Aerie

Reviews

• CC

  Chris Castillo

  Aug 31, 2025
  1.0
  I had an extremely disappointing and upsetting experience at this business. The staff were not only rude, but their behavior was blatantly discriminatory. No customer should ever feel judged, disrespected, or treated differently because of who they are. I came here expecting professionalism and fairness, but instead I was met with hostility and prejudice. It was uncomfortable and honestly shocking in today’s world. I cannot recommend this place to anyone who values respect, inclusivity, and basic human decency. There are many other businesses that will treat you with kindness—this is not one of them. The front desk girl cashing people out was unbelievably rude and outright racist. Instead of treating me with respect as a customer, she acted dismissive, condescending, and made me feel completely unwelcome. Her behavior was not only unprofessional but flat-out discriminatory. If this is the type of person they allow to represent their business at the front, it speaks volumes about their values. I will never return, and I strongly suggest others take their money somewhere that actually respects and values all people equally.
• BL

  Bri Lara

  Aug 2, 2025
  1.0
  The cashier with the employee number: ss0861 Was soo rude!!! They never welcomed me into the store and the employees where only behind the register on the phones. Once I checked out she kept rolling her eyes at me and giving a nasty attitude and the whole time she didn’t speak to me! She made me feel really uncomfortable and unwelcome. It’s sad to see a person of color treat another person of color rude!!!
• AV

  angie villa

  May 29, 2025
  1.0
  Terrible customer service. Very racist place. They thought the liner of the dress was something I wanted to steal when it was clearly part of the dress it was to the point they searched it up online to confirm didn't even get a sorry then she didn't ask if I wanted a bag and pushed the dress to move it over mind you that she took it apart it was all in a ball didn't fold it didn't say sorry. I was SO angry I wanted to be a Karen so bad because I felt like it was out of racism. Don't work in customer service if you hate people. I wasn't even rude I simply put it on the counter for it to be scanned.
• EE

  Erika

  Apr 16, 2019
  1.0
  I’ve always had a good experience at Aerie. I asked to be fitted and the girl measured me with the bra I had on, I had told her I was wearing a push up bra(always been measured with a bra with no padding) She told me the size I’m currently at and brought it to me and walked away. The reason I went was to be fitted in a bra that actually fits me. She told me the incorrect sister size of the bra size I had on. Next time Il just go to VS.
• KK

  Kristina King

  Jun 2, 2016
  4.0
  Nice, pretty, and high quality items that are inexpensive. Excellent customer service.

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