but judgmental. I was happy to shop at ALO due to staff being amazing in the past, but this location and the new management staff has ruined my experience for me. I have transitioned to Lululemon as their service and management has been nothing, but stellar. I hope that the staff does do a shift at this location as I have been met with nothing, but judgement and disappointment by the management staff they have currently. I do not want to feel like I am walking into an unsafe environment.
AR
Alyssa Dela Rosa
Oct 6, 2025
1.0
vibes were definitely off. as a person of color, i didn’t feel welcome in this space. noticed that all the girls were looking at us and talking amongst themselves in their earpieces.
AE
Anna Eberhardt
Sep 22, 2025
5.0
While I’ve had a lot of difficulty getting a hold of customer service online - multiple times, James & Johnathan at Washington Square gave me excellent customer service and went above and beyond. Unfortunately it’s difficult to order online, however always receive great customer service in store. Thanks guys!
JM
JMM M
Aug 9, 2025
1.0
I was harassed in this store with my children. I came to shop!!! instead I was made to feel extremely uncomfortable. I later called the store to speak with a manager to better understand if this behavior from there staff was acceptable. In return the store manager was very dismissive and unsympathetic. He wouldnt even hear my complaint. I will be calling corporate to further escalate this.
MM
Maleny Maldonado
Aug 5, 2025
1.0
The vibes in there are horrible. Customer service was nonexistent. You’re better off just ordering online.
What type of products does ALO offer at Washington Square?
ALO Washington Square offers studio to street clothing, yoga gear, and luxury performance skincare products.
Where is ALO located?
ALO is located at 9585 SW Washington Sq Road, Suite G08, Portland, OR 97223, USA.
What are the opening hours for ALO at Washington Square?
ALO is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
How can I contact ALO at Washington Square?
You can contact ALO by phone at +1 971-777-7205.
Does ALO have an online website for shopping or information?
Yes, ALO's website is https://www.aloyoga.com/ where you can find more information and shop online.
What category of store is ALO Washington Square?
ALO is classified as a clothing store specializing in yoga and wellness apparel.
Which nearby food options are available around ALO Washington Square?
Nearby food options include Sbarro (pizza/Italian/fast food), KOi Fusion (Korean restaurant), Subzero Icecream & Yogurt, Kelly's Cajun Grill, Subway Washington Square, Sonic Drive-In, IJ Sushi Burrito, and Yi Fang Taiwan Fruit Tea for bubble tea.
Are there other clothing stores near ALO at Washington Square?
Yes, nearby clothing stores include Forever 21, Cache, Portland Gear Washington Square, Ann Taylor, Victoria's Secret, and KeySmart.
What nearby entertainment or leisure spots can I visit near ALO Washington Square?
You can visit the Love Struck Drive-In theater, a drive-in cinema and concert venue nearby for entertainment.
What other types of stores are near ALO at Washington Square?
Nearby stores also include Pottery Barn and Amerisleep Washington Square for furniture and home goods, LUSH Cosmetics for beauty supplies, ZAGG Washington Square for electronics, and Washington Square Cellairis for mobile phone services.