Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Medford, OR location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
923 reviews
5 stars
426
4 stars
251
3 stars
132
2 stars
54
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly mentioning specific employees who provided excellent assistance.
Store Cleanliness
The store is generally reported as clean and well-stocked, although some customers noted areas needing improvement.
Product Availability
While many found a good selection of items, some customers expressed disappointment with the availability of specific sizes and products.
Pricing Concerns
Customers had mixed feelings about pricing, with some finding great deals while others felt prices were too high or inconsistent.
Negative Experiences
A few customers reported rude behavior from staff and issues with store policies, particularly regarding fitting room access.
- AOAlexander OwenNov 6, 20252.0They have poor customer service here. I went to get my son some shoes, I asked the guy at the counter where I could find the kids shoes he said "over there" and pointed in a general direction. He said nothing else. I walk to where I thought he meant by "over there" no surprise I didnt find the kids shoes...I left and went to famous footwear.
- LCLinda CastroOct 22, 20255.0They have polite associates and great prices, and availability, so I visit there first when I'm looking for something. The store is clean and neat. I recommend this JCPenney store located inside the Rogue Valley Mall...
- JWJedd WimberleyOct 15, 20255.0I ordered boots online and had to go in to pick them up.And I was pretty amazed that they were the right boots, and they came at the right time.Good job j c penney.
- KKKyle KapsnerOct 9, 20254.0Would they lock in shoe selection to make up for a variety of stuff.
- LFLinda FortnerOct 7, 20251.0I hadn't bought clothes in many years (my fault). I drove 2.5 hrs. to go to Penny's (my fault). Stopped at Kohls first, they open at 9am.Got to Penny's at 10:25am. Never thought they don't open until 11am (pennys fault). I had more places to go before driving 2.5 hrs home (my fault) so wasn't interested to sit in car for 35 min. Maybe I'm impatient not really but WHY in the world don't you open sooner? Also, after seeing these reviews about your store letting men in ladies dressing room, I'm positive I won't be back to pennys.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Medford, OR?
JCPenney in Medford offers a wide variety of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney Medford?
JCPenney Medford is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does the JCPenney location in Medford offer curbside pickup?
Yes, this JCPenney location offers curbside pickup as well as in-store shopping.
Which payment methods are accepted at JCPenney Medford?
JCPenney Medford accepts American Express, Check, Discover, Mastercard, and Visa.
Is JCPenney in Medford wheelchair accessible?
Yes, JCPenney Medford has a wheelchair accessible entrance and also has public restrooms.
Can I shop online or order through an app for JCPenney Medford?
Yes, you can shop online or order through the JCPenney App available on the Apple App Store or by visiting their website at jcpenney.com.
Are there nearby places to eat or grab a drink when visiting JCPenney Medford?
Yes, TeaCupFuls Boba Tea, a cafe and smoothie bar, is nearby where you can enjoy tea and smoothies when visiting JCPenney.
What nearby entertainment options are available near JCPenney Medford?
Nearby entertainment includes Baffled Escape Rooms for escape room experiences and Laser Ops Entertainment for laser tag games, perfect for fun outings before or after shopping.
Are there any nearby clothing or shoe stores around JCPenney Medford?
Yes, there are several nearby clothing and shoe stores such as Gymboree for children’s clothing, Johnsons Shoes, Famous Footwear, and Shoe Dept. Encore.
Can I find other department stores or gift shops close to JCPenney Medford?
Yes, All About Oregon is a nearby department store, and Holly's Hallmark Shop and Hickory Farms Holiday Market offer gifts and cards nearby.